I am new to Hubspot and i have problems setting up personal emails. I can receive and send contact emails but i dont get ANY notifications at all. I am not using Team Emails / Conversations. Every employee has a personal email and customers assigne read more
@ChrisEgger - There is a report (Reports > Reports > Create report) called 'Sales email tracked to my inbox' which can be added to a dashboar...read more
Over the last couple of weeks when I create a new Company, add contacts, and send an email. The email tracking shows opened every day for the past couple of weeks, an although newly created that day. example - 11th - 23rd including replies but t read more
Hello @SJanssen0 , thank you for reaching out!
I want to share some resources with more information about it, are you currently using the inte...read more
Hi there! I have connected my IMAP email account to HubSpot and would like to log emails automatically. However, for Mac users, the only option seems to be to use manual BCC logging? Is this correct? The HubSpot add-in for Outlook is only availa read more
Hello @Aseman If you're using a Mac and the HubSpot add-in for Outlook is not available for your setup, you're correct that manual logging via BC...read more
I just linked up my google email to hubspot and now every email I get is going into hubspot and adding a new contact. Is there a way to stop that? I want relevant emails but not everything. Is there a setting or something?
Hi, @ScottcNJ ,
if you've linked the inbox, that is expected behaviour. What you could do is to unlink that and then install the Google Chro...read more
Hey @AGott2 can you confirm how you've added these forms to your site? These really don't look like HubSpot forms at all, so my hunch is that these...read more
I noticed that very often when I send an email via HubSpot to people using an Apple device/software, it goes directly in the spam directory. I mean simple mail, without pictures or other 'weird things'. Simple text emails. I was surprised that peopl read more
my emails are not showing up in any mailbox, and I'm not sure why. I've checked my sent folder and everything looks normal from my end, but it seems like the messages are not getting through to their recipients. Could you please investigate the iss read more
Hi, @ComZee ,
have you checked to see what the spam score of your domain is? Is it possible that you've not warmed up the domain, so some are...read more
Is there a way that when you assign a task to someone that when they click the link in the email it goes to the Deal and not the associated company page?
Hey @BFair there's no way to update the default HubSpot notifications, the only way to create custom notifications within HubSpot would be through ...read more
Hi there, I am using Husbpot Free account and I have a doubt about emails limits. I have seen that in paid account there is a limit of number of marketing contacts (for example, there are 1000 marketing contact included in hub starter subscripti read more
I started sending 1 to 1 emails today, and the first few sent just fine, then I started getting: "There was an issue sending your email. This email wasn’t sent." Is there a reason for this? I have a test contact I sent an email to v read more
This email wasn’t sent: this message appears when the contact cannot be sent an email and HubSpot was unable to determine a specific reason for the f...read more
Dear community, I would like to define a campaign where I can automatically pause all but one employee of a company when there are multiple employees per company. If the campaign finishes without feedback from the contacted employee, the campaig read more
We see the tracking data like "contact X opened the email" under activity but we do not see the email itself under contact record. We sent the email through Hubspot so do not understand why Hub misses to log the emails sometimes. We do not have a read more