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  • Solved
    danmoyle on November 24, 2021
    0 upvotes
    1 Replies
    Here's the scenario: A sales person meets with the committee of prospects at a company. Because it's multiple people, the sales person wants to follow up with them all in one email; include the notes and ideas from the meeting (discovery, demo, et...
    Reply
    Recognized Expert | Platinum Partner
    November 24, 2021 06:51
    Hi @danmoyle , Great question! I'd love to see a feature added in which you can have multiple recipients and/or CC people on sequences. Not po...
  • Solved
    ssknair on November 22, 2021
    0 upvotes
    8 Replies
    Hi, We are facing some difficulties with the enrollment status under sequences. The status is not changing to 'Contact replied to email' even after a contact replying to the sequence. The reply is captured under emails on HubSpot but not upd...
    Reply
    Member
    November 23, 2021 07:15
    Thanks again, for clarifying this @karstenkoehler . The reply came in minutes later the sequence ended for the contact.
  • Solved
    KEberle on November 08, 2021
    0 upvotes
    1 Replies
    Hello, I was preparing an email to send to a prospect this morning. I sent the email at 9:35 AM MST and received a notification that my prospect viewed the document at 8:55 AM MST. This... doesn't make sense. I think that HS is capturing my...
    Reply
    Community Manager
    November 09, 2021 03:29
    Hi @KEberle Thank you for reaching out You can block self open notifications/IPs by following these steps (outlook desktop add in + ...
  • Solved
    SMorrison29 on October 01, 2021
    0 upvotes
    4 Replies
    How do I add "alt text" to a graphic embedded in an email in a sequence? Or can I? Thanks!
    Reply
    Participant
    October 05, 2021 11:39
    Thanks, webdew! We are new at HubSpot and obviously need to get smarter about when to use sales emails, marketing emails, sequences, and workflows. ...
  • Solved
    yourpalneeraj on October 01, 2021
    0 upvotes
    1 Replies
    Hey guys. Quick question! If I import an opt-out list of bounced emails to HS, will these contacts also be excluded from receiving emails when added to a sequence? If not, please suggest a solution to manage the same.
    Reply
    Hall of Famer
    October 01, 2021 03:16
    Hi @yourpalneeraj , Yes, these contacts will be excluded automatically. Most likely, you won't be able to add them to a sequence to begin with...
  • DMartin07 on September 13, 2021
    1 upvotes
    1 Replies
    Hey Hubspot Community - I am wondering if there is any way to create multiple email threads within a single sequence, as the only option I'm seeing now would be an "all or nothing" approach. For example I'm wondering if there is a way to thread ...
    Reply
    Top Contributor | Diamond Partner
    September 14, 2021 21:23
    Hi @DMartin07 , The sequence in HubSpot doesn't work this way. With sequences, you can send a series of emails to target and nurture your conta...
  • Solved
    CArcher on August 24, 2021
    0 upvotes
    4 Replies
    In our prospecting sequences, we typically include a "breakup email" as the last email. We ask the contact to let us know when might be a better time. Usually, this means they would need to reply to the email and tell us when to contact them again. ...
    Reply
    Contributor
    August 25, 2021 04:14
    Yes, I think that’s the issue. Because most of these contacts will be from Offline Sources(outbound sales prospecting), there is a good chance they ha...
  • Solved
    ConnorMcM on August 19, 2021
    0 upvotes
    5 Replies
    I've noticed some contacts that I have sequenced have bounced from the first email but has still sent the second and third email (which has also bounced and has a negative impact on the health of our email). Is there a way to have it so if an email...
    Reply
    Participant
    August 20, 2021 05:39
    Thank you @natsumimori & @karstenkoehler ! Not a perfect scenario but at least I know the solution.
  • Solved
    VdeLaat on August 16, 2021
    0 upvotes
    2 Replies
    Unfortunately, it is not possible to A/B test sales emails. Does anyone have any ideas how to do this? I know it is possible with marketing emails, but there are no sequence options.
    Reply
    Participant | Diamond Partner
    September 10, 2021 04:27
    @karstenkoehler Thank you for your reaction and the way I can solve it for now. I will definitely upvote the idea.
  • Solved
    Claire_Freeman on June 16, 2021
    1 upvotes
    2 Replies
    Hello, I'm hoping to create a new list of contacts who have: 1. opened; and 2. clicked a link multiple times in past blog newsletter emails (i.e. targetting our most engaged blog readers, for further outreach). The filtering capabilities do no...
    Reply
    Contributor
    August 10, 2021 06:31
    It would still be helpful to have the Top Engaged Contacts segment and other features downloadable as a .csv so we can retarget more efficientily, tr...
  • Solved
    Afi on June 08, 2021
    1 upvotes
    3 Replies
    We are currently sending out emails through sequences. In the outreaches we include links to a landing page that we have put together. We would like to be able to track how many people click on the link in the email. I couldn't figure out how we c...
    Reply
    Hall of Famer
    June 09, 2021 11:09
    Hello @Afi , I'm not sure whether it's good practice to include clear text personal information in a URL string query. If you want to, however...
  • Solved
    RDTL on May 11, 2021
    0 upvotes
    9 Replies
    Hi, I work with some sequences and I was wondering if it is possible to see your upcoming tasks (from your sequence) in your task list so that I can estimate how much work I have to do upcoming days. Besides that, I was also wondering If you...
    Reply
    Hall of Famer
    May 14, 2021 02:20
    Hi @RDTL , Got it. Yes, that's unfortunately not possible. The information logged to an earlier task can not be included automatically in futu...
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