High contrast mode for color blind/low-vision users

HubSpot Ideas
1

HubSpot’s user interface is very clean and generally easy to use, but the current color scheme can make navigation difficult for low-vision users -- even when we know where most items are located.

Generally speaking, a higher contrast UI would be very helpful for this issue, but here are a few specific examples:

  • Darker text
  • Harder lines differentiating content blocks/modules
  • Darker background to differentiate content blocks from the background
  • Dark background for menu headings/side menus
  • Increased color luminescence on clickable menus
  • Custom color themes for those with specific color blindness (can vary person to person)

There could be other ways of improving visual accessibility, but those are just a few ideas. Workflows and Workflow settings are good examples that can benefit from the above points.

2

Totally agree with this recommendation. The Contact record UI is almost entirely monochrome grey with no color-distinction by data category or activity type. This makes it very difficult to skim review or quickly locate a specific data field/activity. With so much information in the left and middle columns, it all blends together with the current UI which increases the odds of not seeing an item or spotting a missing item.

3

100% agree.
From my client:

Tom: Is there a way to make the type in Hubspot darker? It is really hard on my eyes - very hard to read because there isn’t much contrast in the grey type and white backgrounds.

News Flash… Many HubSpot users are over 50 years old.

Here’s what dark mode looks like in google chrome when you add this plug-in to the browser extension

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This looks great until you add a note and then you can’t see anything - as shown below.

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4

Hi,

The trend that websites have white backgorund with grey characters, or black background with grey characters is a _mistake_.

It would be alright, if there would be the option to set it in the profile.

Maybe so-called AI is able to process that, however there are still human users, too.

Have nice day,

Géza

5

A colleague of mine shared this photo he took last week. He shared it with me because he knows what a struggle using HubSpot is for me because of the UI. It makes me laugh until it makes me cry.

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Until HubSpot fixes the contrast issue (and a plug-in that doesn’t fully work is NOT a fix), much of my work in the system will continue to be guesswork.