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Solved
GErlichman on October 23, 2024
All emails I send through Hubspot are not being delivered to the recipients. I received the following error message (see image)
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
October 24, 2024 00:30
Hi @GErlichman , There are a variety of potential reason. Have you checked the linked page? https://support.google.com/mail/answer/6596 (Thi...read more
Solved
AMednis on September 17, 2024
Hi, I trying to change my login email address but there is error. Tried. ms edge, safary (both also incognito). No chrome as Im not using it on my mac. Tried several days, support tol, that as Im am free user, should ask here. Below is a screen read more
0 upvote
2 Replies
Accepted solution
Key Advisor | Partner
September 17, 2024 09:45
Hey @AMednis Have you followed this article here: https://knowledge.hubspot.com/account-management/how-do-i-change-the-email-address-of-a-use...read more
BRancaño on September 04, 2024
Dear Community, I have encountered an issue in which the CRM won't let me send an E-Mail to a contact directly from the contact preview in the Contacts sheet. When I press the Email circle the attached error shows up: Any help is appreciated! read more
0 upvote
6 Replies
Participant
September 09, 2024 15:24
Hi Kennedy, I've checked with the user, and it it is working now. Thanks!
Solved
MChanning on August 22, 2024
I create email templates in Hubspot. I add 'personalisation' elements to my templates. I can't help noticing that, when I launch a template in the email client, the font of the resulting personalisation looks to be either a slightly differen read more
0 upvote
2 Replies
Accepted solution
Participant
August 27, 2024 04:35
Ryan. Thank you. The template font type matched my default HubSpot email font type, but the template font size needed re-setting to match the font si...read more
Solved
MChanning on August 22, 2024
I really like the HubSpot email client and use the Templates I have created. My question is simple. Once I have designed an email for a specific contact, is it possible for me to save that email within the mail client. I often like to step away read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
August 22, 2024 08:34
Hi @MChanning , At the moment, no, not reliably. While HubSpot will typically autosave your progress, a lot of users report that this is not w...read more
Solved
MChanning on August 06, 2024
I am using the HubSpot email client to send out my emails. I want to be able to create my emails during the first few days of the week but not send them until Thursdays or Fridays. How can I di this please? Thanks ini advance. Mike
0 upvote
5 Replies
Accepted solution
Hall of Famer | Partner
August 08, 2024 09:48
@MChanning they are, unless you changed the settings since. However, an automatic reply does not mean that the email has to be opened, see he...read more
Solved
FMAPS on August 05, 2024
Dear HubSpot Support Team, I hope this message finds you well. I am writing to report an issue that we belice is caused by the HubSpot plugin on our WordPress website. The problem pertains to the modification of the URL for the logo in emai read more
0 upvote
3 Replies
Accepted solution
Key Advisor
August 05, 2024 07:12
Thanks @FMAPS Thanks for the additional information. When you say the " emails sent from our WordPress site using the HubSpot plugin" ...read more
Solved
MMarafioti5 on July 13, 2024
Hi everyone, I hope you're all doing well! I need some advice on optimizing my email outreach process using the free version of HubSpot. Here's the situation: I have a database of around 2500 contacts, and I want to email app read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
July 15, 2024 04:55
Hi @MMarafioti5 , In the free CRM, you won't be able to speed up or scale this process, unfortunately. The automation features in HubSpot for ...read more
HelpfulMarketer on July 09, 2024
Emails I've sent to the Forwarding Address have never bounced back or returned an error, they just vanish enroute, never arriving to HubSpot. The BCC address has always worked 100% . The "Team" email I connected auto-creates Support Tickets when read more
0 upvote
5 Replies
Participant
July 10, 2024 23:32
@RatulRahman no apologies needed! I'm just grateful for any help I can get! I only added the comment with the @ tag just in case it didn't send y...read more
Solved
SKalpaka on July 08, 2024
Hello I need urgent support, i have created an email to send to my contacts and while i have followed the process the email is not sending i have had this issue last week as well. i am new to hubspot it has a green dot saying it has been sent read more
0 upvote
11 Replies
Accepted solution
Hall of Famer | Partner
July 15, 2024 04:52
@SKalpaka "Recipients Confirmation Required" refers to the HubSpot double opt-in: https://knowledge.hubspot.com/marketing-email/set-up-double-opt-...read more
Solved
RMcGill on July 03, 2024
How do I connect a shared mailbox to Hubspot please sales@ Kind regards Ros McGill
1 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
July 03, 2024 05:48
Hi @RMcGill , To connect a shared inbox, you would follow these steps: https://knowledge.hubspot.com/inbox/connect-channels-to-the-conversati...read more
Solved
DG4 on July 02, 2024
Hi I want to remind customers to book in every three months, six or twelve months (depending on the customer type). Each start date is different and is unlikely to be the date that i set it up. Is this possible? So, let's say that I want t read more
1 upvote
3 Replies
Accepted solution
Hall of Famer | Partner
July 02, 2024 23:52
Hi @DG4 , This is generally possible with automated emails in workflows, available in Marketing Hub Professional: https://knowledge.hubspot.c...read more
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