Hi Community, This is my first post. I'm currently on the FREE plan evaluating HubSpot as a possible CRM solution for both my own organisation and some others that I freelance for. And I've come across a fundamental issue: Why when I read more
From what you described, it sounds like you’ve connected your email to send messages from HubSpot, but incoming replies aren’t being pulled back into...read more
Is there a way to Automatically set your follow ups to 2 weeks. For example if I put a new contact in and send them an email, is there a way to have hubspot automatically set a reminder for me to follow up in 2 weeks vs. having to go and manual read more
Hi there everyone, Quick question for you all. In my sales emails, I want to include a link to the email subscription page for a record. How is this done? When I do this in marketing mails it's a dynamic URL that is selected via this opti read more
Hi @TLarson3 ,
As far as I know, these links cannot be generated for sales emails. The knowledge base article explicitly refers to marketing e...read more
We've been getting a lot of issues with various templates not referencing document or sender links when editting via sequence steps. Previous links will become broken and furthermore, we won't be able to save the template because of the various read more
Hi, so my emails dont copy over from outlook. thi has been an issue for months now despite continued "advice" from Hubspot, ive followed the steps below and yet i am still unable to collerate my emails form any account and havnt been able to do so read more
Hi, So yes ive added on all the add ins, my inbox is connected, my emails do not copy over from outlook to hubspot and i have followed all the steps ...read more
Hi, someone has got in touch with us to say she's not receiving our emails. I've checked and her email address is correct/valid but it's previously hard bounced. We're on the free plan, so I can't choose to unbounce. If I delete her as a contac read more
Hello @ETourism ,
When an email hard bounces in HubSpot, even on the Free plan, it’s added to a global suppression list. This helps protect ema...read more
I have a sequence that was sent but the contact name was different from the contact name in Properties. The example: Jackie is the contact, however in the sequence their name was sent as Jeckkie. How does this type of error occur, and can it be prev read more
Hi, For second time in a few I received a message advicing that my email has been deactivated. The last time I was able to activate it but now I can't. Could someone help me and let me know what I should do and why is this happening?
Hello @Urileando ,
HubSpot may deactivate or mark an email account as disconnected when it detects issues related to email sending, authenticat...read more
Hi I am using the Free Hubspot at the moment trialling it for a few months so I can report back to management. I have used Hubspot in the past and love it. With the free version I am trying to sync it to my outlook calendar and emails so that I c read more
@LHowarth5 welcome I feel your pain nothing kills a demo faster than the “Need admin approval” wall. Here’s what’s happening and the quickest wa...read more
I'm trying to clean up our templates and add a few more, but it won't let me delete the template folder as it says there are still templates in there. I've confirmed—the folders I want to delete are empty. please advise!
Hi @adecker1 and welcome, we are so glad to have you here! Great question, thanks for asking the HubSpot Community and thanks @GerardoMuro f...read more
Hello HubSpot Community, I'm reaching out to gather insights on an issue I've encountered with the AI Assistant: When drafting follow-up emails for stalled deals, the AI doesn't seem to pull in previous conversation contexts like past emails, read more