Certificate Name Correction Request Digital Marketing

Academy HubSpot Academy Support
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Hi HubSpot Academy Team,

​I recently completed the Digital Marketing Certification, but my name on the certificate was issued with a typo (“Ermiyas” instead of “Ermias”).

​I have updated my HubSpot Profile & Preferences settings to “Liya Ermias”, but the certificate file is not updating automatically. Could a community manager or support staff manually update my certificate name to: Liya Ermias?

​Thank you!

4

Hey @liyaermias_01,

Welcome to the Community!

Thanks for reaching out here and sorry to hear you’re running into this roadblock. Since you’ve already changed the name on your HubSpot User profile, would you mind also attempting to clear your cache and let us know if you see the changes reflected?

Hope this helps!

Sam, Community Manager