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Enable the Customer Agent AI to Analyze Email Attachments
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2
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558
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September 17, 2026
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The "Was this helpful?" prompt is buried below the signature in customer agent email responses
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0
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11
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September 17, 2026
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Reporting on HubSpot Credits usage
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0
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15
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September 14, 2026
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Animated GIF support for Customer Agent Avatar
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0
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13
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September 8, 2026
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Customer Agent Opening Hours
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1
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375
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August 24, 2026
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Manage AI features by user (personal user settings)
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0
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22
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August 10, 2026
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Native AI Customer Agent Deployment for Form Submissions
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11
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1717
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August 6, 2026
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Customer Agent and Chatflow Legal Disclaimers
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0
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23
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July 31, 2026
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CSAT Survey Agent vs Helpdesk
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0
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18
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July 31, 2026
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Customer Agent Language Control
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1
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266
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July 27, 2026
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Prospecting Agent - Enrolment from Segment
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0
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19
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July 15, 2026
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Ability to restrict/route Customer Agent knowledge sources by Pipeline or Property
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1
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114
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July 13, 2026
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Customer Agent Handoff based on skills
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1
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92
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July 9, 2026
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Smart property - expand activities to include page views, ad activity, and form submissions
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0
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27
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July 9, 2026
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Add "go to action" in agent in Breeze studio workflows
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0
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19
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June 22, 2026
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AI Context - Ability to direct AI for Exclusions
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0
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33
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June 15, 2026
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Increase visibility in AI credit consumption
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0
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60
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June 2, 2026
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Unlimited amount of characters for customer agent custom guidelines
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1
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240
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June 1, 2026
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Improving Filtering and Pinning Functionality in Help Desk
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4
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1150
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June 1, 2026
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Share options for Breeze AI Agent Prompt Management
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1
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193
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May 29, 2026
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Files in Vaults with extensions that support native Google file formats ( like .gdoc)
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3
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245
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May 28, 2026
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Change default to email tab after a previous chat is converted to an email ticket
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0
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62
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May 27, 2026
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AI Customer Agent Hours
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1
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244
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May 26, 2026
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Allow customization of Customer Agent verification email (From address + content)
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0
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88
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May 26, 2026
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Allow customization of Customer Agent follow-up feedback question
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1
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163
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May 13, 2026
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Create guardrails for Customer Agent on email channels
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1
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1630
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May 13, 2026
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Disable “Did I Answer Your Question?” Pop-up in AI Chat
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8
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764
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May 9, 2026
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Default Prospecting Agent profile with reusable rules and guardrails
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0
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264
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May 4, 2026
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AI Chat Agent Should Use Page Context (Product or url Page Content) to Answer Customer Question
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1
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392
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April 16, 2026
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Customer Agent - WhatsApp Images
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1
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242
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April 10, 2026
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