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Abbos on March 20, 2025
Hello HubSpot Academy Support, I completed the Integrating With HubSpot I: Foundations course about two weeks ago, but I have not received my certificate yet. When I check my course progress, it incorrectly shows that I have 1 of 8 lessons or read more
1 upvote
0 Reply
NKokot on March 19, 2025
I have recently begun the 'Content Creation Framework' Acadamy course. For others who are doing this, or have completed this course, do you think it's better to watch the entire video series before you start working on each step? I am up to read more
0 upvote
0 Reply
EKhan3 on March 18, 2025
Hi, I just completed the AI for Marketers course on HubSpot Academy, but I can’t seem to view or download my certificate. My course progress shows as completed, but there’s no option to access the certificate. I’ve tried refreshing the page, cle read more
0 upvote
1 Reply
Community Manager
March 19, 2025 05:31
Hi there, Thank you for your feedback - We're aware of a problem preventing some users from downloading their certificates. Our team is investiga...read more
wingism on March 18, 2025
Hi there, I have completed the Email marketing course but unable to download the certification. I have seen numerous same requests here but none have been answered as well. Would someone kindly help us? Thank you!
0 upvote
1 Reply
Community Manager
March 19, 2025 05:31
Hi there, Thank you for your feedback - We're aware of a problem preventing some users from downloading their certificates. Our team is investiga...read more
mahi2 on March 18, 2025
I am unable to download the certificate for one of the courses i just completed. I have already tried using different browsers but no luck. When i go to the download button (blocked icon) the same is disabled. Can anyone help me with the same ?
0 upvote
1 Reply
Community Manager
March 19, 2025 05:31
Hi there, Thank you for your feedback - We're aware of a problem preventing some users from downloading their certificates. Our team is investiga...read more
estepanova on March 17, 2025
Hi, My account was linked to my college's email. I don't use it often so I was not aware of the account deactivation. I got a certificate Feb 2024 and it expires next year and now I can't access it anymore. (Credential ID: 7a9e05f44aad431b842 read more
0 upvote
0 Reply
zeeshanaashiq on March 17, 2025
I am unable to verify my certification on upwork, infact i am unable see the option under my certififctae for upwork verification.
0 upvote
0 Reply
Nadun on March 16, 2025
Hi, I can't download my completed course certificate. That image is not loading and blocks the download icon. Can you help me get back the certificate?
0 upvote
2 Replies
Community Manager
March 19, 2025 05:31
Hi there, Thank you for your feedback - We're aware of a problem preventing some users from downloading their certificates. Our team is investiga...read more
SRussell2 on March 13, 2025
I was recently let go from my position and need my hubspot certs transferred over to my new account so I can continue my cert progression. Please help, thanks.
0 upvote
0 Reply
DrRichardson on March 13, 2025
I need 2 students REMOVED from my current roster. How do I remove them?????? They were on my roster 3 semesters ago; I deactivated them. But, now I need to enroll them (again) into my spring course. However, when I try to deactivate them or remo read more
0 upvote
1 Reply
Thought Leader | Platinum Partner
March 14, 2025 06:32
Hey @DrRichardson a deactivated user is still technically in use as it's not fully removed, once they're deactivated you just need to take the ste...read more
KNguyen13 on March 13, 2025
Hello all, I have completed a few certifications however I was unable to download it. I'm able to screenshot, copy and send it to someone else, however when viewing the image and downloading it would not let me. I tried a different browser, cleared read more
0 upvote
4 Replies
Member
March 19, 2025 08:32
Right-click on the certificate that doesn't load properly and click, "open image in new tab". You're welcome 😉
AnasAlam04 on March 13, 2025
hello, its me Anas Alam. taking the free SEO certification. I want to know the course publish date and it still valid for today? 2025
0 upvote
1 Reply
Recognized Expert | Diamond Partner
March 13, 2025 08:23
Hi @AnasAlam04 , I'm not certain on the course publish date, but I would say it's still valid if you're new to the SEO space. Keep in mind tha...read more
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