Hi, we used to block an email sender by mistake, but we can't find where to change it which cause the emails go to spam. Thanks.

Hello! When I send another sequence to contacts that I have sent to before...it informs me that the sequence won't send to some (unsubscribed and bounced)...BUT these contacts do not have a Hard Bounced reason. Why have they bounced? And how read more

Here's my issue - I love the email tracking feature, but at my company, we work in teams and oftentimes there are several people from within my organization that are cc'd on sales emails. Is there a way to exempt internal email addresses from trigg read more

Can the same sequence be running multiple times? For example: Can I start "Sequence 1" today with "x" contacts and then tomorrow start "Sequence 1" with "y" contacts? The sequence takes 28 days to finish. Or would it be better to use a workflo read more

Hi I have set up Gmail with my HubSpot account. Whenever I send e-mails from my PC/MAC it gets logged in the contact information of that customer. However when I send an e-mail from my IOS device with Gmail, I don't see any information in cont read more

Hello all, My company sells into many different partners and we have to provide disclosures that are partner dependant. Because of this I created contact properties that could be used in Templates to allow for partner independant Templates. These pr read more

Dear community, I would like to define a campaign where I can automatically pause all but one employee of a company when there are multiple employees per company. If the campaign finishes without feedback from the contacted employee, the campaig read more

My email is connected but when I click into a contact I recently emailed from outlook it's saying my last activity was over a month ago. Am I missing something that would auto-log my emails being sent to prospects?

We see the tracking data like "contact X opened the email" under activity but we do not see the email itself under contact record. We sent the email through Hubspot so do not understand why Hub misses to log the emails sometimes. We do not have a read more

Is there a way to see which sales sequences are getting spam reports and at what rate?

We would like to track how often a sales email has been forwarded. The reason is that depending on their seniority, people often forward emails to their teams because they don't have time themselves. This is always a great indicator if a company is read more

Hello, I have the HubSpot extenstion linked to my Gmail. I have noticed that when I compose an email in Gmail to a contact which is present on HubSpot, sometimes a HubSpot email address with my company's hubspot account number pops up automa read more