Dear community, I would like to define a campaign where I can automatically pause all but one employee of a company when there are multiple employees per company. If the campaign finishes without feedback from the contacted employee, the campaig read more
We see the tracking data like "contact X opened the email" under activity but we do not see the email itself under contact record. We sent the email through Hubspot so do not understand why Hub misses to log the emails sometimes. We do not have a read more
I've added my personal email to the personal email section under General.
I've also added a google group email info@peakify.co email to Inbox Channels.
However, I am not receiving emails that go to info@peakify.co read more
Hello, a few times I've tried to use HubSpot to email a contact an attachment.
The email sends but the attachment is missing. The attachment is also missing when I look at the email in my GMail sent items.
I contacted HubSpot support abo read more
Hello, I am new to Hubspot and try to configure it to my liking. I tried the BCC Adress (outgoing) to have an email that I sent to a contact that is already in my CMS tracked in Hubspot, but the email is nowhere to be found (not in the inbox, not a read more
Hi @philbu ,
There are some requirements for the BCC address to work. Can you confirm that you're meeting these requirements? https://knowled...read more
Hi all, First time posting here. We would like to use Mailchimp to send our company emails, however I'm wondering if we will have to set up any new customers after the intial import in both systems. Ideally, I would like new contacts in Hubspot to read more
Hey HubSpot Community! I had my personal email originally connected as a team email. The inbox worked perfect, as well as auto-generated contacts and companies with respective association. I was having issues trying to figure out how to blockl read more
I was trying to organize my contacts because when I look at them the name and emails are the same. So I deleted the contacts and added them again (terrible idea), however, I lost all the information on the deals I created, like the contacts associat read more
Hi @MarianaParks If you have deleted the contacts and then restoring those records. Then it will bring the associted activities again as before. ...read more
Hi All! When i send an email to my new clients from Hubspot, it almost everytime ends up in the SPAM- inbox of the receiver. Does anybody know how to fix that? That would be awesome! Kind regards, Sem
Hello. Some time ago, I configured a shared IMAP account whose password has recently changed. I'm unable to change this account details because I can't find this option anymore. Has been removed from HubSpot free edition? Where can I find it? read more
Correct, you cannot use a single email account as both your personal email and team email in HubSpot. If you need to use both the conversations...read more
All emails I forward or BCC are found in related accounts (Company or User profiles) but I cannot (always) see them in activity feed and never find them in Email dashboard. I am hoping to find a solution so I can see all email activity of all ou read more
I am just using the latest version in Outlook Web App, I am also using the fwd email addresses. Again, it does seem to land in Hubspot if you go to t...read more
Hello, I have recently synced my Outlook email to Hubspot within the settings. However, none of my emails seem to be pulling through. My colleagues emails seem to be working, and both our account settings are the same? Please can anyone advise o read more
Hi @FBlakeman . If the settings are the same, I'd start with one of these two resources to see if they give you an idea of what to fix. Without scre...read more