Please allow us to add products/line items to tickets!!! There’s so many uses for tickets beyond just customer service. My company is using it as a mail-out/inventory management system, and if we could attach products, it would work like a pick-list for the person fulfilling that ticket request.
Status: Idea Submitted
Yes! please! we use this as an order tracking after the deal and there is no way to pull line items from the deal it is associated with.
I totally agree! Would be super helpful in keeping track of how much is sent out. We use this for sample requests.
Any updates on this?