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Help Desk email channel should issue and parse its own thread identifier
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0
|
9
|
September 3, 2026
|
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Allow dependent properties to persistently show on the sidebar for Help Desk
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28
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6353
|
September 2, 2026
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Accessibility: Dark mode & customizable text/background-Tickets Help Desk UI
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10
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1930
|
September 1, 2026
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Show associated calls in Help Desk ticket view
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2
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43
|
September 1, 2026
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Form Submission Receipt
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4
|
2108
|
September 1, 2026
|
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Inserting Tables Into Notes and Comments
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24
|
6640
|
August 28, 2026
|
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More filters in customer portal
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18
|
4473
|
August 28, 2026
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Customer ticket premitions
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0
|
18
|
August 28, 2026
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Show ticket name in browser tab title in Help Desk (as ticket records do)
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0
|
12
|
August 27, 2026
|
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Help Center View
|
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0
|
18
|
August 25, 2026
|
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Move attachements via Drag & Drop out of HubSpot
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0
|
16
|
August 21, 2026
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Add "Ticket → Projects" as a column option in ticket list views
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0
|
22
|
August 21, 2026
|
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Feature request — Master/umbrella tickets with cascading updates
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0
|
13
|
August 20, 2026
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Assign a ticket to a team instead of specific user
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28
|
8959
|
August 19, 2026
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Make email body searchable
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8
|
1465
|
August 19, 2026
|
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Customize Help Desk ticket cards
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10
|
1214
|
August 19, 2026
|
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Automate Spam Folder
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1
|
113
|
August 18, 2026
|
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Default add timeline activity to unchecked
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16
|
8886
|
August 17, 2026
|
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Customer Support Quality Assurance (QA) and Quality Management feature
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0
|
41
|
August 14, 2026
|
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Include pictures in a snippet
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24
|
9260
|
August 13, 2026
|
|
Allow different bulk actions to Help Desk tickets
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0
|
42
|
August 13, 2026
|
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Allow control over AI-populated Ticket description
|
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0
|
41
|
August 13, 2026
|
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Help Desk calendar sync should fully support recurring OOO events
|
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0
|
21
|
August 12, 2026
|
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Full audit history for ticket team changes in Help Desk
|
|
2
|
45
|
August 11, 2026
|
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Allow users to customize the order of their help desk spaces
|
|
0
|
17
|
August 10, 2026
|
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Create a lead from the ticket (ticket to lead association)
|
|
2
|
384
|
August 4, 2026
|
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Allow Out of Office Sync without requiring full Calendar Sync
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0
|
15
|
August 3, 2026
|
|
The ability to send and close a ticket
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|
2
|
494
|
July 31, 2026
|
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Send and close option when creating a new ticket from Help Desk
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0
|
19
|
July 31, 2026
|
|
Preview attachment before sending email in Help Desk
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0
|
18
|
July 31, 2026
|