Summary Please add support for filter logic on dashboards that allows a property to be “one of these values OR is unknown/empty,” consistent with what’s possible in report and list filters. Right now, dashboard-level filters only let us choose a single operator per property (for example, is any of or is unknown), and they’re combined with report filters using AND logic. There’s no way at the dashboard level to express: Property is any of [Value A, Value B, Value C] OR Property is unknown Why this matters This limitation forces us to choose between: Excluding empty values entirely (by using is any of), or Including only empty values (by using is unknown), or Building extra report variants with custom OR logic and avoiding dashboard filters for that property altogether. In reports and lists, we can build this logic using advanced filters and OR groups (for example, one group for “Property is any of [X, Y, Z]” and another group for “Property is unknown”). We’d like dashboards to behave the same way so: Filters are consistent across lists, reports, and dashboards. We don’t have to maintain multiple copies of the same report just to work around dashboard filter limitations. Non-technical users can safely use dashboard filters without accidentally changing the underlying logic of what’s included. Concrete use cases Some examples where we need “Value OR empty” on dashboards: Show deals where a custom segmentation/region field is one of our focus regions, plus deals where that field hasn’t been filled in yet. Show contacts where a custom lifecycle/fit field is one of certain tiers, plus contacts where the field is still blank (treated as “unclassified” but still in scope). Show tickets where a classification field is in a selected subset, or has not yet been classified (blank) so we can monitor items still needing triage. Requested behavior Ideally, dashboard filters would allow one or more of the following: An option on value-based operators like is any of / is none of to “include records where this property is unknown/empty.” The ability to create multiple filter groups with AND/OR logic at the dashboard level (mirroring the advanced filter builder in reports), so we can explicitly define: group 1 = “Property is any of [X, Y, Z]”, group 2 = “Property is unknown”, joined with OR. Quick filters that respect and expose this same logic in a user-friendly way. Impact This change would: Make filter behavior consistent across lists, reports, and dashboards. Reduce report duplication and maintenance overhead. Help ensure that users looking at the “same” filter logic in different places actually see the same data. Thank you for considering this—having consistent “OR is unknown/empty” logic at the dashboard level would make reporting more reliable and much easier to manage across the whole portal.
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