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RevOperator on March 14, 2023
Dear community, I would like to define a campaign where I can automatically pause all but one employee of a company when there are multiple employees per company. If the campaign finishes without feedback from the contacted employee, the campaig read more
1 upvote
2 Replies
Key Advisor | Platinum Partner
March 15, 2023 06:51
Hey @RevOperator , thanks for reaching out! And thanks for the mention, @kvlschaefer ! I'm not aware of any tools that offer this more
EricY on March 08, 2023
We see the tracking data like "contact X opened the email" under activity but we do not see the email itself under contact record. We sent the email through Hubspot so do not understand why Hub misses to log the emails sometimes. We do not have a read more
0 upvote
2 Replies
March 08, 2023 13:43
sure and on emails the email is not there even though email was sent using hubspot
LukeBilliot on February 25, 2023
I've added my personal email to the personal email section under General. I've also added a google group email email to Inbox Channels. However, I am not receiving emails that go to read more
0 upvote
1 Reply
Community Manager
February 27, 2023 06:24
Hi @LukeBilliot , Thanks for reaching out to the Community! Can you confirm if you connected the Google Groups email as a team email more
JDunn2 on February 14, 2023
Hello, a few times I've tried to use HubSpot to email a contact an attachment. The email sends but the attachment is missing. The attachment is also missing when I look at the email in my GMail sent items. I contacted HubSpot support abo read more
0 upvote
3 Replies
Community Manager
February 17, 2023 04:44
Hi @JDunn2 , Thank you for these helpful details, and the screenshot! Emails that are sent through HubSpot are actually sent through more
philbu on January 11, 2023
Hello, I am new to Hubspot and try to configure it to my liking. I tried the BCC Adress (outgoing) to have an email that I sent to a contact that is already in my CMS tracked in Hubspot, but the email is nowhere to be found (not in the inbox, not a read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
January 11, 2023 21:11
Hi @philbu , There are some requirements for the BCC address to work. Can you confirm that you're meeting these requirements? more
LJackson1 on January 06, 2023
Hi all, First time posting here. We would like to use Mailchimp to send our company emails, however I'm wondering if we will have to set up any new customers after the intial import in both systems. Ideally, I would like new contacts in Hubspot to read more
0 upvote
1 Reply
Key Advisor | Platinum Partner
January 06, 2023 13:02
Hey @LJackson1 , thanks for reaching out! Looking at the HubSpot-Mailchimp integration guide from HubSpot : When using this more
SPearcey on November 29, 2022
Hey HubSpot Community! I had my personal email originally connected as a team email. The inbox worked perfect, as well as auto-generated contacts and companies with respective association. I was having issues trying to figure out how to blockl read more
0 upvote
5 Replies
Community Manager
December 04, 2022 22:36
Hi @SPearcey Thank you for your reply The log function can be automated in the settings of the Chrome/Add-in extensions so that more
MarianaParks on November 29, 2022
I was trying to organize my contacts because when I look at them the name and emails are the same. So I deleted the contacts and added them again (terrible idea), however, I lost all the information on the deals I created, like the contacts associat read more
0 upvote
4 Replies
Accepted Solution
Top Contributor | Partner
November 30, 2022 00:13
Hi @MarianaParks If you have deleted the contacts and then restoring those records. Then it will bring the associted activities again as before. more
SKlaar on October 04, 2022
Hi All! When i send an email to my new clients from Hubspot, it almost everytime ends up in the SPAM- inbox of the receiver. Does anybody know how to fix that? That would be awesome! Kind regards, Sem
0 upvote
1 Reply
Community Manager
October 05, 2022 04:31
Hi @SKlaar , Thanks for reaching out! It's not possible to determine exactly why an email is filtered to junk because that differs more
did-vmonroig on September 28, 2022
Hello. Some time ago, I configured a shared IMAP account whose password has recently changed. I'm unable to change this account details because I can't find this option anymore. Has been removed from HubSpot free edition? Where can I find it? read more
0 upvote
4 Replies
Accepted Solution
Community Manager
September 29, 2022 16:05
Correct, you cannot use a single email account as both your personal email and team email in HubSpot. If you need to use both the more
SKoolen5 on September 18, 2022
All emails I forward or BCC are found in related accounts (Company or User profiles) but I cannot (always) see them in activity feed and never find them in Email dashboard. I am hoping to find a solution so I can see all email activity of all ou read more
0 upvote
2 Replies
September 19, 2022 23:39
I am just using the latest version in Outlook Web App, I am also using the fwd email addresses. Again, it does seem to land in Hubspot if you go to more
FBlakeman on September 01, 2022
Hello, I have recently synced my Outlook email to Hubspot within the settings. However, none of my emails seem to be pulling through. My colleagues emails seem to be working, and both our account settings are the same? Please can anyone advise o read more
0 upvote
1 Reply
Accepted Solution
Thought Leader | Elite Partner
September 01, 2022 05:57
Hi @FBlakeman . If the settings are the same, I'd start with one of these two resources to see if they give you an idea of what to fix. Without more
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