HubSpot Community

Using Hubspot for program admissions
- Hey all! We are currently using Hubspot as a way to funnel customers/participants into a program admissions process for an upskilling course. There are a few things that we are looking to try to get Hubspot to do - any advice would be helpful! ...read more
Moving between Deal Stages
- We have different stages assigned to different people in our Deal Pipeline. How do we move a deal between stages so that the next person is automatically assigned after the current stage is completed? How do we track the number of days that a deal ...read more
How to Grow Your Business with HubSpot Payments
- Earlier this year HubSpot introduced a payments tool focused on helping you grow your eCommerce presence from within your CRM. Since then, the product team has been working behind the scenes to enhance this tool with new features and integrations, ...read more
Can you associate a contact record to a deal playbook
- Is it possible, with a playbook, from a Deal record, to save a Q&A response to a contact property and associate it with a contact record on that deal? ...read more
The Why Choose HubSpot Lesson for Solutions Partners is LIVE
- Solutions partners’ sales teams can now learn to sell HubSpot like HubSpot! This lesson will teach salespeople how to prepare, set up, personalize, and close the “Why Choose HubSpot CRM platform sto ...read more

Best Practices on Communicating the Value of Hubspot
- Hi Everyone - I'm NEW to the Hubspot community and couldn't be more excited to get started. Just wondering - how do you all get your leadership excited about Hubspot? How do you get your sales leadership engaged? Thank you and be sure to s ...read more
See what got someone reengaged
- Thank God we've had a bunch of contacts who were unengaged for a while, then became reenaged. We ar elooking for a way to tell what date or email got them reengaged. I was thinking of using Sends since last engagement, but I can't figue out a wa ...read more
How to collect data from a hidden field in a Non-HubSpot Forms
- We had an interesting challenge this week - using hidden fields in a non-HubSpot Form. Usually we embed HubSpot forms in websites to make it easy to control. But in this case the website was all custom bespoke code with forms on hundreds of pages. ...read more
Hiya, New here and Looking for more Tips to pass along!
- Hey everyone, I am new to Marketing Hub (almost done with my certification now) but would love any tips and best practices that you would like to share! A little about me, I am a Project/Account Manager for Knowmad Digital Marketing Agency and ...read more
HubSpot Migration, Subdomains, 301 redirects & SEO...
- Hi all! I'm migrating my website to HubSpot and looking for some advice in terms of how to handle the migration best in terms of SEO. SEO is pretty much the only marketing channel we have currently (although looking to build out others when the ...read more

How to forward an email to an existing ticket?
- Hi, I am trying to figure out how to send an email to an existing case. In my previous CRM experience this was done using a Reference Number in the subject line but I am trying to figure out how HubSpot does it. I am aware you can log an em ...read more
Tracking service emails and creating SLA's
- Hi I am looking for suggestions as to the best way to monitor email conversations between our customer support team and clients. I want to set up SLA's and reporting to ensure that we respond to clients in a timely manner. Email conversations curre ...read more
Assign conversation to user who received the email
- Hi, We just migrated our support system from Freshdesk to HubSpot. In freshdesk we managed to add emails to our inboxes and if a user receive an email, it would automatically assign the ownership to him. In HubSpot it is a bit different, y ...read more
Ticket without a conversation
- Is it possible to have a ticket created from a form without a conversation? I'm trying to understand why you would want that information in two places and with two different owners potentially. For our use case, I need a ticket routed to a ...read more
Best practice for CSAT ticket based
- Hallo, we've been using ServiceHub since autumn 2021 and integrated CSATs for closed tickets. The idea is that a customer receives a CSAT request after a ticket has been closed. Of course we need to respect various exceptions for having this autom ...read more

