We use the Hubspot chat to provide instant assistance to users of multiple products.
Whern we used conversations, we were able to customize the chat button’s appearance for each product to match the product’s associated colors (i.e. blue for one, orange for the other).
Since we switched to the help desk feature, we can no longer do that and we’re stuck with blue for both products.
Please either:
- Add the ability to connect multiple chat channels to help desk (one for each domain)
- Allow just one chat channel, but add the ability to customize the chat button appearance based on the domain where it appears
- Add the ability to inject custom CSS so that we can customize the button’s appearance ourselves.