We have set up IMAP+SMTP email through HubSpot. We have discovered an issue with direct one-to-one emails. Our one-to-one open rate is very low, and it turns out that some emails are not being sent. Our replies to customers' emails within the read more
We have been with hubspot a few years and have always used the conversation inbox to manage interactions with customers. Our emails are sent using a 3rd party hosting provider. Up until about a week ago our emails would be sent and display to a re read more
I linked my emails. Ones that I sent showed up in the CRM. Ones that I received did not. One meial I sent had the wrong email address. My emails were unregistered from the system. I reregistered them, but the system will not acknowledge my emails at read more
@TBrame could you pleaes be a bit more specific? What were the exact steps you took? When you say that you cannot reestablish a connection, which e...read more
Hi Guys, I am having issues with my email signature just showing up as source code when I paste it from the Signature generator into my Apple Mail. Any advice on what I am doing wrong? See here: <table cellpadding="0" cellspacin read more
Hey @DZunic it looks like there's a few more steps than just copy and pasting the HTML to add a custom signature to apple mail. It looks like you n...read more
Hello, I am testing sequences by sending them to myself and my family members. I have created 2 sequences. Both sequences are sending ONE email and then unenrolling contact saying "replied" even though the receivers have not replied, do not have a read more
Thank you for the additional info @VLopez94 and I'm sorry it took so long to block out the details.
I'm not sure I'm going to have a good an...read more
Hi, there. I signed up for the free plan early August 2023. Today I've tried to send a few emails directly (not marketing emails) and Hubspot wouldn't send. I checked the connected inbox email accounts (three were connected and working fine until th read more
So i like to see the mail conversations i have with my current contacts in the crm. So i would like to connect my email so i can sent mails from hubspot and see the reply's in hubspot. But when i enable this function hubspot will import every email read more
Hi @SRaaijmakers ,
This is unfortunately not possible at this stage. However, other users have requested this before: https://community.hubsp...read more
Hi @CGalvin2 ,
The list you created is a deal -based list, however emails can only be sent to contact-based lists. You would have to re-creat...read more
I have lots of warm up emails in my inbox to increase the deliverability of my domain i just wanted to know if i could filter the inbound emails into my inbox by the body text? I know the exact 2 words that i would need to filter i just cant see read more
Hi @jstephens4 ,
As far as I know, this is currently not possible, unfortunately. You could request this in the HubSpot Ideas section of the c...read more
Hello, I have repeated issues with 1-1 emails not sending. Can anyone help please? The settings for the email are working correctly, I can send an email to myself without issue, including BCC. However, when recently, when I send emails to read more
Sending mail outside the organisiation from Hubspot does not deliver. Sending of emails via other mail clients work well without issue. All ...read more
Hi all, I have searched the community for the same issue but didnt find one so hoping a new thread would be useful. I have been trying to sync my email with hubspot for my deals forever. I managed to get calendar invites syned but not emai read more
Hi @JKhow ,
Is your Chrome extension set up to automatically track? https://knowledge.hubspot.com/email-tracking/track-and-log-emails-with-th...read more
Hi, I would like to print email threads from my Hubspot inbox as pdfs to save them. I'm on the free plan currently. How can I do this? Thanks in advance for your help! Lisa
Hi @hookholster ,
HubSpot doesn't have any native printing capabilities, no matter the subscription level, unfortunately. You would have to us...read more