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HRuffle on April 17, 2024
Hello, i'm having issues with hubspot email tracking. I use multiple devices, on my windows PC with Standard outlook, i have the Hubspot 365 plug in and it works fine as it should. When i use the web based apps, the plugin never stays open read more
0 upvote
1 Reply
Community Manager
April 17, 2024 17:57
Hey @HRuffle thank you for posting in our Community! Are you able to disable any other browser extensions or add-ons you have installed tha...read more
DGlassworks on April 11, 2024
Hi Hubspot, I connected our GMAIL account to hubspot, got everything connected an then went to send an email. Turns out our dashboard says it was sent but I never received the email in our inbox. I reached out to sales support and the gentleman read more
0 upvote
2 Replies
Member
April 12, 2024 22:19
Hey! It actually eventually did come through. Took some hours but I’m going to do maybe another test and we can see if it takes just as long or if it ...read more
SashaFunk on February 28, 2024
We have set up IMAP+SMTP email through HubSpot. We have discovered an issue with direct one-to-one emails. Our one-to-one open rate is very low, and it turns out that some emails are not being sent. Our replies to customers' emails within the read more
0 upvote
4 Replies
Participant
March 12, 2024 11:16
Hello Bérangère, Thank you for responding to my post. To answer your questions: 1. We send emails only from the contact record. 2. We don'...read more
SAngove on February 21, 2024
We have been with hubspot a few years and have always used the conversation inbox to manage interactions with customers. Our emails are sent using a 3rd party hosting provider. Up until about a week ago our emails would be sent and display to a re read more
0 upvote
2 Replies
Member
March 12, 2024 13:34
Thank you for the information. Is there any possibility to add the authentication on free tier?
Solved
TBrame on February 08, 2024
I linked my emails. Ones that I sent showed up in the CRM. Ones that I received did not. One meial I sent had the wrong email address. My emails were unregistered from the system. I reregistered them, but the system will not acknowledge my emails at read more
1 upvote
5 Replies
Accepted Solution
Hall of Famer | Partner
February 09, 2024 00:19
@TBrame could you pleaes be a bit more specific? What were the exact steps you took? When you say that you cannot reestablish a connection, which e...read more
DZunic on February 05, 2024
Hi Guys, I am having issues with my email signature just showing up as source code when I paste it from the Signature generator into my Apple Mail. Any advice on what I am doing wrong? See here: <table cellpadding="0" cellspacin read more
0 upvote
1 Reply
Key Advisor | Partner
February 06, 2024 06:31
Hey @DZunic it looks like there's a few more steps than just copy and pasting the HTML to add a custom signature to apple mail. It looks like you n...read more
Solved
VLopez94 on February 01, 2024
Hello, I am testing sequences by sending them to myself and my family members. I have created 2 sequences. Both sequences are sending ONE email and then unenrolling contact saying "replied" even though the receivers have not replied, do not have a read more
0 upvote
18 Replies
Accepted Solution
Most Valuable Member | Elite Partner
February 13, 2024 14:33
Thank you for the additional info @VLopez94 and I'm sorry it took so long to block out the details. I'm not sure I'm going to have a good an...read more
Solved
richardconner on January 18, 2024
Hi, there. I signed up for the free plan early August 2023. Today I've tried to send a few emails directly (not marketing emails) and Hubspot wouldn't send. I checked the connected inbox email accounts (three were connected and working fine until th read more
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
January 18, 2024 09:09
Hi @richardconner , What exactly does the button say that ends in "... nnect" and what do you see when you hover your mouse over the i? ...read more
Solved
SRaaijmakers on January 16, 2024
So i like to see the mail conversations i have with my current contacts in the crm. So i would like to connect my email so i can sent mails from hubspot and see the reply's in hubspot. But when i enable this function hubspot will import every email read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
January 16, 2024 06:41
Hi @SRaaijmakers , This is unfortunately not possible at this stage. However, other users have requested this before: https://community.hubsp...read more
Solved
CGalvin2 on January 09, 2024
I'm attempting to send a bulk email to one of my contact lists but it doesn't show in my email recipients. I created the list over a month ago.
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
January 09, 2024 09:11
Hi @CGalvin2 , The list you created is a deal -based list, however emails can only be sent to contact-based lists. You would have to re-creat...read more
Solved
jstephens4 on January 04, 2024
I have lots of warm up emails in my inbox to increase the deliverability of my domain i just wanted to know if i could filter the inbound emails into my inbox by the body text? I know the exact 2 words that i would need to filter i just cant see read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
January 04, 2024 13:25
Hi @jstephens4 , As far as I know, this is currently not possible, unfortunately. You could request this in the HubSpot Ideas section of the c...read more
PaymentSaving on November 29, 2023
Hello, I have repeated issues with 1-1 emails not sending. Can anyone help please? The settings for the email are working correctly, I can send an email to myself without issue, including BCC. However, when recently, when I send emails to read more
0 upvote
3 Replies
Member
November 30, 2023 18:38
Sending mail outside the organisiation from Hubspot does not deliver. Sending of emails via other mail clients work well without issue. All ...read more
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