|
Comparing AI capabilities across support platforms (HubSpot vs Zendesk vs Freshdesk)
|
|
1
|
643
|
October 14, 2026
|
|
Default Service Portal View to Show Open Tickets First
|
|
2
|
35
|
October 9, 2026
|
|
Any workaround for internal replies to trigger waiting on us?
|
|
5
|
48
|
October 7, 2026
|
|
Who submitted a form on the ticket?
|
|
4
|
30
|
October 7, 2026
|
|
How can I organize macros into folders by topic in HubSpot?
|
|
2
|
39
|
October 6, 2026
|
|
OnOff Business Integration
|
|
2
|
40
|
October 6, 2026
|
|
Ticket auto assignment when the pipeline is changed
|
|
5
|
2065
|
October 2, 2026
|
|
How can I export the users associated with each team inbox email address?
|
|
2
|
31
|
October 1, 2026
|
|
Whats the best wya to use a form and email inbox for tickets?
|
|
3
|
41
|
September 24, 2026
|
|
Turned on help desk, now everyone is getting ticket notifications
|
|
8
|
72
|
September 28, 2026
|
|
Help Desk Views sidebar doesn't stay expanded
|
|
2
|
38
|
October 9, 2026
|
|
Customer Agent Behavior
|
|
6
|
86
|
September 25, 2026
|
|
Is there a way to show specific tickets in the customer portal?
|
|
2
|
29
|
September 25, 2026
|
|
Allow Ticket view to display Assigned to ME and Unassigned
|
|
6
|
1799
|
September 23, 2026
|
|
Original and previous messages disappear after replying to a forwarded email thread in Conversations
|
|
3
|
80
|
September 21, 2026
|
|
How to move a Ticket without Conversation to Helpdesk
|
|
4
|
110
|
September 18, 2026
|
|
Can you set an inbox to a pipeline that has a form?
|
|
1
|
46
|
September 15, 2026
|
|
Limit of 2500 characters for customer responses messages in Help Desk
|
|
1
|
45
|
September 14, 2026
|
|
CS management tool availability on the Starter plan
|
|
2
|
43
|
September 11, 2026
|
|
Help Desk: 3 Ticket Routing Use Cases You Need to Know
|
|
1
|
99
|
September 10, 2026
|
|
When one agent is OOO can I put another agent as a stand-in?
|
|
2
|
62
|
September 8, 2026
|
|
Automatic association to Contact by phone
|
|
5
|
1610
|
September 1, 2026
|
|
Replies not getting documented in both tickets
|
|
3
|
63
|
August 28, 2026
|
|
How to create a SLA Time to Close % - KPA
|
|
4
|
85
|
August 24, 2026
|
|
Moving emails/tickets into views and folders
|
|
3
|
58
|
August 27, 2026
|
|
HubSpot Crashes when pasting into an email within tickets
|
|
7
|
611
|
August 26, 2026
|
|
Questions about the platform
|
|
1
|
39
|
August 26, 2026
|
|
Customer submitted a ticket but when responding the email bounces back
|
|
1
|
52
|
August 25, 2026
|
|
Message templates - set permissions in bulk
|
|
1
|
43
|
August 25, 2026
|
|
Classifying Incoming Emails based on key terms
|
|
6
|
9361
|
August 5, 2024
|