HubSpot Academy Support

Filter by
  • All labels
  • Agency Partner
  • Announcement
  • Content Marketing
  • Contextual Marketing
  • Email Marketing
  • Growth Driven Design
  • HubSpot Design
  • Inbound Certification
  • Inbound Sales
  • Sales Software
Sort by
Most Recent
  • Most Recent
  • Most Upvoted
State
All
  • All
  • Solved
  • No Replies Yet
AFerro on May 25, 2022
Hi there, I've completed the Hubspot Marketing Software course and passed the test, but the following exercise has yet to be graded and is preventing me from receiving certification. Could you please help me? Course: HubSpot Marketing Softwa read more
0 upvote
0 Reply
MGaMaz on May 25, 2022
Please can someone regenerate my certificate
0 upvote
0 Reply
MGaMaz on May 25, 2022
Can someone PLEASE regenerate my certificate with the correct name on it
0 upvote
0 Reply
jesutoyosilorun on May 24, 2022
Hi Hubspot, I have since finished all my classes and exercises for the Digital Marketing Certification Course. At the point of Taking the Exam for the course, I got to a page (copy attached) that said I did not make the grade required to pass W read more
0 upvote
0 Reply
SHolmes7 on May 21, 2022
Hello, As of yesterday I had most of the digital marketing lessons complete, i got a certificate in inbound marketing, and I just needed to take the exam to get my certificate for content marketing. Now when I go in today it's as if I did n read more
0 upvote
1 Reply
HubSpot Moderator
May 23, 2022 05:07
Hi @SHolmes7 , Thank you for reaching out to us! Can you please let me know if you are still seeing this same behavior in an incognito...read more
MLawson5 on May 20, 2022
Please may you kindly transfer my certificate from work email to personal email I have left the business and need one of my certificates transferred Thank you
1 upvote
1 Reply
HubSpot Moderator
May 23, 2022 04:02
Hi @MLawson5 , Thank you for reaching out! I have gone ahead and transferred your certificates for you! Best, @JenWeiss
DariaD on May 19, 2022
Quizes show incorrect answers for any option i choose. Every Quiz.
0 upvote
3 Replies
HubSpot Moderator
May 24, 2022 03:42
Hi @DariaD , Thank you for letting me know. Can you please send me a direct message with the link to this part of the quiz. I will be able to...read more
Everett7 on May 19, 2022
Hey! I was trying to complete the persona exercise in the marketing training. It would not allow me to make any edits and said to reach out. If you could offer any assistance that would be great.
0 upvote
1 Reply
HubSpot Moderator
May 23, 2022 03:55
Hi @Everett7 , Thank you so much for reaching out to us! Can you please send over a screenshot of what you are seeing on your end? ...read more
web-apprentice on May 16, 2022
I currently hold six certificates. When I pull up one page with completed certificates, to "view certificate," five certificates have the HubSpot logo above the title of the certificate. My latest certificate "Inbound Marketing Certified" does not h read more
0 upvote
4 Replies
HubSpot Moderator
May 24, 2022 14:09
Hello @web-apprentice , It is intentional but no real reason as to why. You might need to download the new certification from HubSpot ...read more
marty_mac on May 16, 2022
Hi I am more than halfway through my certification and I just started my new job today which has Hubspot. In my class, I wasn't able to complete the practical exercise (create blog post) because I was using my free personal account. I don't want to read more
0 upvote
3 Replies
HubSpot Moderator
May 17, 2022 14:15
@marty_mac Thank you so much. I just made the change. Can you check your account to make sure it moved over? Always, Anissa
Solved
GMastroianni on May 16, 2022
Dear Hubspot Team, I took some certifications on Hubspot academy using my previous company email which has now been deleted. I would like to transfer the certifications to the personal email account. I have the certificates' link in case and pdf read more
0 upvote
4 Replies
Accepted Solution
Member
May 18, 2022 02:54
@APernell Thank you so much for your help!
NDean on May 13, 2022
I followed the instructions posted on https://knowledge.hubspot.com/account/profile-and-preferences ) but my certificate still reflects my first name in lower case and my last name as n/a. I need it to have my full name, as in my profile. How can I read more
0 upvote
15 Replies
HubSpot Moderator
May 24, 2022 14:15
Hello @NDean , Thank you for the HAR file. We are taking a look now and will message you when we get an update.
cancel
Showing results for 
Search instead for 
Did you mean: 

Looking to start a conversation or ask a question?

Create a post

Sign up for the Community Newsletter

Receive Community updates and events in your inbox every Monday morning.