Hello! When I send another sequence to contacts that I have sent to before...it informs me that the sequence won't send to some (unsubscribed and bounced)...BUT these contacts do not have a Hard Bounced reason. Why have they bounced? And how read more
Here's my issue - I love the email tracking feature, but at my company, we work in teams and oftentimes there are several people from within my organization that are cc'd on sales emails. Is there a way to exempt internal email addresses from trigg read more
Hi @Ynotslingmeat ,
Unfortunately that's not possible, no. The tracking pixel doesn't know by whom it's being loaded. There's more information...read more
Can the same sequence be running multiple times?
For example: Can I start "Sequence 1" today with "x" contacts and then tomorrow start "Sequence 1" with "y" contacts? The sequence takes 28 days to finish. Or would it be better to use a workflo read more
Hi @KDesJardin ,
Yes, you can. Sequences don't have to have fixed start dates like campaigns. You could think of them like collections of temp...read more
Hi I have set up Gmail with my HubSpot account. Whenever I send e-mails from my PC/MAC it gets logged in the contact information of that customer. However when I send an e-mail from my IOS device with Gmail, I don't see any information in cont read more
@JVisling I tested this and you're correct, it doesn't log from Gmail in iOS. Your options would be to add your HubSpot BCC address to each email...read more
Hello all, My company sells into many different partners and we have to provide disclosures that are partner dependant. Because of this I created contact properties that could be used in Templates to allow for partner independant Templates. These pr read more
Oh oh! You want that property to be formatted with a link. To the best of my knowledge, you may not be able to insert a link into that property via a...read more
Dear community, I would like to define a campaign where I can automatically pause all but one employee of a company when there are multiple employees per company. If the campaign finishes without feedback from the contacted employee, the campaig read more
My email is connected but when I click into a contact I recently emailed from outlook it's saying my last activity was over a month ago. Am I missing something that would auto-log my emails being sent to prospects?
Once I conneted my new microsoft email it's not showing any of the activity i'm doing anywhere. Is there something beyond connecting my email that I...read more
We see the tracking data like "contact X opened the email" under activity but we do not see the email itself under contact record. We sent the email through Hubspot so do not understand why Hub misses to log the emails sometimes. We do not have a read more
Hey @DaveGoff2 , thanks for reaching out!
As far I know, there unfortunately isn't a way to report on spam reports from sequence/1:1 emails in...read more
We would like to track how often a sales email has been forwarded. The reason is that depending on their seniority, people often forward emails to their teams because they don't have time themselves. This is always a great indicator if a company is read more
Hello, I have the HubSpot extenstion linked to my Gmail. I have noticed that when I compose an email in Gmail to a contact which is present on HubSpot, sometimes a HubSpot email address with my company's hubspot account number pops up automa read more
Hi @HRich ,
Are you using the HubSpot Sales extension in chrome? The BCC address is used for logging emails to the CRM, you can learn more abo...read more