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Workflow enrollment every time a note is added to a company
- I am trying to send a slack notification to the company owner each time a note has been added to the company that contains "note created by", but notes cannot be used as a re-enrollment trigger... Can anyone tell me if this solution would work? ...read more
Best Practices for Company Sync with Salesforce Integration
- Hi everyone, I hope you're all doing well! I’m reaching out to get some insights from those who have experience with Salesforce-HubSpot integrations, specifically around syncing companies between the two platforms. For contacts, it’s relativel ...read more
Can I send an email to a list of contacts without the email being considered as a Marketing email?
- Hello, I need to send an email to a list of contacts. It is not a marketing email, hence I would like to not have the "unsubscribe" feature at the bottom. I added manually all these contacts on my CRM because I need to ask them something. It is ...read more
Double Conditionals in Pipeline
- I have a field where I ask about the product being offered and depending on the product offered - we will have different questions at each stage of the business. However, the conditionals in "Pipeline" are the "step entry". When I do the conditional ...read more
Using @ sign when importing notes from Excel
- Hello, So I'm new to Hubspot and have been experimenting with importing data from Excel. As we know, if you create a Note normally and include @johndoe then John Doe will get a notification about the new Note. Is there a way to do this with ...read more

If/Then Branches in Workflows Based on Property Value
- Hello! I am creating a workflow that has branches based on the value of a property with multiple selections. Am I correct in assuming the workflow will enroll contacts in multiple actions for multiple property values? Say someone ...read more
How to best Monitor your Domain Health for Email Deliverability?
- Hello, Recently the emails we sent via HubSpot are proactively being blocked from sending via Hubspot with a warning, "There was an issue sending your email. This email wasn’t sent." HubSpot explains this is done to "preserve our sending ...read more
How I'm using Landing pages, Forms, Zapier, ChatGPT, and Workflows to send hyper-personalized emails
- Hey, HubSpot Community! 👋 I wanted to share an exciting automation I've been working on that has revolutionized our lead response process. By combining HubSpot, Zapier, and ChatGPT, we've created a system that automatically generates hi ...read more
How do you keep your contact database fresh and up-to-date?
- We currently have around 10,000 contacts in our database and regularly send marketing emails to segmented groups. On average, our largest email campaigns have a 30% open rate, and adjusted a bit below 50%. However, like many of you, we face the chal ...read more
Why Isn't My Website Showing Up for My Brand Name on Search Engines?
- Hello everyone, I'm facing an issue where my website isn't appearing in search engine results when I search for my brand name. I've tried checking my SEO settings, but I'm still not sure what's causing this problem. Has anyone else experienced this ...read more

Recommendations for PSA that integrates with Hubspot
- Hello, I'm not sure where to post this so I'm trying here... We are a consulting business which means our consulting team works on projects that have deadlines, they submit timesheets, they have project plans etc. Right now we are using A ...read more
Automated Reply to email/ticket
- Hello, I'm trying to set up an auto reply to tickets. If a ticket/email is sent to us, I'd like it to auto reply something like Thanks for reaching out, we will get back to you in X business hours and include the associated ticket number. I found ...read more
Selectively Grant Ticket Permissions in Customer Portal
- I would like to allow contacts from _some_ companies to view all tickets associated to their company. Is there a way to selectively grant "view all tickets that their primary company is associated with" ticket permissions only for certain companies? ...read more
Tickets & Softr Integration
- Hello! I am wondering if anyone has any tips for the following integration in Softr to build a client portal: How to show the ENTIRE ticket thread if there are multiple replies/back and forth on the same ticket How to make it so that clients can ...read more
Related Articles and Search Bar
- Hello! Im new to the knowledge base, and im looking to do a few things ive spotted HubSpot do on their own help site. 1) Related articles. Is there any way to turn this on or code it, similar to here... Connect HubSpot and QuickBooks Online 2) ...read more

