Sales Email

no clue if theis is the correct place. the setup of community driven support site is garbage. its not support so far, its just more marketing. where do i find support? i literally searched support and there were no groups... zero

I'm trying to connect a SpaceMail mailbox to HubSpot using the standard IMAP/SMTP inbox connection so we can log, track, send, and receive emails inside CRM. The credentials and mailbox settings are correct (confirmed by the SpaceMail provider). read more

Hi, my connected email is [email], but when I send CRM emails, the sender name still appears as “Natalia Mourao”. I already updated my profile and user name, but the sender name hasn’t changed. Could someone from HubSpot support please update the di read more

Hi, How can I send a customized Intro email via Chimpmail to a Predefined list of contacts I created in HubSpot?

Hi HubSpot Community, I’m experiencing issues with sending emails from my connected inbox in HubSpot. Although the email address is linked correctly, messages aren’t being delivered – they’re either rejected or end up caught in spam filters. read more

Hello, I am inserting dates into email templates using Personalization tokens. The date comes out like so: 2025-07-05. I want it to come out as: July 5, 2025 For the life of me I can't figure out how to get HubSpot to format read more

Hi Community, This is my first post. I'm currently on the FREE plan evaluating HubSpot as a possible CRM solution for both my own organisation and some others that I freelance for. And I've come across a fundamental issue: Why when I read more

Hi, so my emails dont copy over from outlook. thi has been an issue for months now despite continued "advice" from Hubspot, ive followed the steps below and yet i am still unable to collerate my emails form any account and havnt been able to do so read more

Hi, someone has got in touch with us to say she's not receiving our emails. I've checked and her email address is correct/valid but it's previously hard bounced. We're on the free plan, so I can't choose to unbounce. If I delete her as a contac read more

Hi, For second time in a few I received a message advicing that my email has been deactivated. The last time I was able to activate it but now I can't. Could someone help me and let me know what I should do and why is this happening?

Hi I am using the Free Hubspot at the moment trialling it for a few months so I can report back to management. I have used Hubspot in the past and love it. With the free version I am trying to sync it to my outlook calendar and emails so that I c read more

Hi HubSpotter: I’m wondering which contact properties capture the last email sent date via Outlook. Does anyone have any idea? When I send an email to a contact via Outlook, which HubSpot property records the date of that email? I am tal read more