Hi there everyone, Quick question for you all. In my sales emails, I want to include a link to the email subscription page for a record. How is this done? When I do this in marketing mails it's a dynamic URL that is selected via this opti read more
Hi @TLarson3 ,
As far as I know, these links cannot be generated for sales emails. The knowledge base article explicitly refers to marketing e...read more
I am not sure if possible but is there a way on general templates to only show a snippet if another field fulfils a criteria? I want to be able to trigger a snippet appearing if a existing company field is yes. So if a pre determined template is read more
Hi. We have a contracter at our company and instead of creating a work email for her, is there a way she can use her personal email address and still have it appear as though it was sent from our company within HubSpot?
Hi @AYaretz ,
When you connect a team email to a conversations inbox and give this person access to that inbox, she should see that address as...read more
EMAILS BOUNCE FOR ANY NUMBER OF REASONS.. WE ARE CLIMBING A LEARNING CURVE WITH UNPAID SUBSCRIPTION... ONE OF OUR OWN USERS EMAIL BOUNCED.. NOW WE ARE NOT ABLE TO DO ANYTHING WITH THAT USER... UNTIL WE PAY FOR A SUBSCPRITION THAT ALLOWS US TO UNBOU read more
We have an Outlook integration which works fine in the office. But, we have a sales team on the road who are using Hubspot on mobile / ipad apps and they use Mail for their emails. Is there anyway to get the 2 apps to sync, at the moment our best so read more
We are looking to contact a list of contacts (not opted in to Marketing as no consent collected when they were uploaded to the CRM) about an educational webinar we are hosting. We have a decent list of contacts but our Sales Team aren't able to bulk read more
Hello, I'm hoping to create a new list of contacts who have: 1. opened; and 2. clicked a link multiple times in past blog newsletter emails (i.e. targetting our most engaged blog readers, for further outreach). The filtering capabilities do no read more
Hi @Claire_Freeman ,
Out of the box that's not possible at this stage, unfortunately. In general, keep in mind that especially the number of e...read more
HubSpot is a CRM platform. The R stands for relationship. The primary mode of communication between organizations today is still email. When a contact sends me an email, I would expect a CRM to log that email and include it in the contact's relatio read more
Hi @IRayner ,
HubSpot's email tracking is focused on replies, that's correct. (This knowledgebase post summarizes under which conditions the...read more
Hello, I am attempting to create a workflow that sends emails based on if the prospect has responded to an email or not. However, I am confused. I do not see any information on what a "sales email" is in the system. Under contact prope read more
Hi @SKOT
In HubSpot, a 'sales email' is any email sent via a user's individual mailbox and from their email address. These could be sent man...read more