Expand options for chatflow reporting

Status: Idea Submitted

Hi,

It would be great to expand options for chatflow reporting. Especially since:

(1) In the default reporting, you cannot change the order of the actions you want to display in the report.

(2) There is no way to see a contact was created from a Chatflow / chatbot, only when combining it with a ticket.

(3) There is no possibility to make custom reports on chatflows.

Chatflows are great for implementing soft conversions easily, but If I cannot see the impact they have on my customer journey and conversion rates,