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Help Desk calendar sync should fully support recurring OOO events
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1
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37
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November 5, 2026
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Help Desk - Allow locale selection for "from" in Team Email 'Send From' settings
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0
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11
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November 4, 2026
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Microsoft 365 shared inbox won't connect to Help Desk
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3
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23
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November 4, 2026
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Managing Saved Views
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6
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1811
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November 3, 2026
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Add styling options for the function "Mark inactive cards after a specific time"
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0
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10
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November 3, 2026
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Help Desk auto-marking replies to HubSpot marketing emails as spam is a product flaw
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1
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91
|
November 3, 2026
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Allow Help Desk users to set Note as their default composer mode
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0
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10
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November 3, 2026
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Help Desk Waitlist Status Exclusion
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0
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11
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November 2, 2026
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How to prevent CC recipients dropping in HubSpot Help Desk?
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2
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35
|
November 2, 2026
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Comparing AI capabilities across support platforms (HubSpot vs Zendesk vs Freshdesk)
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2
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677
|
November 2, 2026
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AI Agent-ability to review thumbs up or down responses before go live
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1
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37
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November 2, 2026
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Time tracking of tickets
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42
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13019
|
October 30, 2026
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Only associate the most recent activity (meeting) with an object when created via a workflow
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1
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190
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October 30, 2026
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Skip (user-defined) holidays in SLA
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1
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327
|
October 30, 2026
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Helpdesk View Layout Customization
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0
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12
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October 30, 2026
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Ability to specify from email address when sending emails from ticket record in pipeline settings
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2
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710
|
October 29, 2026
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Make contact email in Help Desk clickable to open email composer
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0
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9
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October 28, 2026
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Add Ticket Tokens to Custom Surveys
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3
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1840
|
October 28, 2026
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Spell Check Issues
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15
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1889
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October 27, 2026
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Time to Close and Time to First Reply Taking Business Hours into Account
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109
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41249
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October 27, 2026
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Remove Iconography for tickets that come from forms
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0
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12
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October 27, 2026
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Plant graphic at top of Form Submission Ticket
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7
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48
|
October 27, 2026
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Customer Portal has really thin body font - readability and limited font controls
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6
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60
|
October 27, 2026
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Customer Portal - readability and limited font controls
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0
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16
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October 26, 2026
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HubSpot ticket to clickup task
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9
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7656
|
October 26, 2026
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Consistent Ticket View Across HubSpot (Help Desk vs. Ticket Record)
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1
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53
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October 23, 2026
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Allow SLA pausing during Customer Agent handling and add assignment-based response goals
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0
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25
|
October 22, 2026
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Prevent duplicate Help Desk tickets when email security tools modify Message-IDs
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0
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13
|
October 22, 2026
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Ability to associate marketing emails to tickets
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33
|
6656
|
October 22, 2026
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Zendesk Ticket Sync
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2
|
1000
|
October 22, 2026
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