We are collaborating on emails in a distributed team and it happens now and then that two team members accidentaly open the draft simultaniously without noticing and then one of them is not able to save their progress.    Is it possible to add a feature, e.g. a pop-up that warns the user that the draft is already in progress and to come back later?    It is common sense to inform the team when opening a draft but humans make mistakes :) This warning already exists when working in HS web pages so there probably is a use case worth considering. ... View more

I'd like to have the option of creating dependent fields in Support Forms. This is a "must have" if the support form will bring any value to us. I really hope this function becomes available sooner rather than later :)   It would also be beneficial with more than to levels of dependencies. ... View more

Today there is only one support form available in Service hub. We need the possibility to add more than the default support form currently available. This is a "must have" for us as we cannot cover all aspects of our businness in one support form.    Any ideas on when multiple forms will be available? ... View more

The maximum limit of 100MB per file is not nearly large enough if we are to include file uploads as part of our support form.   Our visitors will often need to include files many times larger than that if the Support File Upload will be of any value.   We would happily pay extra for a functionality that allowed us to recieve files of 100GB+ as it would be of great value.   Any suggestions on how we can sove this? ... View more

Let's assume that HubSpot allowed us to have subscription subcategories with checkboxes instead of having x number of main subscription types.   Subscription Subcategories   Then our contacts would be able to choose a unique combination of subscription preferences, for example (as shown above on the right), contact A could choose to receive financial tips, lifestyle news, news about specific developments and housetypes.  If we were then able to send that information to an email template like the basic template with features, and say "add to the template the latest article/page for each of these subscription types", we could automatically create a new custom and unique newsletter for every contact.     This would: 1. Create value for each contact as they'd receive a bespoke newsletter based on their preferences 2. Save us time from having to create 10 different newsletters for each, by automatically adding the latest information to a predetermined template. 3. Help us not spam the contacts that want to receive a variety of news from our clients by sending them ONE email instead of TEN (one email to rule them all)! Hope this is clear enough. If not, I'd be happy to clarify this further. PS: This is my first post here! Yay! Maria Chris. Fifth Ring   ... View more

Since we're a SaaS company working with both monthly and annual offerings when creating a new quote what we'd like to do is show the monthly prices in the products section of the quote but since the term involved is for 12 months we'd like to show the total cost in the bottom line.   For this purpose in the products section the unit prices are input as monthly recurring and the term length is set to 1 year.   This way we have the possibility to toggle between monthly and annual total in the products section of the deal but the same feature isn't illustrated as such for quotes. The total only updates based on the period for which the product duration/term had been set. This can cause confusion for our customers. Currently one workaround is setting the product terms as annual, but that makes our prices less transparent.   Would be nice if the same visual representations which are already present in the Products section of HS are available in Quotes as well. ... View more

As much as I love HubSpot, I think that the current email editor leaves a lot to be desired.   Creating beautiful emails that actually work in all different email inboxes (from Gmail, Outlook and many others) is a huge pain if you don't have a developer.   If possible, the Beefree editor would be a great addition to HubSpot:   https://beefree.io/bee-plugin/ ... View more

It would speed up engagement if you could set up a sequence with video content rather than just text. ... View more

The ability to build a workflow that can use the Google Calendar or Outlook Calendar integration and if a user is out of office based on their calendar, create a workflow for any given feature in Hubspot.   Example 1: A client or prospect emails one of our team members, the ability to create an action for other team members to ensure nothing slips through the cracks. Example 2: A response to a Support Ticket comes in while the owner of the ticket is out, to create a workflow for this action that allows us to build a check and balance and again ensure that the customer is getting a timely response. ... View more