Hello, dear community,
We’re using Microsoft Outlook and integrated with Hubspot. However, our sales team always forgets to click the button on the extension to log the email. Is there any other automated way to log all the mails that they send through the office?
Hi @ozzge,
If you want it to be automatic, you can change the default log and track preferences for the Outlook extension: Customize your HubSpot Sales Outlook desktop add-in | Knowledge Base
Best regards
Please follow the below steps to solve your problem
and read this to learn more about how to Customize your HubSpot Sales Outlook desktop add-in I hope this will help you.
Thank you