Hi,
We are creating Jira tickets automatically for a specific stage where L2 service support is required.
The users from L2 have no access to Hubspot, and they work only in Jira, in order to be able to communicate between teams we need the Jira ticket in Hubspot to have the syncing notes setting turned on.
Is there a way to set up this synchronization automatically, or by default?
Thanks in advance
Hi @_MMDL,
I hope you are having a great day! Thank you for your question 
I understand that you would like to have the option to sync notes from HubSpot to Jira for better team synchronization. However, currently, only the manual option shown in the screenshot is available.
I know that having this synchronization automatically, or by default is valuable to you. I’ve noticed a similar idea already present in our Ideas Forum: Automatically sync notes and comments on HS ticket and Jira-associated ticket To contribute, upvote the existing idea and share more details about your specific use case in the comments.
Best regards,
Diana
Diana, thanks for your answer, it’s a shame.
Based on my experience it means this will never happen. Any available workaround?
Hi @_MMDL,
I sincerely apologize for any inconvenience this may cause you. Unfortunately, at present, we do not have any other viable alternatives beyond the manual option I previously mentioned.
Best regards,
Diana
@_MMDL Hello! We have been working on HubSpot Jira Integration: Two-Way Sync | IssueLinker for this exact use case, would love for you to try it out.
We’re focusing on a bidirectional solution for HubSpot <> Jira, syncing data both ways and allowing for cross-posting comments/notes in both directions to be able to communicate with one another.
We’re currently being reviewed to have our HubSpot listing on the marketplace, but are available to use without the marketplace now at HubSpot Jira Integration: Two-Way Sync | IssueLinker
Most of our work is based on customer feedback, so would love to see what you think, thank you!
Hi @MMcGarvey and Happy Tuesday!
Thanks for sharing this integration with the HubSpot Community! Great also to hear that your app might be soon listed on the HubSpot Marketplace!
Just wanted to update this topic with the latest updates. Hi @_MMDL, if you want the notes to sync automatically from HubSpot to Jira, the best current option is to evaluate switching that setup to Jira (Data Sync) for:
Here is the article for more information: Connect HubSpot and Jira (Data Sync)
I hope this helps!
Have a wonderful day! 
Bérangère
