Service Hub

Top Resources for Service Hub

    • Hello, After people talk to my chatbot on my website, the data gets sent to Hubspot. But I would also like to open a conversation with the right user information. Is there a way to do this, maybe in the automation section? I've tried to find a way there, but I can't seem to find it. Kind regards, Mike ...read more
    • I am trying to create a custom sidebar for account records, which is easy enough. However, I don't want all the integrations and other options showing for everyone. So, I decided to make a "super admins" custom sidebar. Again, it's easy enough. The problem is that HubSpot wants you to use Teams to designate a specific custom sidebar. Not permission sets. So, I made a Super Admins Team. However, the three members of that team are already memb ...read more
    • Is there a way for us to track down the time we spent working on an email what properties do I need to update ...read more
    • Hi there, Struggling to get this to work, so I'm hoping someone can assist. Basically, we are using a 3rd party integration to send out WhatsApp notifications (Wati if you are familiar). These notifications can only be triggered on contact workflows. However, I want these workflows to be triggered by a ticket property change. Essentially: If the ticket property is changed to x and it's pipeline is y -> send the associated contacts ...read more
    • Hi everyone, Every country has a different edition of our program with unique material in addition to different languages. How can I create distinct knowledge bases, one for every nation? I've attempted to use the SSO list function now, but it requires login, therefore users without accounts are currently unable to access the Knowledge Base. I would rather have several distinct knowledge bases—all without the need for log-ins—that can be ...read more

Browse all topics

  • Tips, Tricks & Best Practices
  • Customer Feedback Tool
  • Knowledge Base Tool
  • Tickets & Conversations
  • Service Hub Onboarding
Filter by
  • All labels
  • best practices
  • Chat
  • Connected Email
  • Contacts
  • Conversations
  • CRM
  • Deals
  • Developer
  • Email Deliverability
  • Enterprise
  • Feedback Surveys
  • Forms
  • Free
  • How-To
  • Integrations
  • Knowledge Base
  • Professional
  • Reports
  • Service
  • Starter
  • Survey Setup
  • Templates
  • Tickets
  • Workaround
  • Workflows
Sort by
Most Recent
  • Most Recent
  • Most Upvoted
State
All
  • All
  • Solved
  • Unsolved
  • No Replies Yet
SilviaCasanova on March 18, 2024
Hi Community, I have set up a signature for one of my Inboxes, but I would like to show or not show a part of it based on a property of the contact I am writing to. Does anyone know of a way to create conditional signatures? Thanks in ad read more
Hall of Famer | Partner
March 18, 2024
Hi @SilviaCasanova , This is unfortunately not possible at this stage. For now, you can only use presets and define signatures on a by-user ba...read more
LindseyKM25 on March 18, 2024
I Purchased Starter Plan on March 15th and NONE of the features are enabled... Its showing up and paid under Account and billings but my whole profile is still in free version mode. NO features. What is going on?
0 upvote
12 Replies
Member
March 18, 2024
I think IM learning I THOUGHT I had bought the suit but got the Marketing.. I am working to talk to sales and get it switched. SO confusing.
Montash on March 18, 2024
Hey there. Whenever attempting to edit or amend any of our webpages, this error message shows up. It's been like this for a few days now. Anyone know how I can resume usual editing? Thanks!
Community Manager
March 18, 2024
Hey @Montash , thank you for reaching out to our Community! Are you the only user getting this error? Have you cleared your cache and checke...read more
Solved
PPuri8 on March 18, 2024
Hello, Under GDPR (and other data protection laws), we're required to delete customer data once the purpose for recording it has been fulfilled. I assume that all companies using Hubspot have this requirement to delete data after x years. We're read more
0 upvote
3 Replies
Hall of Famer | Partner
March 18, 2024
@PPuri8 not without custom code and developing a solution based on the HubSpot API, no.
Solved
TMc13 on March 16, 2024
Hi there - My account was deactivated while I was out of the country for business. I had a lot of data in there that I had paid someone to collect as well as a landing page that is connected to my current website. Could someone please reactivate it? read more
0 upvote
1 Reply
Hall of Famer | Partner
March 16, 2024
Hi @TMc13 You can request the recovery of your account by submitting the form at the end of this page. https://knowledge.hubspot.com/account...read more
MK39 on March 15, 2024
Hello, I've created an ads.txt file for google adsense but it is not being seen by adsence. I've seen other advice to redirect URL but it does not appear i have that option (possibly because i have the free version currently). Is anyone able to prov read more
0 upvote
5 Replies
Participant
March 18, 2024
Hmm intresting, i'm using DirectAdmin as host.