Disable attachments option in chatbot open answer fields

Status: Idea Submitted

When creating a chatbot and you have a question with an open answer (for example: a question you need the user to enter): there will always be the possibility for a user to upload an attachment.

In many cases this is not wanted (as we would just want to capture a question or other general info).

A handy feature would be the possibility to disable attachment input at chatflow or question level.

@joerivlekken Hi there. This may be a little late.

I came across this a moment ago. I found this solution in a previous forum conversatino:

HubSpot Community - Option for disabling attachments in the chat - HubSpot Community

Hope this helps.

Liam

@LOConnor123 no problem, thanks a lot for the update, I’ll look into it!