HubSpot Community

What’s New in Sales Hub Professional - May 2022
- Hey Community, Did you know that Sales Hub Professional recently introduced three new features : Playbooks Call transcription and Coaching Inbound calling. Growing your business takes time, energy, and investment. What ...read more
Integrations to have SMS Conversations with the HubSpot CRM
- Hi there, If you’re looking to have SMS Conversations integrated to HubSpot, I want to share below the most popular integrations that our customers use: Salesmsg InboundAddons Sakari SMS JustCall Fo ...read more
If you are a HubSpot CRM power user ⚡️, selling to BIG businesses. Sit back, turn down the lights...
- Hi All, Understanding parent and child relationships on large accounts in HubSpot can get tricky and understanding the total value of these accounts can be even trickier. For all you visual learners out there who manage BIG accounts ...read more
Sequences with multiple tasks
- Hello my people. how are you today? This is my first post here. Hope you help me. So, I search this communtiy for posts that help me, but I couldn't find any solutions. I found the same problem :X I realized that it is not possible to create a ...read more
Renewal Pipeline Reporting Questions
- Hi, I had a general question about reporting with multiple pipelines. I've done some digging in previous posts but there wasnt a great answer on how additional pipelines affect reporting. We are in the process of adding a renewals pipeline ...read more

Creating a record of property changes
- I'd like to create a "Marketing Notes" property and have a record of all those property changes easily seen by our sales team. They won't go into the property history for each one. Example: Lead Downloaded Asset #1 on Dec 12 2020 Marketin ...read more
Best Practice on Form Organization
- I'm looking for best practices or strategy on form creation and organization. What has and has not worked for you? Do you create a form per page, campaign, buying stage? ...read more
How to track attendance for offline event?
- Hi, I'm trying to setup an marketing event and it's offline one, the tricky part is that how can i track the attendance records that come to my event? Should i use a third party software? And if so, i want to make sure that the attendance records a ...read more
How much to charge for a keyword
- Hope the Subject is clear enough for the discussion. Here is a detailed scenario: 1. You get a prospective Client. 2. Task assigned is monthly-based SEO with new keyword suggestions. 3. You do your homework and find that domain name and product ...read more
Contacts Activity Journey
- Hi, How can I build a report based on customer Activity and journey. So I want to see on a report what they have done in the past as per their Activity. Then I want to see all the contacts plotted on a chart. At high level, filter by date, d ...read more

How to resend survey feedback?
- Hi, we are also searching for a better solution for sending reminder emails to contacts which haven't conducted our survey yet. This list option may have been a solution before the iOS 15 Update came across. Is there a solution to also send reminder ...read more
Capture email when chat status is away/offline
- Hi there, On our website we are using a chatbot to ask users a few questions to figure out what they are interested in. After responding to those questions we ask for an email then pass along the chat to a member of the inbox. If the members of ...read more
Super SLA - new SLA reporting and alerting tool for Service Hub!
- Hi folks! 👋 We've just launched a tool called Super SLA ( https://supersla.com ) and would love you to try it out and give us any feedback. It lets you: Set per company, source or pipeline SLA rules for your tickets Get warned via ...read more
Resource Download Center like hubspot.com/resources
- We are looking to build out a resource center with downloadable items just like the hubspot one found here: https://www.hubspot.com/resources Is there a component of HubSpot that allows for this type of functionality outside of the blog? With ...read more
Multiple Chatbots for Different Roles
- Hello, I would like for a main welcome message chatbot to ask the contact that lands on our page what their role is (ex. job seeker, hiring manager, consultant, etc.) and then forward them to the appropriate chatbot assigned to that role. I bel ...read more

