HubSpot Academy Support

Search HubSpot Academy Support for solutions or ask a question

MBorling on February 03, 2023

Instructions for create an active list practical excercise

I started the Marketing Software certification awhile ago and want to complete it. It's no longer showing the instructions for "Create an active list" practical excercise. Where can I find this information?

Reply Agency Partner Email Marketing

0 upvote

0 Reply

MBorling on February 03, 2023

Can't Save Buyer Persona

Hello! I signed up for a free trial to get my Marketing Software cert but I can't save my buyer persona when I attempt to do the first excercise. I have filled out all of the fields but the save button is greyed out.

Reply Sales Software

0 upvote

0 Reply

SSimmons6 on February 03, 2023

Certification transfer

Hello, Need to move some certificates from a previous email address to a new email address. Do not have access to the previous account or email address. Can Support help? Thanks!

Reply Inbound Certification

0 upvote

0 Reply

PMR on February 02, 2023

certificate renewal

Hi! I received an email saying that my Inbound marketing certification will expire in a few days, that to renew it I just have to go to the Learning Center, complete a new practical exercise and retake the exam. go to the Learning Center, complete a read more

0 upvote

2 Replies

PMR

Member

February 04, 2023 02:13

I wanted to know if as the email says in order to renew the course you have to do a practical exercise and the exam, it doesn't say anything about do...read more

Ldavis15 on February 01, 2023

Buyer Persona Practical exercise

I submitted the practical exercise for creating a buyer persona, but it has not been graded. Every else I've taken is complete. I've passed the marketing software exam, but I can't receive my certification until someone grades my buyer persona exerc read more

Reply Content Marketing

0 upvote

1 Reply

APernell

HubSpot Moderator

February 02, 2023 13:57

Hello @Ldavis15 , Thank you for reaching out to the academy community page! I'm happy to help out with this. Just as a heads up, it usually t...read more

CMcCluskey-Hu on January 31, 2023

Completing the workbook

Hi I doing the Content Marketing Workbook and i am just wondering how to write my businesses why if im am a freelancer. can anyone help me?

0 upvote

0 Reply

DIvanuska on January 26, 2023

Webinars/Training

Is there a place I can go to get more training on HubSpot? I was looking for basic to intermediary training on how to use HubSpot. I was hoping to find something that was more interactive instead of just watching videos. Any ideas/help would be a read more

1 upvote

1 Reply

jolle

Key Advisor | Platinum Partner

January 26, 2023 18:15

Hey @DIvanuska , thanks for reaching out! Have you checked out HubSpot Academy ? That is going to be your best resource for basic to intermed...read more

KHS on January 25, 2023

Unable to download certificate

Hi, I passed the course exam, however my certificate is just stuck on a loading screen. I have tried accessing it via Incognito mode, another device and clearing my cache and cookies, however none of them did anything. I can navigate the course s read more

Reply Inbound Certification

0 upvote

1 Reply

APernell

HubSpot Moderator

January 30, 2023 09:04

Hello @KHS Thank you for reaching out to the academy community page! I'm happy to help out with this. Are you still having this issue or wer...read more

Solved

LKR on January 18, 2023

Wrong dates showing on Certificate

Hi, I just re-took the Frictionless Sales exam and the new certificate is showing the dates from the previous / expired certificate. Please advise, cheers.

0 upvote

2 Replies

Accepted Solution

APernell

HubSpot Moderator

January 18, 2023 16:10

Hello @LKR , Thank you for reaching out to the academy community page! I'm happy to help out with this. I just regenerated your certification...read more

MBeck3 on January 17, 2023

Dead link in course materials

Hello, I am going through the digital marketing course. On the "creating a high-performance email" lesson, the link to "Examples: Wilson Nurturing Email Pack" is dead. Is there another place to access this information?

0 upvote

1 Reply

APernell

HubSpot Moderator

January 18, 2023 16:08

Hello @MBeck3 , Thank you for reaching out to the academy community page! I'm happy to help out with this. I will update my team about this i...read more

AQuintanilla on January 13, 2023

All answers are incorrect???

Hi, Within the content marketing course, in the module "how to create a succesful video marketing strategy, the question number 1 of the quiz do not recognize any of the answers as correct. Pls help!

Reply Content Marketing

0 upvote

1 Reply

APernell

HubSpot Moderator

January 17, 2023 14:11

Hello @AQuintanilla , Thank you for reaching out to the academy community page! I'm happy to help out with this. The answer is includes a cal...read more

Tringa on January 11, 2023

Missing Certificate

Hi My Marketing Software certificate (passed in Dec 2022) is no longer showing on my account. I have changed the email address on my account so this may be the issue. Can you please help?

Reply Inbound Certification

0 upvote

4 Replies

APernell

HubSpot Moderator

January 13, 2023 14:57

@Tringa Thank you, I just transferred the certificate to your new email.