For example, if I dont want customers to be able to see their tickets that are over a year old? I’m not asking if customers can filter it, but to not show it at all if after X date?
Hey @KAnton,
Thanks for posting in the Community!
Tagging you for visibility on @karstenkoehler 's reply.
I hope this helps!
Shane, Community Manager
Hi @KAnton,
Yes, this is possible. Navigate to Settings > Content > Customer Portal > Tickets and scroll down to this section:
Best regards