Gmail Sales Extension

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JWeston7 on May 20, 2022
When we send an email to a contact that is not in Hubspot, Hubspot is automatically creating both the contact AND the company and associating the two together. But ... The activity is only being associated with the contact, not the company, for read more
0 upvote
6 Replies
May 21, 2022 04:39
Aha! - I will need to check each user's configuration on Monday!
TFLadmin1 on May 04, 2022
I added the gmail sales extension to my email and I love it. However I do work under one email address and two alias emails. I only want emails under one alias to be forwarded to my HubSpot inbox. Is there a way to turn off the forwarding for the ot read more
0 upvote
1 Reply
Community Manager
May 05, 2022 07:58
Hello @TFLadmin1 , thank you for providing all this information! I would like to add our top experts to share ideas on this matter @DarianVretenar more
WStorage on April 29, 2022
I thought if a customer emailed me, it would ring a tone and I would get a popup. I don't get anything. I have switched them all on, bell, popup and browser. I did a bell test and that worked fine. Not seeing any emails come in from customers on th read more
0 upvote
3 Replies
April 29, 2022 13:19
still often does it check for emails?
MilesHeadStart on April 26, 2022
Is there a difference between the HubSpot Gmail Integration and the HubSpot CRM Chrome Extension ? Is it redundant to have both installed?
0 upvote
5 Replies
April 27, 2022 07:48
Hi @karstenkoehler and @webdew ! Thanks for both of your replies. I was actually originally referring to what @karstenkoehler called out and am more
JennaWB on April 14, 2022
Hi - our team would like to be able to associate a task with more than one contact from the "create task" on the side bar in gmail. Ideally you would be able to associate the task with the deal that the contact is associated with easily.
0 upvote
1 Reply
Community Manager
April 18, 2022 10:25
Hi @JennaWB , Thanks for reaching out! This is a great suggestion! I highly recommend posting this feedback in our HubSpot Ideas more
JGross on April 08, 2022
I recently installed a new OS, Monterey, on my Mac, and I stopped getting the chrome pop ups when a tracked email is opened. Can someone advise how to restore this function? I have already tried adding hubspot to sites that allow cookies and also read more
0 upvote
1 Reply
Community Manager
April 11, 2022 10:26
Hi @JGross , Thank you for reaching out to the Community! Have you already followed the steps in this Knowledge base article ? There more
Laura_Drexler on April 02, 2022
Hi there, I'm having this issue too. Followed all the steps in this thread, updated, uninstalled., reinstalled.... still no tracking check box when I want to send a gmail through hubspot. Any other ideas that woud help? Thanks 🙂
0 upvote
3 Replies
Community Manager
April 05, 2022 01:25
Hi @Laura_Drexler Thank you for your reply - I cannot see your image here, can you include it here again? You can do that by clicking on more
ALasagna on April 01, 2022
Hi, when I send an email from GMAIL with sales extension I see only 3 deals that I can associate and not all those created associated with that contact. Furthermore, the 3 deals I see are the oldest ones (including closed ones) and not the most rece read more
1 upvote
6 Replies
Community Manager
May 06, 2022 12:43
Hi @JimL , Thanks for your feedback and for sharing this idea from the Ideas Forum. I would highly recommend commenting on your use case in more
ATilsted on April 01, 2022
Hello, really hope you can help me. I have reinstalled, cleared cash and even created a new chrome profile but I keep getting the same error There are no HubSpot accounts for ? or Please select a portal to login ? read more
0 upvote
13 Replies
Community Manager
May 10, 2022 06:17
Hello @ATilsted , I did receive and passed it along to the support representative that is currently working with you at HubSpot. I would recommend more
kmds on March 29, 2022
I'm having problems with the sales chrome extension. Inside of Gmail, the extension claims I don't have a hubspot account matching the email I'm using, but I do. I've checked through the troubleshooting guide, and nothing seems to change. I've got read more
0 upvote
2 Replies
Accepted Solution
Community Manager
March 29, 2022 14:24
Hello @kmds , is the account associated with the same email as your Community user? If so I was not able to see an inbox connected, this may be more
Bartolah on March 28, 2022
Hi there - would love help with this issue. I'm using the Hubspot Sales extension and am encountering an issue with certain features (scheduling, templates), just appear as a blank window? Oddly, some features do work - like Snippets. Help? In read more
0 upvote
2 Replies
March 29, 2022 10:44
Thanks - will do. Unfortunately, disabling the chrome extensions didn't do it.
ATounsi on March 28, 2022
Hey everyone, Does anyone know how to get your emails to track on the desktop gmail app as opposed to the browser only. I find the browser irritating to use but the desktop version doesn't seem to track my emails
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
March 28, 2022 03:06
Hi @ATounsi , The only desktop client supported by HubSpot Sales is Outlook, you can find all supported extensions here: more
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