The new colours are a problem, the new format with mostly grey is very unpleasant on the eyes. Bring back the old blue highlights please.
Status: Idea Submitted
I agree,
It is hard to view - especially without a dark mode or customizable color options. The blue text for contact/company names, and header text was very helpful. The buttons for “task” “Email” “Notes” etc. used to have color in the background and the icons weren’t outlines that blend in to the white backgrounds. Several people on my team are finding the black on gray on gray with bright white disorienting and hard to read.
Please consider reverting this change or adding options to help folks with the lack of contrast, whether that be customizable options for headings and icons, or updating the UI to have greater contrast.
Thank you for your consideration of this - we use HubSpot daily and right now, this is quite uncomfortable on the eyes to use.
Agreed! Or give us the option to change between a few different theme colors.
Yes! Bring the old color scheme back or at least give us options to pick from- if (and i cant believe i’m saying this) If Outlook can do it (dark/light/color options) on their web email, why can’t hubspot?
Please bring back the color! The grey washes out all of the icons and makes it visually difficult to see the icons or read the text. I have fairly good vision, but the grey completely removes definition. It’s also weird that the green/blue color is still throughout the site with various text and accents, but the main grey doesn’t really match. Who thought of this? It’s soulless.
This update sucked all of the joy out of my working day. Please bring back the color!
Agreed! I came here to say the same thing. I’ve tried adjusting fields to make it more simple, as AI support suggested, but its not helping. It’s making everything blurry.
Please change it back!
They made these changes for those with vision impairments to see better (I hope they keep it an option for those who need it). But for those of us who do not have an impairment its impossible to see!
They change the shape and size of some things + the grayscale colours = genuinely terrible work day
Agreed. Especially on association stage tracking cards, the “dark grey - light grey - white” makes it kinda impossible to figure out where I am in a deal/ticket.
Agreed. this is truly terrible.
I couldn’t agree more!
I really am struggling with this new view. In so many ways than just this, where I can no longer easily distinguish what used to be so simple. I see I am not alone in my distaste. I really, really, want the color back. Pretty please.
I agree, the new color scheme is right down awful. I used to enjoy working in HubSpot; now it feels dreadful. They should offer users the option to choose either the classic or the accessibility color palette. To force everyone into this new palette is insensitive. Not everyone needs the accessibility approach. It’s great to know it’s offered, but not all users need it. Please provide options because this forced change is one of the worst changes I’ve experienced using HubSpot.
Totally agree - harder to visually scan a page and so, so depressing to look at! Why do companies do this? This is NOT an improvement.
I have a challenge for HubSpot’s own website team: take hubspot.com and apply this same design philosophy to it.
- remove the strong colour from your primary CTAs
- flatten the visual hierarchy
- make primary and secondary actions much closer in weight
- tone down the cues that tell visitors where to look and what to do next
- etc
Then A/B test it and see what happens to conversion.
I suspect their marketing team would never agree to that, because when the job of the interface is to sell, we all know that contrast, colour and visual hierarchy are how you help somebody understand what matters and what to do next.
Actually, HubSpot’s own CRO guidance says CTA buttons should stand out with contrasting colours, and their web-design guidance explicitly recommends bold, contrasting colours so important actions stand out instantly.
So - why are the people using HubSpot to do that work being given an interface where important states and actions are SO HARD to distinguish?
If this design principle is sound, walk the talk Hubspot team. Put it on the website and measure it.
Couldn’t agree more! It’s extremely eye-straining and the worst is there’s no option to revert it back to the classic theme.
another vote here for bringing back the old color palette. everything blends together now visually. i can barely distinguish links from text. i’ve read that this was done to make the site more accessible, but given how many of us are having issues now, was this goal met? if higher contrast is an option you’d like to offer, then you still can, while reverting to the old color palette. as others have noted, this new palette is joyless. my team hates logging into hubspot now.
Wow !!! Is this really the UI/UX update that we’re ‘stuck’ with. ?? This is terrible. What a way to push the end-users away. Surely someone tested this design with end-users and not just IT admin resources…?
Guys, just use Colored HubSpot extension. Choose the color you like, or a custom theme or even choose any pic as a background