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Solved
SRaaijmakers on January 16, 2024
So i like to see the mail conversations i have with my current contacts in the crm. So i would like to connect my email so i can sent mails from hubspot and see the reply's in hubspot. But when i enable this function hubspot will import every email read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
January 16, 2024 06:41
Hi @SRaaijmakers , This is unfortunately not possible at this stage. However, other users have requested this before: https://community.hubsp...read more
Solved
BPetrik on January 09, 2024
We want to start with HubSpot with tracing the new leads arriving to our contact forms on our webpages and sales@xxx.com email address. Before getting deeper into any further integration, we would like to use the forward and BCC address to handle ne read more
0 upvote
12 Replies
Accepted solution
Hall of Famer | Partner
January 11, 2024 05:20
Hi @BPetrik , It sounds like you're meeting all requirements then - this is as much troubleshooting I can do from a distance. You would have t...read more
SKrauland on October 09, 2023
Hey everyone, I have a question about linking emails to deals. I've just finished uploading our entire sales pipeline to HubSpot, have integrated our email client, and have added all of our contact info too. I have a question about how I can lin read more
Member
October 09, 2023 11:45
Well, it is true, dragging and dropping emails immediately from the inbox to deals isn't as truthful in HubSpot. Here are a pair of options to link e...read more
BHubster on April 21, 2023
I'm not sure if this could be fixed by just making them companies instead of contacts? Uploaded contacts, they each have 2-3 emails of different people at an org under them. Anyway to add multiple emails from one contact to a sequence? Or does i read more
Guide | Platinum Partner
April 21, 2023 12:57
Hi @BHubster , Yes, the system will see that as the same person and sequences are only sent to the primary email. My question though is if they...read more
Solved
JAlexander27 on March 22, 2023
Hello! When I send another sequence to contacts that I have sent to before...it informs me that the sequence won't send to some (unsubscribed and bounced)...BUT these contacts do not have a Hard Bounced reason. Why have they bounced? And how read more
0 upvote
3 Replies
Accepted solution
Top Contributor | Partner
March 22, 2023 14:37
Hi @JAlexander27 , To begin, you cannot send any type of email to contacts who have unsubscribed from your mailing list. You can filter such c...read more
Solved
RMarinho on June 28, 2022
Hi! I would like to know if there is any way to get the bounce rate for individual emails within HubSpot, is it possible?
Accepted solution
Hall of Famer | Partner
July 01, 2022 00:34
Hi @RMarinho , This does currently not exist. It's not possible to see a real-time feed of emails to contacts which have bounced. Best r...read more
Solved
ChangeTheLights on January 17, 2022
Hi everyone! At my company we are currently dealing with a number of contacts that have unsubscribed. We want to maintain this list to ensure we do not send emails to them in the future, but also would like them not to count towards our total list read more
0 upvote
2 Replies
Accepted solution
Most Valuable Member | Elite Partner
January 17, 2022 11:32
Hi @ChangeTheLights . Fortunately, HubSpot has Marketing Contacts so you're only paying for those you market to, not 'all the contact' you're...read more
Solved
rfernandes1994 on October 12, 2021
We are looking to contact a list of contacts (not opted in to Marketing as no consent collected when they were uploaded to the CRM) about an educational webinar we are hosting. We have a decent list of contacts but our Sales Team aren't able to bulk read more
Accepted solution
Hall of Famer | Partner
October 13, 2021 00:25
Hi @rfernandes1994 , Sequences would indeed be your best option here as they allow you to enroll contacts in bulks of 50 . Alternativ...read more
Solved
ImburseCH on July 09, 2021
Dear Hubspot Team We have a scenario where, as our deals evolve, new contacts join the conversation (as they are included by their colleagues). These are sometimes not immediately allocated to a specific deal but all emails are tracked by Hubspo read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
July 09, 2021 12:16
Hi @ImburseCH , When activities are not automatically associated (but you'd like them to be), you need to manually associate the activity to ...read more
Solved
ctkitchen on June 17, 2021
Hi I am on the free version, using a PC and google chrome. Setting up a simple email template and running into snags. Somehow we have duplicated properties i.e. first name. I would like to a) identify those duplicate properties b) identify read more
0 upvote
5 Replies
Accepted solution
Hall of Famer | Partner
June 17, 2021 10:17
Hi @ctkitchen , When you navigate to the Settings > Properties , you can find and click on the property and you'll see a breakdown of wh...read more
Solved
BusWiFi on April 09, 2021
Hi, i'm trying to achieve a goal, where I'm sending a template (or e-mail within the CRM) to a given set of contacts and be able to see who is actually on our website (meaning, he/she clicked on the link in that email leading to our website) ? Taki read more
Accepted solution
Hall of Famer | Partner
April 10, 2021 02:03
Hi @BusWiFi , Starting with the technical requirements, you would need to install the HubSpot tracking code . This allows HubSpot to monito...read more
Solved
edutechno on January 31, 2017
I try to use the feature where I can log emails to my CRM. I use the bcc field to enter the email address related to my account. I'm using SendGrid and I know the email is sent correctly to that address. Unfortunately, it does not work. When I go read more
0 upvote
34 Replies
Accepted solution
HubSpot Product Team
February 01, 2017 04:46
Hey @edutechno , I would reccommend reviewing this Knowledge Base Article How to setup Log in CRM to crosscheck your set up. Here are a few...read more
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