[MAY 25] The Operations Hub Show & Tell (Q2 2022)
- Operations Hub Show & Tell (Q2 2022) Thursday, May 25, 2022 | 10 AM (EST) Register here Join the Operations Hub Show & Tell! Stay up to date on all things Operations Hub! Show up at the Show & Tell to see what our Ope ...read more
Programmable Automation May Office Hours - Thread for Questions
- Hi All, We originally had a Programmable Automation Office Hours scheduled for May 10th, but unfortunately we will have to cancel it. We apologize for any inconvenience, but are looking forward to seeing everyone at our June office hours ...read more
HubSpot Academy launched a Revenue Operations Certification
- Hello Revenue Operators! HubSpot Academy launched a free Revenue Operations certification ! If you're in operations, or if you aspire to be, this course can be the foundation you need to grow your career as a RevOps professional. ...read more
Introducing our Q2 Event Calendar! Operations Hub Office Hours, Workshops, Events, & More!
- Q2 2022 Event Calendar To prevent you all from needing to scroll, looking for all the new events, here's an overview of all events we have lined up for this quarter. Buckle in! APRIL April 6, 2022 Data Sync Office Hour ...read more
[Case Study] ResellerRatings Increases New Customer Growth by 60%
- When ResellerRatings replaced Salesforce with the full HubSpot CRM Platform, it achieved a 60% increase in new customer growth quarter-over-quarter, a 76% decrease in customer churn rate, a 30% increase in contract value, and 50 hours saved by the ...read more

append info instead of overwriting
- Hi everybody, hope everythings going well! This is my situacion, Im sending lead info from my webpage to hubspot using python. the thing is, some properties doesnt need to be overwrited. E.g. someone is looking product in my website, so he sen ...read more
Anything you want to learn about as a HubSpot Developer?
- tl;dr -- Submit this form to add suggestions for additional how-to content Happy New Year, everyone! I am sure you all are easily sticking to your resolutions 😜 We have this fellow named @AJLaPorte from the HubSpot Developer A ...read more
Lessons Learned from Setting up a Reverse Proxy With HubSpot CMS (includes sample nginx config!)
- Note: The purpose of this post is to share lessons learned about setting up a reverse proxy with HubSpot CMS Enterprise. If you have experience, we invite you to share on this thread! HubSpot CMS Enterprise allows for content to be served t ...read more
A place to gather resources, issues, and solutions to optimize website speed
- Optimizing a Hubspot site to load quickly is difficult at the moment. Good solutions are scattered and the current documentation has gaps. Let's use this post to donate solutions that work and start a conversation to fix what doesn't. This gui ...read more
PLEASE READ BEFORE POSTING: Asking for help in the CMS Development Board
- This space is dedicated to questions regarding HubSpot CMS development. If your question is not directly related to questions or thoughts around building on HubSpot’s CMS, your post may be better suited for a better board on the Community. ...read more

[Now Live] Ad Performance Metrics in Custom Reporting
- What is it? If you have a connected Facebook, Google or LinkedIn ad account, you will now be able to see ad performance metrics in custom reporting. The power of custom reports coupled with your ad performance metrics data means you can now crea ...read more
The Complete List of April 2022 Product Updates
- Multi-Hub Updates CRM Associations Improvements Do you have a contact who is an employee at one company, but an advisor for another? Are you working on a deal or ticket that involves multiple companies? With new improvements to ...read more
[Live Now] Mobile QR Code Scanner
- What is it? The QR code scanner enables salespeople to quickly create and save new contacts in their CRM through a simple two-step process by easily reading a QR code. Scanning QR codes complements HubSpot’s mobile app business card scanni ...read more
[Now Live] New interface for viewing and managing quote details
- What is it? A brand new way to view your quote details all in one place such as amount, preview link, and expiration date. Why does it matter? Previously, you could not view or manage quote details in a way tha ...read more
[Now Live] Associate Forms with your Marketing Campaigns
- What is it? Yes, you read that right, HubSpot Forms can now be associated with Marketing Campaigns in HubSpot. This includes forms embedded on HubSpot pages, and forms embedded on external websites and content management systems. Yo ...read more

Community Spotlight

Community Champion of April

@Stephanie-OG

Meet the Champion of the month: April 2022

Hi Community, I’m happy to announce our Champion of the Month for April 2022 is… @Stephanie-OG Stephanie has been in the Community since 2018 sharing her knowledge in the CMS board in the Dev Forums. What makes Stephanie our Community Champion of the Month? Stephanie has authored 108 solutions accepted and she has received 296 upvotes so ...