Hi, I don’t know if this is the correct category, I was told to post here to try and get my issue resolved.
I am encountering the issue where a users email address has been blocked by HubSpot because of an initial bounce-back
It says to get in touch with Support, when trying to I have been told its not possible without upgrading the account and I would have to post here.
Can’t send a link for the activation either as it requires a code to be sent to their email.
Can’t seem to delete or edit the users email address either as they have not logged in and I can’t get them to because of the email bounce.
Thanks for your help!