HubSpot Ideas

PeggyLau

duplicate ticket function

It will be great to have the duplicate function for the ticket to be do the efficient work.

It taks time to create differnt tickets for different requests from the same company / deal / contact.

 

5 Replies
JulianKolb
Member

Great idea I would be happy to have that as a feature!

Darryl_TPNK
Participant

I agree - in our business we may have to subsitute a product for 100+ clients due to low stock and I want to monitor and assess how many duplications are made - KPI is <1% of all orders. 

Where you have create and add another - I would like Create the same and then just change the Account if possible? 

NPW
Contributor

Hello All,

 

Suggest adding your votes & comments to this thread: https://community.hubspot.com/t5/HubSpot-Ideas/Copying-a-ticket/idc-p/745760

 

nikhenry posted a good workaround on ‎Nov 9, 2022 4:46 PM on the following thread:

https://community.hubspot.com/t5/HubSpot-Ideas/Clone-tickets/idi-p/372777 

SKasinski
Participant

Agreed, it would be very handy for repetitive tasks

IvanHubsGrowth
Participant

Hey there 

 

if the case/question is still relevant/actuall please take a look at our app CloneNer that allows you to duplicate everything for free.

 

Not trying to sell, looking for a feedback. 

thanks