Hi HubSpotter: I’m wondering which contact properties capture the last email sent date via Outlook. Does anyone have any idea? When I send an email to a contact via Outlook, which HubSpot property records the date of that email? I am tal read more

Hi, Can anyone possibly help figure out how to delete 3 email templates if it's tied to a Sequence? We had Pro version when these were created couple years ago - as now with Free version, I can't access Sequences and I can't get any technical sup read more

Ich bekomme seit vier Tagen keine Mails auf [E-Mail-Adresse entfernt von Moderatorin] (Google Account). Laut Google Service liegt der Fehler an der Verknüpfung von HubSpot mit Outlook. Outlook-Testnachricht kommt an, eigene Tests von anderen Acco read more

I'm looking for a way to associate a conversation/email with a deal or with another contact or company from the inbox. Use Case: I have a vendor who creates deliverables for multiple clients and deals. We have different email threads/conversations r read more

I have installed everythiong correctly month's ago, everything was working properly. Today I send a n email with the bcc address for tracking. It didnt work. Was there any change? I have several hubspot implementations for different customers. All read more

I'm experiencing an issue with email opening tracking in HubSpot CRM. I sent an email to a customer and, although they confirmed opening the email using the Apple Mail app, HubSpot didn't register this opening. The customer's email address is a Gmai read more

Yesterday, someone replied to an email I sent from HubSpot. However, on the contact record and in Activity Feed, the email still shows as 'sent' and has not changed to 'opened' What would cause this to happen please? Thanks in advance people. Mi read more

One of our accounts has a customised 'About this contact' property list on the right hand side WHEN IN INBOX - CONVERSATIONS. This is not the 'About this contact' default preview that appears on the left, we know how to customise that. I know it's read more

I moved from a paid to free account and I cannot delete any templates because it says they are linked to sequences (which I no longer can access). Can you please help me?

Is there a place where I can see email replies. I have gone through and I can see the replies if I click on the contact directly. Is there a place where I can see new replies so I know if someone has responded?

Hey! My email function inside hubspot has been disabled. It appears to be connected with the gmail extension, but I cannot send emails directly from HS

Hi, I have a large number of contacts showing the message: "Contact has bounced globally." However, when I use the "Email hard bounce reason" filter, it doesn't retrieve all of the bounced Sales emails for this issue. It only returns a few, far read more