Currently, when looking at tickets on board view, the most recent activity only shows emails. I would like to see sms activity show. This will allow me to actual gauge when the last communication will take place.
In the example above, an SMS was sent AND logged today, but it shows the last email sent.
Hi @zawhitledge,
The best place for these kinds of requests is the HubSpot Ideas section of the community: https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas
These requests submitted to the HubSpot Ideas section of the community are reviewed by the HubSpot product team, based on their popularity and the assumed demand
Have a great day!
