HubSpot Community

JavaScript must be installed and enabled to use these boards. Your browser appears to have JavaScript disabled or does not support JavaScript. Please refer to your browser's help file to determine how to enable JavaScript.

Sending an Email when a new property is created
- I want to allow users to create new properties when they need to but I want to be able to monitor the properties they create. Is there a way for me to set up a workflow or notifications so that if someone creates a new property then it will send me ...read more
Content of last booking in meetings tool
- I know there are default properties for the campaign, source, and medium of the Last Booking in Meetings Tool. Is there also a property for Content of the Last Booking in Meetings Tool? Sometimes, the entire URL string with UTM parameters is popula ...read more
Making some properties mandatory when completing a task
- I'm looking for a way to set some contact properties to be filled before the user can complete a task. For example, when user try to complete a task, it should check if certain fields are updated in a contact and if not, the task should not be ...read more
Is it possible to remove due time from a task?
- I just want to put a task as due on a certain day - I do not need to denote a time. Is is not possible to just remove the time requirement? Seems onerous. ...read more
How to export all chatflow conversations into excel?
- How to export all chatflow conversations into excel? ...read more

Why Isn't My Website Showing Up for My Brand Name on Search Engines?
- Hello everyone, I'm facing an issue where my website isn't appearing in search engine results when I search for my brand name. I've tried checking my SEO settings, but I'm still not sure what's causing this problem. Has anyone else experienced this ...read more
Form notification - unable to update email address
- I have a certain form in which an old coworker's email cannot be removed from the "Send submission notifications to" section of the "Edit Forms". I am unable to remove the old email and replace it with the correct email. When I remove it, ...read more
Form Submission Source vs Contact Original Source
- Hello Community, HubSpot forms include a “Performance” tab in which one report is called "Submission by source". Does HubSpot use "latest source" or "original source" or something very different for indicating the source? I am asking bec ...read more
Set Contacts as Non-Marketing Contacts & Set Them Back as Marketing Contacts Automatically
- I have about 14K marketing contacts that are not very engaged and they are pushing up our total marketing contacts. To help with this I would like to split these marketing contacts into List A (7K) and List B (7K) and set them as non-marketing conta ...read more
Form submissions and uploads sent to an external location
- I am looking to create a form and have customers upload sensitive information. I'd like for the form submission and uploads to be sent to a secure location within our system. Is this possible? ...read more

Inbox view for conversations not associated with a ticket
- Is there a way to create a view of conversations NOT associated with a ticket? ...read more
What are the default ticket ownership rules.
- Hello, In our instance when a Ticket is created from anywhere, the Ticket Owner is defaulted to the Ticket creator. I am keen to understand if this is ootb behaviour or will there be a WF setting this? We don't want the Ticket owner to b ...read more
Users unable to select ticket status in Help Desk
- I'm stumped. All users have Service Hub license. All users' Permission Set for Tickets includes permission to "Edit All Tickets" The "Ticket Status" property is set to " Everyone can view and edit". Pipeline rules do not restrict Ticket S ...read more
Set up Auto-reply email on inbound ticket
- Hello, We have a "privacy@" email address where we get emails from people who are not contacts and will never be contacts. I just need a way to always send an email automatically from Hubspot confirming that we have received the email. I tri ...read more
Create a list of contacts associated with tickets
- Does anyone know of a way to automatically add contacts associated with tickets to a static list? In workflows, I haven't found an association between tickets and contacts. ...read more

