I am looking for how to modify that view most of the information that appears there is not useful to me and I would like to customize it for better effectiveness.
I’m sorry if this doesn’t go in this post but I didn’t find a customization category
Hi @FedericoUribe,
This is the “About this contact” section that also appears in contact records. You can adjust what is displayed in this section by customzing it in the record customization settings: Customize records
Once adjusted, it should not only reflect on contact records but also in the right sidebar of your conversations inbox.
Best regards!
Maybe I don’t explain myself correctly, I want to change all the cards that appear there, the part of companies, other tickets, subscriptions, payments, payment links, they do not apply to my business, I want to remove them and from the cards that remain select which fields are going to be seen, I already changed the view in the part that you tell me and they have no relationship with that particular view
As you can see, this view is already modified and in use everywhere in the CRM except in that window
I want to make it so that in the Inbox section > inbox > the window on the right is the same as this one
@FedericoUribe thank you for specifying. To my knowledge, this is currently not possible. You could request this in the HubSpot Ideas section of the community: https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas