Hi all, We have Sales Hub Enterprise and use some Custom Objects. In my Sales Email Templates, I wish to customize Personalization Tokens with data from these Custom Objects. However, no Custom Objects as Personalization Tokens data source a read more
Currently our onboarding partner + hubspot help do not quite understand or know how to implement what we need. We're currently on-boarding with hubspot and running into a few issues. Our company use a centralised inbox for ALL inbound and outbo read more
Hi @CH3041 , Thank you for the detailed message. Is your team completely against using the conversations inbox? That will give you much better v...read more
Hi, I would like to send a sales email to all companies, but I only want to send to the main contact on each company - currently the list I've made has over 2,500 contacts as it has many from the same company! Is this possible?
I'm at my wits end with this editor. Anyone else? -If you highlight the text and change the fonts, it doesn't change, if you highlight the whole thing and tell it to make everything one font and one size, it only changes a few portions. -I read more
@DSurman great that you found an existing idea, bummer that it's already existed so long and hasn't gained much traction.
I've upvoted and ad...read more
I've created a sequence which consists of 3 manual email in one thread, when I've launched the sequence, HubSpot has created for me 2 tasks, one with checkbox and another named 'Sequence Activity'. When I click on the second task and click on 'Actio read more
Hey HubSpot Community! My organization is currently working through a process in which we would like to orgranize/group our departments based on teams. Within this effort, we would like to keep each department seperate from each other when it c read more
Hi @JHassen ,
There is a beta for this, which allows you to specify email access as part of the users permissions: https://knowledge.hubspot....read more
We receive leads via a form submission on our website. When our Sales team responds, the first email they use to reach out is from a Sequence. Which enrolls the lead in that sequence. They do it using the Sales Extension in Gmail. Is it a better p read more
Hi @fireflyevents ,
The likelihood that an email is considered as spam is less determined by the tool you're using to send it more by your tra...read more
I'm wondering if there's a way we can cc a specific team on all emails being sent from a pipeline. EX: When a customer's invoice is due, we send them a reminder - cc'ing our accounting team.
Hey @TGuerrin
so not possible to cc or Bcc
but you can create and internal email or notification to be sent to the accounting team/users.
ho...read more
Hi @MFurlong ,
Manage sharing doesn't necessarily change the owner of the Template. It only changes who can see it in the Sales interface, s...read more
Hi @invisibleon ,
HubSpot does not have any default settings for this. This is generally best solved with auto-responders directly in the inbo...read more
We have set up IMAP+SMTP email through HubSpot. We have discovered an issue with direct one-to-one emails. Our one-to-one open rate is very low, and it turns out that some emails are not being sent. Our replies to customers' emails within the read more
I was wondering if there was a way to stop being notified when I opened an email that I wrote. Many times I go to my sent folder in Outlook to reread emails for information that I originally sent out. When this happens I get notified that "someone read more
Hi @RMeng65 ,
This depends on whether you're using the sales extensions, but generally yes, this is possible. You can find instructions here: ...read more