Hi,
I am tryimng to add a user to Hubspot. I have got an ‘Invite Bounced’ on the User Administration screen.
I have set all the email IDs in Safe Senders etc.
I need the user ‘Invoice Bounced’ to be removed, which I believe needs to be done by Hubspot support.
Help!
Hi @MalBuck,
Thank you for reaching out to the Community!
Would you mind confirming all the steps detailed in the following article have been followed? They should help:
Not receiving HubSpot system or notification emails
Thank you!
Best,
Kristen
Hi @MalBuck,
Another user has had this issue recently: https://community.hubspot.com/t5/Account-Settings/unblock-mail-account-email-never-arrives/td-p/737058
Could you check the troubleshooting steps outlined there? The user was able to resolve the issue eventually and shared their solution.
Best regards!