Hi all, I have a use-case whereby I need to create an email, in draft, through the API and associate it with a ticket. An operator needs to be able to edit said email and send it once ready. Is this possible ? Thanks!

Hello there, How do I configure the customer portal to connect with Firebase Auth to avoid creating a separate account system? Where do I get the URL on Firebase, auth to configure SSO with SAML or another way?

I am trying to add an external redirection URL to my meeting scheduler that is already embedded into my wordpress site. I want to add an external redirection url when the meeting is booked so can redirect into that which is another wordpress landing read more

I have automations now starting with Gravity Forms to initiate Deals and Tasks. But one thing that would be really great is if we can send data via some 3rd part form, and UPDATE a specific field for an existing company, perhaps using the domain nam read more

Hello HubSpot Hive Mind, I am looking for a way to connect a customer service team via a phone system, to HubSpot. They use RingCentral currently, independently of HubSpot, and while there is an integration available, reviews are worrying and we read more

ie. can I make the orderform for my company's services the same form that submits a ticket? The current jotform orderform that we use is a complex form with a lot of conditional logic (separately, the form submissions populate a google sheet an read more

NEW EBOOK A free guide for Marketing , Sales & Customer Service . Learn new ways to attract, delight, and engage customers with the planet’s most popular messaging app. How many customer conversations are you having on read more

Hello, I did Hubspot Jira Integration and that is working fine. One issue that I am facing is syncing the Ticket priority from Jira to Huspot and from Hubspot to Jira. In Hubspot Priority field, we have only status Low, Medium & High. No read more

Hubspot chat is only 2 ways (at the moment at least), do you know any integrations that would allow to have more than 2 people within the same chat conversation? I know Twillio and Zendesk Sunshine can do it but there's no integration with Hubspot. read more

We'd like to offer customers the ability to text message us for routine customer service, but want this pulled into service tickets just as an email inquiry. In addition, we'd love to incorporate some functionality into our VOIP / Phone service read more