Hi, I trying to change my login email address but there is error. Tried. ms edge, safary (both also incognito). No chrome as Im not using it on my mac. Tried several days, support tol, that as Im am free user, should ask here. Below is a screen read more
Hey @AMednis Have you followed this article here: https://knowledge.hubspot.com/account-management/how-do-i-change-the-email-address-of-a-use...read more
Dear Community, I have encountered an issue in which the CRM won't let me send an E-Mail to a contact directly from the contact preview in the Contacts sheet. When I press the Email circle the attached error shows up: Any help is appreciated! read more
I create email templates in Hubspot. I add 'personalisation' elements to my templates. I can't help noticing that, when I launch a template in the email client, the font of the resulting personalisation looks to be either a slightly differen read more
Ryan. Thank you. The template font type matched my default HubSpot email font type, but the template font size needed re-setting to match the font si...read more
I really like the HubSpot email client and use the Templates I have created. My question is simple. Once I have designed an email for a specific contact, is it possible for me to save that email within the mail client. I often like to step away read more
Hi @MChanning ,
At the moment, no, not reliably. While HubSpot will typically autosave your progress, a lot of users report that this is not w...read more
I am using the HubSpot email client to send out my emails. I want to be able to create my emails during the first few days of the week but not send them until Thursdays or Fridays. How can I di this please? Thanks ini advance. Mike
@MChanning they are, unless you changed the settings since.
However, an automatic reply does not mean that the email has to be opened, see he...read more
Dear HubSpot Support Team, I hope this message finds you well. I am writing to report an issue that we belice is caused by the HubSpot plugin on our WordPress website. The problem pertains to the modification of the URL for the logo in emai read more
Hi everyone, I hope you're all doing well! I need some advice on optimizing my email outreach process using the free version of HubSpot. Here's the situation: I have a database of around 2500 contacts, and I want to email app read more
Hi @MMarafioti5 ,
In the free CRM, you won't be able to speed up or scale this process, unfortunately. The automation features in HubSpot for ...read more
Emails I've sent to the Forwarding Address have never bounced back or returned an error, they just vanish enroute, never arriving to HubSpot. The BCC address has always worked 100% . The "Team" email I connected auto-creates Support Tickets when read more
@RatulRahman no apologies needed! I'm just grateful for any help I can get! I only added the comment with the @ tag just in case it didn't send y...read more
Hello I need urgent support, i have created an email to send to my contacts and while i have followed the process the email is not sending i have had this issue last week as well. i am new to hubspot it has a green dot saying it has been sent read more
@SKalpaka "Recipients Confirmation Required" refers to the HubSpot double opt-in: https://knowledge.hubspot.com/marketing-email/set-up-double-opt-...read more
Hi @RMcGill ,
To connect a shared inbox, you would follow these steps: https://knowledge.hubspot.com/inbox/connect-channels-to-the-conversati...read more
Hi I want to remind customers to book in every three months, six or twelve months (depending on the customer type). Each start date is different and is unlikely to be the date that i set it up. Is this possible? So, let's say that I want t read more
Hi @DG4 ,
This is generally possible with automated emails in workflows, available in Marketing Hub Professional: https://knowledge.hubspot.c...read more
I recently saw a related post of others having this issue. I was at my wits end helping customers solve this. As a Gmail & Mac user, dealing with MS and PC is a middle circle of the inferno. There is a NEW way you have to pin the app in O read more