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  • Solved
    ImburseCH on July 09, 2021
    0 upvotes
    1 Replies
    Dear Hubspot Team We have a scenario where, as our deals evolve, new contacts join the conversation (as they are included by their colleagues). These are sometimes not immediately allocated to a specific deal but all emails are tracked by Hubspo...
    Reply
    Most Valuable Member
    July 09, 2021 09:16
    Hi @ImburseCH , When activities are not automatically associated (but you'd like them to be), you need to manually associate the activity to ...
  • Solved
    ctkitchen on June 17, 2021
    0 upvotes
    5 Replies
    Hi I am on the free version, using a PC and google chrome. Setting up a simple email template and running into snags. Somehow we have duplicated properties i.e. first name. I would like to a) identify those duplicate properties b) identify ...
    Reply
    Most Valuable Member
    June 17, 2021 07:17
    Hi @ctkitchen , When you navigate to the Settings > Properties , you can find and click on the property and you'll see a breakdown of wh...
  • Solved
    BusWiFi on April 09, 2021
    0 upvotes
    1 Replies
    Hi, i'm trying to achieve a goal, where I'm sending a template (or e-mail within the CRM) to a given set of contacts and be able to see who is actually on our website (meaning, he/she clicked on the link in that email leading to our website) ? Taki...
    Reply
    Most Valuable Member
    April 09, 2021 23:03
    Hi @BusWiFi , Starting with the technical requirements, you would need to install the HubSpot tracking code . This allows HubSpot to monito...
  • MIBALTD on July 17, 2020
    0 upvotes
    1 Replies
    Hello, I have been advised to contact here. When sending emails from Hubspot on the desktop, the emails are sending from my name and not the company name. The company name is showing in the signature settings. To add, its showing the company name ...
    Reply
    Community Manager
    July 20, 2020 07:52
    Hi @MIBALTD , Are you referring to sending emails inside a contact record? If so, sales emails are sent from the inbox connected to HubSpot.( ...
  • maxstepanenko on April 09, 2019
    1 upvotes
    7 Replies
    Our IT does not allow IMAP enabled on any of the GSuite accounts for security reasons. I have an ask from the multiple teams to activate GMail integration within HubSpot CRM (Contacts >> Pick Contact >> Click Email) As I ...
    Reply
    Participant
    August 13, 2019 13:38
    My company's policies also do not allow the use of IMAP for security purposes. I reached out to HubSpot a couple months ago and they did not give any...
  • MaryC on September 18, 2017
    0 upvotes
    4 Replies
    I am communicating via direct mail. But without saying I've been emailing contacts, I can't import them. Is this not a suitable CRM to track those relationships if I'm not only interested in email communications?
    Reply
    Participant
    September 19, 2017 10:18
    Thanks, @Anonymous . This is a list - for direct mail only - that I compiled from totally public sources. I won't have a relationship with most unles...
  • Solved
    edutechno on January 31, 2017
    0 upvotes
    33 Replies
    I try to use the feature where I can log emails to my CRM. I use the bcc field to enter the email address related to my account. I'm using SendGrid and I know the email is sent correctly to that address. Unfortunately, it does not work. When I go ...
    Reply
    Participant
    February 10, 2019 05:52
    My emails get logged, but I would like them tracked as well.
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