Posting this on behalf of my customer! As my customer and I were discussing, we were thinking that it would be helpful to have some kind of workflow pause action. Similar to delay action which holds the objects at the delay step until set time, it'd be awesome if there is a pause trigger that would hold the object to the pause stage until the condition you set is met. With this functionality, you can set a pause trigger: Pause object to this stage until XYZ condition is met.   For example, you can set a pause trigger - Pause contact until contact opened (marketing email name). With this action, any contacts who meet this criteria will just go through the next steps of the workflow, and contacts who do not meet the criteria will stay in that stage until the condition is met. This would be very helpful for the customers who want to use workflows to send email drip campaigns with ultimate goal to have contacts take actions in a marketing email (clicking a CTA, filling out a hyperlinked form, and etc).  ... View more

Pricing or Quote templates would be excellent for reducing time and potential errors in creating quotes.   How this would work When adding a quote: Have the option to select from a Quote template Quote text fields are populated from the template All products including template pricing, descriptions, units, discounts, tax, etc are added to the Deal and quote     ... View more

We have set up integration of Hubspot CRM with Gmail.   If one of my colleagues emails a contact, this email is automatically associated with the last X open deals where this contact is connected to.   For us this does not make sense at all. Let me give an example:   Company ABC has 10 deals running with us. 5 of those 10 deals are associated with contact Jeff.   If one of my colleagues now sends an email to Jeff about a warranty issue totally unrelated to any of these 10 or 5 deals Hubspot automatically associates this email with the last X open deals associated with Jeff.   I don't even see when this automatic association would make sense?    So I vote for have an option to disable this automatic deal association asap.    At this moment our CRM is a total mess because of this and that is the opposite of what I wanted to achieve with this CRM. ... View more

Any email sent to a Contact is automatically related to every ticket for that Contact... What if that Contact has more than 1 Ticket open? What if the email isn't even sent from the Ticket, and was sent from Sales for something totally unrelated? The emails linked to Tickets should exclusively be emails which were sent from that Ticket, and no other emails sent to that Contact should automatically link to that ticket.  ... View more

The Hubspot CRM inbox is very effective in tracking mails and as well replying to then. It becomes difficult when the mails have to be filtered for a particular person, I think the ability to create custom filters or tabs for the crm inbox should be availabe so that the mails can be filtered by the TO composition of a mail.    ... View more

We have different departments using different email addresses, and from time to time, emails find themselves in the wrong mailbox, but we're unable to simply move them to the correct mailbox, instead, we have to contact someone from the 'other' team to let them know there is something in another mailbox needing their attention - quite a basic need I thought as was possible with all previous systems we used. And I'm sure it can't just be our business in need of this feature?? We'd love to see that come soon! ... View more

I was trying to build a contact list using the sequence status property. For instance, I wanted to build a list for all my contacts that didn't' answer to one of my sequences. I would've set the status property at "sequence ended, no response" and use the property as a criterion needed to be added to the list.    I wasn't able to do so because: " there is no way to report on the sequence status using lists, meaning you cannot use the sequence status as a criterium for lists" <== Answer form support.    It would be a powerful feature to have for reporting and enrollment in new sequences. ... View more

It would be really cool to be able to use GitHub to push changes to modules and other coded files inside of the DM. There are many agencies that use GitHub for web development outside of the HS Platofrm so being able to have a consistent development process would be beneficial for many.   Ideally with this, each portal would be able to connect to one GitHub Repo where the Design Manager would be synced (unless there would be a way to dedicated it to just one folder in the DM though that may be hard). ... View more

Hi everyone,   Our company uses multiple pipelines that base on our departments. For example, our AE department always uses the pipeline name "2019 - AE", My department is CS that we use the pipeline name "2019 - CS". But we have very different operating mode, So we need different properties to display, like "about this deal". There is the same properties display in any deal of pipeline. Maybe the CS department doesn't need the property "Closed lost reason" but AE needs the property.  Or CS department needs the property name "Contract Type" but AE doesn't need it.   I suggest "about this deal"should be displayed in the different pipeline and can show the customize properties. Just like the pic that is the "Edit colums" we can customize that. ... View more