It's an unusually missing feature, but the report builder is only able to show totals on summarized reports, but not on unsummarized. This means for many Deal or Company based reports in which you need to show the individual records, and so need to use an unsummarized report, you can't also have a total field at the bottom. This is particularly useful when Deal values are involved! I've tried a few variations and it's just not possible, and after speaking to support they guessed it was an unintentional UI issue to be looked at, and raised it internally. This was for a particular client use case, but I can imagine most teams could benefit from being able to add totals to their unsummarized table-based reports! Please add the ability to have totals on unsummarized reports in the reporting dashboard. ... View more

I can no longer re-order tasks within queues which was very useful. I contacted support and was told this feature has been removed to make way for other functionality within tasks, but would be useful if it could be added back in some way. ... View more

I have an email that I send on a semi-regular basis to different lists, both prospects and current customers. In order to evaluate the engagments on each send, I have to clone the email and add the new list of contacts as the recipients.    Hubspot has the "Send to More" feature that allows users to send an existing email (already sent) to a new list of contacts, or individuals.    I would like to have the ability to analyze engagement metrics by recipient list, or possibly send date, so I can utilize an existing email rather than continuously clone emails for additional sends. I feel most of the functionality exists, but the missing piece is the additional scoping in of send list, or send date.  ... View more

The creation of roles is currently too rigid. As an example, I would like to allow users to edit chat flows without allowing them full access to account/user management as is currently required. ... View more

Currently, when creating multiple inboxes, they appear as they are created with no functionality to sort alphabetically or no functionality to reorder them within the Inbox settings   ... View more

A couple of suggestions here for the forum based on working with customers. 1. Quotes link should have privacy options before sending out. e.g. either anyone can view or only emailed contacts can view. Similarily password-protected for additional security. 2. Documents (Proposals * Agreements (NDA) should have the option to eSign online. ... View more

I would love it if others couldn't get in the emails and landing pages I'm currently editing. I too have been guilty on multiple occasions of getting in to edit something and a teammate is working on.   It can be frustrating when your changes stop saving. I'm grateful that at I at least get the warning. But if they got a warning first, indicating that someone is currently editing the email or landing page, it could prevent some of those hassles.   That way instead of me having to ask them to get out, they can ask me if I'm currently working on it. It would be a less frustrating interaction. ... View more

On behalf of the customer.    Currently, we are only able to customize "active" or "inactive subscription status on an account level but it will be great if we can selectively show contacts subscription type based on their list membership. One example is that different departments have owned contacts but they do not want their contacts to select subscription types of other departments.  ... View more

We use HS marketing and HS services, we are starting to get a lot of projects. Currently there is nothing in place to organize projects.  Would be great to create folders for projects so different teams can access their projects faster.  Or it least separate HS marketing from HS services.  ... View more