Currently there are only two options for the chatbot popup, it either shows up on all pages that you have the chatbot applied to, or it shows up on none. It would be great if there was customization that allowed for the popup message to show on specific pages (similar to the way you can have the launcher itself show on specific URLs). That way, we can have the popup message display on the hompage and other pages, but have it hide itself when it is blocking CTAs or checkout functionality. Thanks!
Status: Idea Submitted
There are a few limitations in terms of the chatflow functionality.
It would be great to get more ability to edit the colours of message bubbles or customer reply buttons.
It would also be good to be able to remove the visibility of the text box at the bottom of the chat if we want the chatflow to be soley based on the user slecting buttons.