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There is a current limitation of 5 Active Lists for Free Marketing and 25 Dynaimc Lists for Marketing Starter.
Please make the number of lists = the highest level of licencing in ANY Hub, i.e. if you have Sales Enterprise you should get up to 1,500 Active Lists.
Lists are a core component of HubSpot - it is potentially impossible to configure an Enterprise Sales or Service Implementation without them, i.e. as at an Enterprise Level you need to use lists to support Filter creation and Workflow Enrollments and Re-enrollments.
For many of our clients who are just using Sales and/or Service Hub - the cost of even Marketing Starter is not insignificant as you also currently have to pay for every 1K contacts even when you are not marketing to them.
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It happens frequenly enough for us where we have two different deals for a single deal. Either because we're working through a partner or a deal has gone stale enough where it makes sense to create a new deal for them (from a commission perspect for our SDRs). It would be really helpful to be able to merge deals. Additionally, there could be a drop down form when merging deals to indicate which parts of the deals you want to keep when there is overlap.
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Since HubSpot is able to detect the used Web Technology of a website, it would be great if you could support detecting the Content Management System "TYPO3". This CMS is used very often in Germany, Switzerland, Austria and many other countries. The web service https://builtwith.com already detects TYPO3-Systems. Thank you very much.
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We have 3 different email addresses connected as channels to a single inbox. For our purposes it would be ideal if we were able to set that each of our users can choose an email address to respond from - or at least to set one for any responses in that inbox. The way it appears to work now is that whatever email you add as a channel last, this is the one that's used as a default. Would be nice to have some sort of control over this. Please and thanks!
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Currently, chatboxes are filtered by very "simple" filters. The person assigned to the chat, the type of chat, the archives.These are good filters, but it's a bit basic. It should be possible to tag a discussion on a notion of theme in order to be able to analyze later the impact of each theme. Example: I'd like to see how many questions were asked about the concept of CMS , or the Marketing Hub ? At the moment, it's impossible to do that... And it is clearly blocking for the analysis of interactions...
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Let's face it, navigating the CTA page to find how specific CTAs are performing on specific articles is cumbersome. How about just adding a CTA performance tab to the content details page? This is much more intuitive and gives marketers quick insights into CTA performance.
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I would like to see an option for relative date filtering for API endpoints. Specifically, I'm want to see this implemented on the Email Events API. For instance, each time I make a call to the API I want to be able to pull the last 7 days of events. But I don't want to have to change the startTimestamp each time I make the call. Of course, I think this would be useful across any of the API endpoints.
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Now that pop up forms can be used for more than just lead caputre, it would be beneficial to be able to adjust the trigger time to less than the required 7 seconds. We can now use these pop ups for notices, or to suggest more content, and in these cases, having the pop up available immediately would be ideal.
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I wish we had the option to auto-associate objects with each other. For example, let's say a contact has several deals and one ticket. Can we have the option to auto-associate all the contact's deals with their ticket? This would significantly help eliminate manual steps in reporting and data, and improve organization.
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Currently when a subscriber clicks a link in a marketing email to manage their email preferences/subscriptions, they are presented with all subscription types checked by default. The subscription types should not be all checked by default, when a contact has not opted-in to them all. This is a very poor and confusing user experience because even though, for example, the contact filled out a form to only opt-in to one type of subscription, visually it looks like they're subscribed to multiple/all. Because of this, they may just decide to opt-out of ALL emails, whereas they might not if it accurately showed what they had opted-in to. Please change how this functionality works. I have not seen other platforms behave this way, and it really makes no sense from a subscriber's perspective.
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