Trigger workflow based on object associations
- Is there any way to trigger a workflow (in this case for deals) based on an association, or lack thereof with another object? I need to identify deals that have no company associated with them so that we can attempt to link it to a company. ...read more
Associate objects based on a custom property
- Hi HubSpot Community ! I am almost sure that this need custom development, and I need to confirm this. Context : A user submit a form, which contains a field based on a custom property, order_number for example. On submit, form is linked t ...read more
Formatting of a ticket description via custom code
- Hey community, I have automated a new ticket creation. However, the problem is that the ticket description of the automatically created ticket is difficult to read due to a poor format. I would now like to create a workflow that takes the ticket, fo ...read more
Property sync not possible
- Hello, We have a few mandatory deal based properties in a pipeline. Sales guys needs to fill them during outreach and calls, but we want to have them on a company level. These properties are more company specific, but since I can only use deal b ...read more
Are Shopify Line Item Properties mapped to anything in HubSpot?
- We're using the Shopify Connector to pull in Abandoned Carts. In Shopify, each Line Item has a 'Properties' free-text field. We store in that field Customer data related to that Line Item (e.g. Student Name for an Online Test). Is that 'Properties' ...read more

Custom validation & prevent form submision
- Hello all, Just found a solution for doing a basic validation on fields before submit on a hubspot form. Conditions: Raw html form Include jquery Code <script charset="utf-8" type="text/javascript" src="//js.hsforms.net/forms/embed/v2.js"& ...read more
Custom Equation: Amount / Time Between
- Hi, Part of our business is selling services. I'd like to create a new Deal Property that gets its value from a calculation. In two deal properties we set 'Start Date' and 'End Date' . This allows for a quick (and correct) return for 'Proje ...read more
Migration guide — Migrate an API key integration to a private app
- Hey, HubSpot Developers! There are plenty of questions about the upcoming sunset and how to migrate your apps using API keys to use Private Apps. Luckily, our amazing team put together this guide, Migrate an API key integration to a private a ...read more
HubDB vs Custom Object - Best scenario option?
- I wanted to get some opinions on which direction to go based on a custom project scenario we have. First, a little background... Phase 1 - Created a dashboard webpage that is set to "private - registration required" and displays data from a ...read more
Anything you want to learn about as a HubSpot Developer?
- tl;dr -- Submit this form to add suggestions for additional how-to content Happy New Year, everyone! I am sure you all are easily sticking to your resolutions 😜 We have this fellow named @AJLaPorte from the HubSpot Developer A ...read more

Check out our Community Sessions for IN24
- As we gear up for an exciting array of sessions, keynotes, and networking opportunities at INBOUND 24, we are thrilled to announce a series of engaging events happening right in our Community space. Whether you're looking to connect with industry l ...read more
INBOUND 2024: Sessions for Success
- INBOUND 2024 is fast approaching, and the excitement is building! There's a fantastic array of opportunities to connect with new faces and expand your network. What I'm most thrilled about for INBOUND24 is the chance to see my colleagues in actio ...read more
One Month til INBOUND 2024!
- Hi Community! Can you believe we're one month away from INBOUND 2024? Neither can we, and we are so excited to see you in Boston, MA Sept. 18th-20th ! Now let’s get into some questions you might have… What can I ex ...read more
INBOUND Tips for Newbies
- Hello, While it's my second INBOUND (September 2023) I thought I'd share a few tips I learnt last INBOUND and ask other community members to share their tips for anyone visiting INBOUND for the first time, or second, or more. Here's a fe ...read more
Blog: 10 Ways To Improve Your Mental Health While Attending INBOUND.
- Hello Community, INBOUND is a fun event and a great way to network. That said, any large business event can be stressful between traveling and finding time to recharge. We want to share our INBOUND blog post about 10 ways to i ...read more

Community Spotlight

@evaldas

Meet the Champion of the Month: September 2024

Hello Community! I am thrilled to announce that our Champion of the Month for September 2024 is: Evaldas Skucas 🎉 @evaldas Let's give Evaldas a big round of applause for his contributions as our Community Champion of the Month! 👏 👏 👏 What makes Evaldas our Community Champion of the Month? Evaldas has be...