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SDohrn on March 19, 2024
Hi all, We have Sales Hub Enterprise and use some Custom Objects. In my Sales Email Templates, I wish to customize Personalization Tokens with data from these Custom Objects. However, no Custom Objects as Personalization Tokens data source a read more
Solved
CH3041 on March 15, 2024
Currently our onboarding partner + hubspot help do not quite understand or know how to implement what we need. We're currently on-boarding with hubspot and running into a few issues. Our company use a centralised inbox for ALL inbound and outbo read more
Accepted Solution
Contributor
March 18, 2024 14:37
Hi @CH3041 , Thank you for the detailed message. Is your team completely against using the conversations inbox? That will give you much better v...read more
LauraFlynn on March 14, 2024
Hi, I would like to send a sales email to all companies, but I only want to send to the main contact on each company - currently the list I've made has over 2,500 contacts as it has many from the same company! Is this possible?
0 upvote
2 Replies
Member
March 14, 2024 11:20
Thank you very much!
DSurman on March 13, 2024
I'm at my wits end with this editor. Anyone else? -If you highlight the text and change the fonts, it doesn't change, if you highlight the whole thing and tell it to make everything one font and one size, it only changes a few portions. -I read more
Most Valuable Member | Diamond Partner
March 15, 2024 12:53
@DSurman great that you found an existing idea, bummer that it's already existed so long and hasn't gained much traction. I've upvoted and ad...read more
Solved
val_spot_on on March 12, 2024
I've created a sequence which consists of 3 manual email in one thread, when I've launched the sequence, HubSpot has created for me 2 tasks, one with checkbox and another named 'Sequence Activity'. When I click on the second task and click on 'Actio read more
0 upvote
6 Replies
Accepted Solution
Key Advisor
March 13, 2024 03:40
Hi @val_spot_on Just adding to @Jnix284 questions, you have a sequence that consists of tasks, correct? Could you maybe share the full b...read more
Solved
JHassen on March 12, 2024
Hey HubSpot Community! My organization is currently working through a process in which we would like to orgranize/group our departments based on teams. Within this effort, we would like to keep each department seperate from each other when it c read more
1 upvote
4 Replies
Accepted Solution
Hall of Famer | Partner
March 12, 2024 11:07
Hi @JHassen , There is a beta for this, which allows you to specify email access as part of the users permissions: https://knowledge.hubspot....read more
fireflyevents on March 06, 2024
We receive leads via a form submission on our website. When our Sales team responds, the first email they use to reach out is from a Sequence. Which enrolls the lead in that sequence. They do it using the Sales Extension in Gmail. Is it a better p read more
Hall of Famer | Partner
March 06, 2024 02:05
Hi @fireflyevents , The likelihood that an email is considered as spam is less determined by the tool you're using to send it more by your tra...read more
Solved
TGuerrin on March 05, 2024
I'm wondering if there's a way we can cc a specific team on all emails being sent from a pipeline. EX: When a customer's invoice is due, we send them a reminder - cc'ing our accounting team.
1 upvote
4 Replies
Accepted Solution
Thought Leader | Platinum Partner
March 05, 2024 12:50
Hey @TGuerrin so not possible to cc or Bcc but you can create and internal email or notification to be sent to the accounting team/users. ho...read more
Solved
MFurlong on March 01, 2024
Every time I press 'manage sharing' and assign a template to a team, it never shows up under that team. Is there a step that I'm missing?
0 upvote
1 Reply
Accepted Solution
Key Advisor | Diamond Partner
March 01, 2024 15:29
Hi @MFurlong , Manage sharing doesn't necessarily change the owner of the Template. It only changes who can see it in the Sales interface, s...read more
invisibleon on March 01, 2024
Hello, How to make auto-reply for clients if sales manager is at a vacation? Is there an auto status for vacation situations?
0 upvote
1 Reply
Hall of Famer | Partner
March 01, 2024 09:39
Hi @invisibleon , HubSpot does not have any default settings for this. This is generally best solved with auto-responders directly in the inbo...read more
SashaFunk on February 28, 2024
We have set up IMAP+SMTP email through HubSpot. We have discovered an issue with direct one-to-one emails. Our one-to-one open rate is very low, and it turns out that some emails are not being sent. Our replies to customers' emails within the read more
0 upvote
4 Replies
Participant
March 12, 2024 11:16
Hello Bérangère, Thank you for responding to my post. To answer your questions: 1. We send emails only from the contact record. 2. We don'...read more
Solved
RMeng65 on February 27, 2024
I was wondering if there was a way to stop being notified when I opened an email that I wrote. Many times I go to my sent folder in Outlook to reread emails for information that I originally sent out. When this happens I get notified that "someone read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
February 27, 2024 13:23
Hi @RMeng65 , This depends on whether you're using the sales extensions, but generally yes, this is possible. You can find instructions here: ...read more
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