Service Hub

Tickets & Conversations Helpdesk and customer ticket management. Customer Feedback Tool NPS, CSAT, CES Survey Tools. Knowledge Base Tool Knowledge documentation creation, publishing and reporting. Tips, Tricks & Best Practices How do you drive customer success with HubSpot?

Topic	Replies	Views	Activity
About the Service Hub category Service Hub	1	303	August 15, 2026
Do ticket-field answers from a form stay off the contact record, and who can read them? Tickets & Conversations crm-objects-contacts-companies-deals-tickets , professional , forms	2	32	November 4, 2026
Microsoft 365 shared inbox won't connect to Help Desk Service Hub service-hub , help-desk	3	34	November 4, 2026
Does anyone know when the Knowledge Base Agent beta will be over? Knowledge Base Tool professional	2	475	November 2, 2026
How to prevent CC recipients dropping in HubSpot Help Desk? Tickets & Conversations conversations-inbox , help-desk	2	47	November 2, 2026
Is there a way to show specific tickets in the customer portal? Tickets & Conversations crm-objects-contacts-companies-deals-tickets	4	56	November 2, 2026
Comparing AI capabilities across support platforms (HubSpot vs Zendesk vs Freshdesk) Tickets & Conversations help-desk	2	683	November 2, 2026
Shared inbox related Tickets & Conversations enterprise , object	1	41	October 30, 2026
Bulk export of comments attached to HubSpot Ticket Notes – is there a supported API or extraction me Tickets & Conversations api	1	26	October 30, 2026
HubSpot Notetaker, product feedback and ideas Service Hub api	5	87	October 29, 2026
See all my mentions in one place? Tickets & Conversations chat	10	10595	October 29, 2026
HubSpot Digital Marketing Certificate Showing Incorrect Name Service Hub service-hub	1	23	October 29, 2026
Why can’t custom survey responses be used directly in customer health scores? Customer Feedback Tool customer-success , feedback-surveys , forms	7	78	October 29, 2026
Custom categories for surveys reporting Customer Feedback Tool feedback-surveys , reporting	4	51	October 29, 2026
Fix Knowledgebase Menu locations Knowledge Base Tool navigation	3	78	October 28, 2026
Best Solutions for SMS Customer Support in HubSpot? Tips, Tricks & Best Practices best-practices , professional	5	4901	October 28, 2026
Spell Check Issues Tickets & Conversations help-desk	15	1896	October 27, 2026
Plant graphic at top of Form Submission Ticket Tickets & Conversations help-resources , help-desk	7	48	October 27, 2026
Customer Portal has really thin body font - readability and limited font controls Service Hub service-hub , help-desk	6	71	October 27, 2026
Academy certificate name not updating Service Hub reports	1	29	October 26, 2026
HubSpot ticket to clickup task Tickets & Conversations workflows , professional , help-desk	9	7670	October 26, 2026
HubSpot Survey Builder - No Progress Bar Option Customer Feedback Tool survey	4	60	October 23, 2026
Cannot enable offline chat messages: “awayAutoReply is required” save error Tickets & Conversations conversations-inbox	2	45	October 23, 2026
How can I build an organizational chart for customers in HubSpot? Customer Feedback Tool starter	6	1767	October 22, 2026
Change the topic owner Customer Feedback Tool professional , developer-tools	0	24	October 22, 2026
Help Desk Board View Card Customization Limitations Tickets & Conversations enterprise , professional	3	1036	October 20, 2026
Useless Customer Service Service Hub calling	4	67	October 20, 2026
Download functionality for file properties in customer portal Service Hub service-hub	4	59	October 20, 2026
Latest HubSpot UI Broken on Firefox 158 Tickets & Conversations help , chat , free	3	52	October 20, 2026
Reduce HubSpot WhatsApp service message pricing in LATAM to align with Meta rates Service Hub whatsapp	21	881	October 13, 2026