Building your sales in public ~ 100 days challenge 💪
- I started this post on LinkedIn, 7 days ago. I thought I'd share this with revops community and get thoughts on ideas etc. Glance is at an interesting juncture. We are on our journey to recruit 100 paid customers in the next 100 days. The ...read more
[JUL 26-28] RevOps with HubSpot Summer School
- RevOps with HubSpot Summer School Enroll now until July 25 at 9 AM (EDT) Day 1 | Day 2 | Day 3 About the event For the first time ever, HubSpot Community and RevPartners are organizing a free education ...read more
Lime CRM sync
- Hey folks, Frans with Data Sync here. We have a connector for Lime CRM available in beta right now, to sync Contacts, Companies & Deals two-way with HubSpot. It requires access to the Lime CRM API, but no special features inside of Hu ...read more
[JUN 28] How Subscription Data Empowers Your GTM Teams
- How Subscription Data Empowers Your GTM Teams June 28, 3PM EST / 2PM CST Register now If your finance team is the only one with eyes on your subscription and payment data, you might want to grab a seat. Join HubSpot, Stripe, and ...read more
Become a Community Contributor!
- Hi everyone! If you're passionate about the field of operations, RevOps, or Operations Hub, and want to share your expertise with your fellow community members, you can now become a community contributor. Our community continues to grow, ...read more

Migration guide — Migrate an API key integration to a private app
- Hey, HubSpot Developers! There are plenty of questions about the upcoming sunset and how to migrate your apps using API keys to use Private Apps. Luckily, our amazing team put together this guide, Migrate an API key integration to a private a ...read more
HubDB vs Custom Object - Best scenario option?
- I wanted to get some opinions on which direction to go based on a custom project scenario we have. First, a little background... Phase 1 - Created a dashboard webpage that is set to "private - registration required" and displays data from a ...read more
append info instead of overwriting
- Hi everybody, hope everythings going well! This is my situacion, Im sending lead info from my webpage to hubspot using python. the thing is, some properties doesnt need to be overwrited. E.g. someone is looking product in my website, so he sen ...read more
Anything you want to learn about as a HubSpot Developer?
- tl;dr -- Submit this form to add suggestions for additional how-to content Happy New Year, everyone! I am sure you all are easily sticking to your resolutions 😜 We have this fellow named @AJLaPorte from the HubSpot Developer A ...read more
Lessons Learned from Setting up a Reverse Proxy With HubSpot CMS (includes sample nginx config!)
- Note: The purpose of this post is to share lessons learned about setting up a reverse proxy with HubSpot CMS Enterprise. If you have experience, we invite you to share on this thread! HubSpot CMS Enterprise allows for content to be served t ...read more

The Complete List of June 2022 Product Updates
- Summer’s coming in hot. Here’s a full list of June’s ultra refreshing product news and updates to help you cool off. Multi-Hub Updates Free CMS Website Themes The most important touchpoint for customers is digital. That doesn’t m ...read more
[Now Live] Simple eCommerce Recommendations for Product Module
- What is it? You will have the option to dynamically pull products into your marketing emails via the product module. These 4 new pre-defined filters provide a simple way to show the products that matter most to your prospects and customers. ...read more
[Now Live] Customize the Navigation Menu Inside Your Customer Portal
- What is it? It is now possible to customize the navigation menu inside your customer portal. Why does it matter? In short, users expect to customize the navigation menu in their customer portal just as they would with any other HubSpot-h ...read more
[Now live] Public website themes, includes new collection for free CMS tools
- What is it? Website Themes & Templates is now publicly available without being logged into HubSpot, including a new collection of free themes. The collection is specifically built for free CMS tools compatibility and guides new users through ...read more
[Now Live] Free CMS tools
- Today, we’re introducing free CMS tools , built for small business founders and operators who are looking to quickly and efficiently create their first website and grow their business. The free CMS tools include: Access to t ...read more

Community Spotlight

Community Champions of July & August

@Anton @karstenkoehler @Mike_Eastwood

@danmoyle @Brenner

Meet the Champions of July & August 2022

Hi Community, I’m happy to announce our Champions of the Month for July & August 2022 are… our week of rest contest winners! @Anton @karstenkoehler @Mike_Eastwood @danmoyle @Brenner W e are very fortunate to have such remarkable and valuable contributors in our Community. These 5 individuals consistently help our community membe...