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What’s the best way to track UTM parameters in HubSpot for campaign performance?
- How can I see where my leads are coming from (like Facebook, Google Ads, Email, etc.) in HubSpot using special tracking codes? ...read more
Property for timeline tracking
- Is there a way to have a property that would have a list of timeline events you may have with a prospect customer, for example: Introduction Call Discovery Call Company Presentation etc and it be a multi select field where when you check ...read more
hubspot sales addin not connecting - console error
- the icon shows up on my outlook (classic) after I performed an admin install of the addin into my MS365 but only for my account since no one else is currently using hubspot ( which is the free version ). Below is the Error that shows up in the windo ...read more
Store answers from Playbooks in properties
- Hi all! Just realized that storing playbook answers directly into properties requires an upgrade. I know this might be a bit of a bold question—but are there any clever workarounds if upgrading isn’t an option? 😅 I’m still getting familiar with ...read more
How long does it take to develop a fully functional CRM system?
- If I want to build a complete CRM software (Customer Relationship Management system) from scratch, how much time will it take to make it ready to use? ...read more

Creating a form for our website
- I would like to create a form with an invitation and register possibility for an information session our company is hosting. Within this form I need 2 register options, for 2 dates. I am struggling how to best create this form, and make sure people ...read more
Webinar Attendance
- Running Challenge Webinars Hey all. We have been running a weekly challenge that runs for four weeks. The first week we get GREAT attendance and then ...read more
User-defined property field -> not overwritable
- Hello dear Community! 🇬🇧 My Challenge: Keeping track of where exactly the contact came from (source) in the contact. For a long time now, I have been encountering the problem that Hubspot's “Original traffic source” property is not suff ...read more
Append value to property that is used in a form
- Hi everyone, My company makes use of a hidden field in the top of marketing forms that captures there current interest. The problem we experience is that the value will overwrite the previous value. In case the form submission is the trigger for ...read more
Custom field for calculations mainly at reports
- During creating custom reprots building most times I can't find to create Custom field for calculations at reports I made sure about subscribtion but still can't find it ...read more

Form-Submitted Tickets Not Assigned to Contacts and Companies
- Hi, we have the following issue: A user is part of an access group which is assigned to our customer portal. The user has logged in. In our customer portal, clicking the "submit new ticket" button leads to a landingpage on which the user selec ...read more
Turning off Chatbot Transfer to a human agent
- Hi, I am somwhat new to Hubspot and have a question. Is there a way we can turn of the AI chat from transferring the conversation to a human? My intention is to have a fully automated AI chat bot as my company doesn't have any resources nor wan ...read more
My website won't work without /en-us/ at the end
- I found previous posts on this (most about 2 years ago), but need an update, please. When I connected my domain (done by HubSpot), it won't work without /en-us/ at the end. (if .com, you get a 404 error). I read all the "solutions," most about langu ...read more
what CAN a view-only seat user do?
- Hi, I would like help understanding the limits of what view-only users can do. In particular, can such users: add emails to contact records using the appropriate outbound address in cc when emailing an existing content? add contacts via the ap ...read more
Conversation Order in Help Desk
- Sorry if this is a simple one - I've been going crazy between the Base AI saying it's possible & telling me to access non-existant Settings, and not being able to find anything online anywhere. We've recently moved from Tickets to Help Desk, ...read more

Is there a way to see all deleted properties?
- We're doing cleanup of our unused properties; some have been archived, but some have been permanently deleted. Is there any way to get a list of all the deleted properties? The word "permanent" implies not, but I'd love to be able to track our pro ...read more
Workflow with Custom Code
- I have a contact property called "contact engagement score" and another contact property called "lead status". Whenever the lead status is anything other thank "JUnk", I want an average of all the contact engagement scores, to be input into a custom ...read more
Reminder: Clearbit Free Tools Sunset on April 30
- As a reminder, the sunset of our free tools is quickly approaching. For full details, please see this post . Please note: the Name to Domain API and Risk API will no longer be available for users on free accounts after April 30, as associa ...read more
Non-Profit Fundraising and Revops!
- Hi! I am a rev ops associate and database administrator for a non profit. We are newly integrating hubspot into our revenue operations and trying to establish a flow that minimizes any redundancies or error or confusion in our processes for mana ...read more
Cannot merge two contacts using custom code in workflow
- I am attempting to use the custom code workflow capabilities in Operation Hub to merge two contacts if they match on the mobilephone (internal name) property. This is very similar to the use case provided by Hubspot staff here sample-workflow-custo ...read more

How to embed hubspot form into pillar pages
- Please help me!! ...read more
List API - Retrieving the records
- Hello, I'm trying to return records I can see in my defined list I set up in Hubspot. I have a list that contains ticket info and associated data but the List API seems to just bring the json at the bottom back. Am I missing something? I also ...read more
Custom sub-page for blog listing (e.g. /blog/all) with different modules & pagination
- Hello HubSpot community, I have a question: is it possible to have “sub-pages” of a blog listing page (or its equivalent in HubSpot)? If so, what steps should I follow? For example, my main blog slug is /blog, but Id like /blog/all to display diff ...read more
Search API custom properties
- I'm trying to use the search API to search for companies by a custom property. It's an ID string value value and I've updated the property setting so that "Show in global search results" is enabled. However, the API is not returning any results when ...read more
Line items and associations to Payment Links
- Hello, I have a use case which is very frustrating. We set up Payment Links for customers to purchase our products. We may set up various Payment Links based on bundles or campaigns; these contain Line Items which be copied from the same Product. ...read more

Community Spotlight

@Bortami

Meet the Champion of the Month: June 2025

Hello Community! I am very excited to announce that our Champion of the Month for June 2025 is: Michelle Tabor @Bortami What makes Michelle our Community Champion of the Month? Michelle Tabor is a Solutions Engineer at Aptitude 8 . Since 2021, Michelle has brought her prized expertise on Workflows, APIs, and a general HubSpot maste...

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[June 26]
Scale Smarter, Serve Faster: How Breeze Customer Agent Helps Your Team Win