Top Community Conversations

Check out this round up of popular discussions from around the Community.

    • Good day, colleagues, We try to achieve as the end goal 2 lists of customers to send them 2 types of newsletters: 1) Active customers 2) Potential customers For the 1st task we choose as filters - email known and lead status is equal ...read more
    • Hello, I am wondering what the recommendation is for managing expired contacts? So if a contact has moved onto another company how do you manage this? I dont wish to delete the contact as A). they will have notes related to the company the ...read more
    • A really valuable feature would be being able to create a rule within a property value that allows Deals to be automatically assigned to specific pipelines based on their dollar value. We want to set up two seprate Customer Onboarding pipelines, ...read more
    • Hi, I tried to schedule a meeting to myself, contact added as me but with my personal email adress. I don't receive instantly the confirmation email that a meeting has been scheduled, I only receive the meeting reminder while after. I wan ...read more
    • Hi Ok I have a sold e-mail that goes out to customers and we bcc trustpilot who then send a 2nd e-mail 1 day later. That way if a customer leaves a review it's a verified review on Trustpilot. Can i do this in HubSpot? If so where can't seem ...read more
    • Hi Community, I hope you are all well. I might be asking a silly question. I am trying to delete a NPS score rating that one of our client didn't mean to give and was purely an error. For some reason I cannot find a way to get to remove a ...read more
    • Hi, I'm a app developer trying to figure out how people create their knowledge bases. Do people employ consultants to set them up? Or is it the job of the customer service reps to create them and keep them maintained. Are they created w ...read more
    • Hello! I'd like to add ticket category to the gray box just below ticket owner to make the category field a little more obvious. Is there a way to edit this box to include more fields? ...read more
    • We have the client portal set up, and have configured the ticket creation for. This works as expected and generates a ticket with a "form submission": record with the original cntent., Wha t I can't figure out is how to repoy to that form submission ...read more
    • I'm struggling to create custom SLA's. The default SLA's track "time to respond". This is not always relevant. For example - We receive AWS automated alerts into our ticketing system. We don't respond to those - they are no-reply notices. What ...read more
    • Hello, I am looking to explore options on how to alleviate the manual updating of meeting outcomes and meeting types. We currently have a reminder task (created through a workflow) that is sent to our sales teams when a meeting is logged without ...read more
    • Hi, I'm working on automating the company assignment process to each sales manager everymonth. Our current process is that, we have a list of companies, and I will manually change the ownership from account queue to the manager based on the potent ...read more
    • Since a few weeks back, old companies in our clearbit audience (where we look at which Hubspot companies are on the website) are pinging our slack. That is, a company might have visited the website 4 weeks ago, but all of a sudden it sends a message ...read more
    • Background: We operate a large scale sales company (X) and have recently acquired another company (Y) that we want to keep seperate in our database. How do we stop contacts that fill in a form for "Y" from being contacted by someone from "X". We ...read more
    • Hi, i went through many guides or topics about HubSpot -> Jira automations and i actually couldn't find anything that could solve my problem. Until now i've been using Zapier to automate creating Jira issue for our support department with HubSp ...read more
    • Hello all, Just found a solution for doing a basic validation on fields before submit on a hubspot form. Conditions: Raw html form Include jquery Code <script charset="utf-8" type="text/javascript" src="//js.hsforms.net/forms/embed/v2.js"& ...read more
    • Hi, Part of our business is selling services. I'd like to create a new Deal Property that gets its value from a calculation. In two deal properties we set 'Start Date' and 'End Date' . This allows for a quick (and correct) return for 'Proje ...read more
    • Hey, HubSpot Developers! There are plenty of questions about the upcoming sunset and how to migrate your apps using API keys to use Private Apps. Luckily, our amazing team put together this guide, Migrate an API key integration to a private a ...read more
    • I wanted to get some opinions on which direction to go based on a custom project scenario we have. First, a little background... Phase 1 - Created a dashboard webpage that is set to "private - registration required" and displays data from a ...read more
    • tl;dr -- Submit this form to add suggestions for additional how-to content Happy New Year, everyone! I am sure you all are easily sticking to your resolutions We have this fellow named @AJLaPorte from the HubSpot Developer Advo ...read more
    • Game of Emails: Compliance is Coming – Inbound24 Recap Welcome, noble Lords and Ladies, to the realm of Inbound24, where we explored the treacherous lands of email deliverability and compliance. We hope you found our journey into making these d ...read more
    • Welcome to your Recap of INBOUND 2024! Here’s a summary of Thursday and Friday’s highlights and key takeaways from the sessions and events we enjoyed. Keynote Highlights Thursday, Sept 19 - The Power of Unified data, Product led g ...read more
    • This year, our partner agency brought some folks from our project management team - and I was so curious to see if anyone found any good sessions for this kind of role or if they had any ideas of sessions or activities for future years that would ap ...read more
    • With so many learnings, I'm wondering how everyone takes their insights back to their teams (especially partner agencies). Anyone got any good tips or have done something that worked well in the past? ...read more
    • Welcome to your Daily Recap of INBOUND 2024! Here’s a summary of today’s highlights and key takeaways from the sessions and events we enjoyed. Keynote Highlights HubSpot Spotlight: The future of growth lies in the synergy of ...read more

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Meet the Champion of the Month: October 2024
Hello Community! I am thrilled to announce that our Champion of the Month for October 2024 is: Emma Latini Washington @EmmaAtKiwi Let's give Emma a big round of applause for her contributions in HubSpot Communities What makes Emma our Community Champion of the Month? Emma has over 15 years of experienc...

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