Automatic Email Tracking in Outlook

Smart CRM & Sales Hub CRM
1

Hello,

I used HubSpot on Gmail with my previous company and the emails were logged automatically. Now, I work with Outlook 365 and everytime I send an email or reply, I must go to the HubSpot panel and tick “log” and “track email opens”. This is reaaaaaally annoying, and I am sure a lot of my colleagues (and myself!) will forget to tick the box everytime.

Is there an update for this please? If tracking is going to be tricky it pretty much makes HubSpot useless for us…

Thanks!

Maria

2

Hi @MAyaldeAngel

Have you checked this article on how to setup the Office 365 HubSpot plugin?

You can just change the settings to log and track by default, and Bob’s your uncle, as they say.

Frank