Please add the ability to include at least facebook and linkedin in the monitoring stream.   Now, i can only enter twitter and a list of contacts. Why ignore Facebook and Linkedin?   Many many thanks ... View more

These are the use cases when a meetings link shouldn't be an offline source: When using the link on a website page, landing page, social or anywhere on the Internet. Eg: a directory website page When embedding the calendar on a webpage. It is literally a form replacement. So, ideally, we should be able to do one of these: To declare a meetings link as an online or offline source when creating it or editing. To —at least— count embedded forms as online sources. Thanks. ... View more

The plain text template helps, but it still looks like an HTML email, because it has a box around the text. I need an email to look like my sales guy just fired it off. Your own data suggests that plain text gets better results than HTML, so I cannot combat his need for plain text only.     This question has been asked before, but seems to have disappeared.   ... View more

Allow actions to be automated based on when users complete a HubSpot sales sequence ie: Mark a contact property or add them to a list   For example if a contact goes through a sequence and does not convert they should be able to automatically be enrolled in an MQL lead nurturing email or to a list "Completed Sequence No Action" things like that. ... View more

Right now, the default lead notification email that gets sent when a lead submits a form pulls in: Form Name, Page Title, and the submitted info on that form's fields.   Unfortunately, Page Title isn't very useful in this scenario. Because Page Title appears in the browser tab for a visitor, it needs to be something public-facing-friendly. You wouldn't want to put "AdWords LP Version X" in for the Page Title; you'd instead put that as the internal (what HubSpot calls) Page Name.   In summary, it would be much more useful (and save time) for lead notifications to show the internal Page Name, so that you can easily identify what pages (old or new) are driving conversions right from your inbox. Now, you have to go fishing in the contact timeline to know what specific page or version of a page a lead converted on. ... View more

Hi! It would be great for drop-down options to be randomized so there isn't an order bias in options for people just choosing the top or bottom options. Little thing, but would be great! ... View more

Hi all,   Imagine this: a potential customer stops by your site, wants to ask for details about your product, and clicks on the site chat icon. The potential customer expects a live person to be ready to chat and give him/her useful information.   ........But to his/her dismay, the "live" representative hasn't seen the chat message.........And so, the potential customer waits and waits, until he/she finally decides to leave. That's a wasted opportunity, and could be solved easily by having an automated reply that lets the potential customer know that a customer representative will be there shortly--something like this:   Automated first message (currently available through Hubspot): "Hi, my name is John. Hhow may I help you?" Customer: "Hi John, I would like to find out more about..." Automated second message (currently NOT available): "Hi Customer's Name, it's a pleasure talking to you. Could I have your email and phone number in case we disconnect?"   This way, the potential customer 1) provides relevant contact information, 2) spends some time typing, allowing the customer representative to have some time to see the message, and 3) feels assured that someone is there chatting.   Often times, potential customers leave because the "live" customer representative has not responded quickly enough. On the representative's side, this may be due to a lack of personel, high demand for chatting, or being distracted by another task at hand, since most small companies will not have dedicated staff doing chats 24/7.        I recently spoke to a Hubspot customer service representative, and I was informed that Hubspot currently does not have this option. Yet, on other websites, chat systems implementing Artificial Intelligence do exist! Take, for example, Converse.AI.    If Hubspot could implement a hybrid AI-system for live chatting--only an automated first and second message, followed by a live representative--that would be beneficial to many businsesses.  ... View more

Currently you can't filter based on views on Marketing side of Hubspot. List memberships you can, but it would be an improvement if the navigation was more uniform.    To add to that, get rid of 'Sales' and 'Marketing' as separate areas and just have on navigation bar.    Something like this: Dashboard, Content*, Social*, Contacts*, Companies, Deals, Tasks, Sales Tools*, Reports*, Productivity*.   *All the menu options under it.      Regards, Erno ... View more

I think it can be very helpful to have an option to view company's properties in the contacts table. Currently, I can only add the contact's properties in the contacts table.   My goal from a business perspective is to be able to sort the contacts by the company size (amount of employees) / total revenue to be able to find the contacts that can be the most valuable as customers. Thank you! ... View more