Are Shopify Line Item Properties mapped to anything in HubSpot?
- We're using the Shopify Connector to pull in Abandoned Carts. In Shopify, each Line Item has a 'Properties' free-text field. We store in that field Customer data related to that Line Item (e.g. Student Name for an Online Test). Is that 'Properties' ...read more
Integrating Offline Event Tracking and Survey Data in HubSpot for Attribution Reporting
- Has anyone here successfully implemented a system for tracking offline interactions, like trade show visits or partner webinar registrations, in HubSpot? Additionally, I'm interested in integrating survey responses into HubSpot alongside these offli ...read more
Adding a delay to a workflow
- Several workflows move a user through different stages of a ticket. At one point, it sends a notification to the user, letting them know they need to change a property called Resolution , from blank to choice1 , choice2 , or choice3 . In the wor ...read more
Workflow get stuck when copying Contact information to Deal information
- Hello community! I have some troubles with one of my workflows and I can see that it is a common thing, but I can't figure it myself. I have a workflow that creates a Deal whenever a new contact is created through form submission, but after ...read more
Tracking buyer personas per target accounts
- We have a set of ICP accounts (as you probably have too). And we have 5-6 identified buyer personas (there is a Persona field on contacts that tells with persona that contact is). I'd like to track on the company level if a certain persona exist ...read more

Custom validation & prevent form submision
- Hello all, Just found a solution for doing a basic validation on fields before submit on a hubspot form. Conditions: Raw html form Include jquery Code <script charset="utf-8" type="text/javascript" src="//js.hsforms.net/forms/embed/v2.js"& ...read more
Custom Equation: Amount / Time Between
- Hi, Part of our business is selling services. I'd like to create a new Deal Property that gets its value from a calculation. In two deal properties we set 'Start Date' and 'End Date' . This allows for a quick (and correct) return for 'Proje ...read more
Migration guide — Migrate an API key integration to a private app
- Hey, HubSpot Developers! There are plenty of questions about the upcoming sunset and how to migrate your apps using API keys to use Private Apps. Luckily, our amazing team put together this guide, Migrate an API key integration to a private a ...read more
HubDB vs Custom Object - Best scenario option?
- I wanted to get some opinions on which direction to go based on a custom project scenario we have. First, a little background... Phase 1 - Created a dashboard webpage that is set to "private - registration required" and displays data from a ...read more
Anything you want to learn about as a HubSpot Developer?
- tl;dr -- Submit this form to add suggestions for additional how-to content Happy New Year, everyone! I am sure you all are easily sticking to your resolutions 😜 We have this fellow named @AJLaPorte from the HubSpot Developer A ...read more

INBOUND 2024: Sessions for Success
- INBOUND 2024 is fast approaching, and the excitement is building! There's a fantastic array of opportunities to connect with new faces and expand your network. What I'm most thrilled about for INBOUND24 is the chance to see my colleagues in actio ...read more
Developers Attending INBOUND - Check out the Road to INBOUND - Tomorrow!
- Hey everyone! INBOUND is just around the corner, and we’ve got some exciting news to share! We’re hosting a special edition of the Developer HubSpot User Group (DHUG) to get you ready for all the action at INBOUND24. What’s DHUG, y ...read more
One Month til INBOUND 2024!
- Hi Community! Can you believe we're one month away from INBOUND 2024? Neither can we, and we are so excited to see you in Boston, MA Sept. 18th-20th ! Now let’s get into some questions you might have… What can I ex ...read more
INBOUND Tips for Newbies
- Hello, While it's my second INBOUND (September 2023) I thought I'd share a few tips I learnt last INBOUND and ask other community members to share their tips for anyone visiting INBOUND for the first time, or second, or more. Here's a fe ...read more
Blog: 10 Ways To Improve Your Mental Health While Attending INBOUND.
- Hello Community, INBOUND is a fun event and a great way to network. That said, any large business event can be stressful between traveling and finding time to recharge. We want to share our INBOUND blog post about 10 ways to i ...read more

Community Spotlight

@evaldas

Meet the Champion of the Month: September 2024

Hello Community! I am thrilled to announce that our Champion of the Month for September 2024 is: Evaldas Skucas 🎉 @evaldas Let's give Evaldas a big round of applause for his contributions as our Community Champion of the Month! 👏 👏 👏 What makes Evaldas our Community Champion of the Month? Evaldas has be...