Feature request: Customer Agent Reporting

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AAM

‎Oct 24, 2025 9:57 AM

Contributor

It would be super helpful if the queries and responses from the customer agent were logged somewhere so I could see them as a whole. I run monthly reports on it and have to copy and past from each conversation. Very tedious. 

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Jaycee_Lewis

‎Oct 24, 2025 10:56 AM

Thought Leader

Hi, @AAM 👋 Thank you for your feedback. If you have a moment, adding this to our Ideas Forum is a great next step. — Jaycee





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Feature request: Customer Agent Reporting
Service
Oct 24, 2025