One of my customers would like to be able to associate or at least add easily one or several companies to a deal that fit the requirements they need for that deal. For example, they might need a company that works in a certain activity type to help them with the service they have to provide for that deal. If that's the case, they would like to be able to filter easily companies from the deal that fit the required criteria and then easily access the company selected based on criteria.  So it wouldn't be an associated company as such but it would be a way to look for companies from a deal that fit all the criteria they want. They also want to associate/add several companies to one deal, which is currently not possible.    Alternatives were for example create a dropdown menu custom property that would contain all the name of companies that fit a specific requirement (identified thanks to filters applied for companies) but this is really not ideal for them.     Thanks!  ... View more

This would enable hiding some blocks on mobile devices. Very useful when working on a drag and drop template that doesn't re-organise the blocks as we'd like to! ... View more

Hello,   enhancing re-enrollment functions on activities would be a massive help! What I want to track is how many touchpoints we have with leads to qualify into another stage. In detail: how many calls and mails do we need to qualify from sql to opportunity. Cheers ... View more

Similar to the way CTA and forms work, the CSAT/NPS web survey and all feedback surveys should be available to show on external web pages. This would be tremendous for HubSpot so that Product Teams and Customer Success Teams could gauge satisfaction with certain product capabilities in-app, similar to an Appcues like tool. Especially for after new features are released, this would be helpful.   EX: we recently launched new canalytics capabilities. I want to capture how happy my customers are with the new capabilities by placing a web survey on the Analytics page our our app.    For us, it's ideal for this feedback to be captured in HubSpot as it is our primary system of record.  Please extend this functionality available in the Marketing Hub as a core part of HubSpot's offering over to the Service Hub Surveys! ... View more

Currently it's really hard to determine which customers are 'repeat customers' –  customers who have more than one closed-won deal assigned to them.   I've tried creating lists that use the below filters however, this still brings in contacts who don't meet the criteria (for example two deals and only one is closed-won). As the deal stage currently looks at 'at least one associated deal has', the list will always end up including at least two deals, however it doesn't narrow them down enough to only include contacts who have two or more closed-won deals. What we need is a way of filtering deals so that we can see contacts who must have more than one, closed-won deal.    Interested to hear people's thoughts on this!  🙂 ... View more

Many other marketing software companies such as High Level allow an automated campaign for meeting reminders to be sent via text as well as email. ... View more

Adding emoji and gift in chat and gif is easy and handy.  😊 Thanks ... View more

When you send an email from a Company, Contact, Deal or Ticket record, you have the option to create a follow up task. It would be great if this functionality could also be available when sending an email from within the Inbox. ... View more

We have a current need to be able to use a calculation property to calculate a future date based on another Deal date property (used with our PandaDoc integration with Hubspot for legal documents).     Currently there is no way to accomplish this so we are having to manual calculate dates for our documents. ... View more