Automatic number assignment ticket name

HubSpot Ideas
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Status: Idea Submitted

1

Hello all,

I would like to assign an automatic sequential number for each ticket that is created in our company.

So if customer A sends a ticket the ticket is called for example “1001” if then another customer or again customer A sends a ticket then it is called “1002” the next one is called “1003” and so on.

Is this possible to implement?

I would be happy if this would work, because it would save us some work and the assignment to the ERP system would be much easier.

LG Jeremias

2

I 100% agree with this idea. To add onto it, if we could choose a number to start from would be a great idea too. And to make it editable if we needed to. This will help us elimanate a data source and simplify our reporting.