Currently no notifications are sent out to users when an error occurs in the sequences tool. If a user sends out several emails using the sequences tool, they will then have to manually check what errors occur and this can led to missed sales opportunties.    It'd be great if a feature was created when an email notification or a report was available within HubSpot to record when sequence errors occur ... View more

We need to add more deal card properties in our Hubspot deal boards (up to six rows). Currently, we can choose only two properties, which is not as convenient for us. Now it looks like this:  What we want to achieve is something like this (filters used just for examples): As I can see, the feature to edit deal card view has been added recently, which is excellent news, but what we need is to extend it a bit, alleviate the limit, which only prevents us from using the full power of this feature. ... View more

It would be great of we could bulk publish our marketing emails (similar to a feature Marketo has). This would definately save us a lot of time.    - Published on behlaf of customer  ... View more

I need to create a deal-based workflow to send emails to specific contacts associated with a deal. Rather than just all associated contacts, I need to send it to only the associated contacts that have a certain value in a certain contact property.   To illustrate, we have a SaaS app in which users can have different roles/permissions, including a checkbox for "Send admin emails." We import this into HubSpot as a contact property for User Role, with "send admin emails" as one of the values. We want to use HubSpot to send some of those admin emails only to the contacts who have the value "send admin emails" in their User Role property.   "Why can't you just use a contact-based workflow?" you ask. Great question! Because, within the emails, we need to include deal properties (particularly deal name), because the admin emails in question are deal-specific. ... View more

When you have set a custom font and you expand the compose window the font settings are changed resulting in the message having different fonts in it, which makes the message look unprofessional. This is a bug and should be fixed.   ... View more

We have a SaaS app that integrates with another site in order to function. That integration needs refreshing periodically, so we need to send a reminder to our contacts to refresh it when it expires.   Many of our contacts have multiple deals (which map to "stores" in our SaaS app), sometimes 200+, and those deals will need refreshing potentially at different times. I'd like to set up a contact-based workflow to send email reminders to refresh the integration. But I need to include the name of the specific deal or deals that need to be refreshed at this time within that email.   To do that, I think I would need a personalization token that 1) pulls in the name(s) of associated deal(s), which is not currently possible (i.e. you cannot use deal properties unless you are going to use the email on a deal based workflow), and 2) doesn't pull in the names of ALL associated deals, but rather only the deals that have a certain property (basically the property that we use to mean "needs its integration refreshed").   The final email I want to send would look something like this:   Hi Customer,   Your connection to [integration site] for the store(s) [deal(s)] below has expired or been removed: [list of deal or deals that need refreshing] To continue using [our app], please log in and click [blah blah steps to refresh].   If we had this feature, it would also solve my other problem listed here because it would allow me to just make a contact-based workflow instead of a deal-based one. ... View more

Currently, when logging emails into HubSpot it automatically pulls through all the attachments on the email. This setting can only be turned on or off. It would be great if, like the recent update with logging you're able to choose the deal to log the email too, we could also choose which attachments get logged at the same time.  ... View more

Good morning.   When a new employee is added to our HubSpot account their chat status is automatically set to "available."     There are varying departments in our company and I am not always aware of when a new employee is added or not.    However, when they are added, HubSpot defaults their chat status to "available."     Without being awar e of this, I was not able to change them to unavailable. Therefore customers were trying to chat with us during non-business hours and they were not getting a reply. This caused them to become very frustrated.    It would be very beneficial if the status was automatically set to "unavailable" so this accident wouldn't happen.   Thank you for your consideration.     ... View more

Hi there,  It would be totally helpful if I could filter / group e-mails in HubSpot by set language or any other property in the settings section. This would allow for e.g. filtering all (automation) e-mails of a specific language and then modifying them in one go. ... View more