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BérangèreL on February 21, 2025
Troubleshoot Issues Downloading Certificates on HubSpot Academy - Update from the HubSpot Team
Hi all, We're aware of a problem preventing some users from downloading their certificates. We are sorry for the inconvenience. To be able to troubleshoot it, we'll need more information. Can you please follow these steps so that we can see read more
Reply Announcement
11 upvotes
36 Replies
asianmazing86
Member
June 23, 2025 12:29
Certification isn't loading and allowing me to download it or add to LinkedIn. I have downloaded HAR file what are my next steps?
Solved
NicoNicoNii on May 01, 2025
HubSpot training for accounts department
Hi everyone, Our accounts department is looking to undergo some HubSpot training. They won’t be using HubSpot to quote or communicate with customers, but they will be accessing and reviewing data such as deals, quotes, and reports. Is there a cour read more
Reply Agency Partner
0 upvote
1 Reply
Accepted solution
VPathania
Top Contributor
May 01, 2025 08:01
Hi @NicoNicoNii Here are a few courses: https://academy.hubspot.com/lessons/accounting-in-hubspot/ https://academy.hubspot.com/courses/busine...read more
SRussell2 on March 13, 2025
Certification Transfer
I was recently let go from my position and need my hubspot certs transferred over to my new account so I can continue my cert progression. Please help, thanks.
Reply Agency Partner
0 upvote
1 Reply
kennedyp
Community Manager
March 20, 2025 16:51
Hi @SRussell2 ! Go ahead and DM me your previous email and I will be happy to look into transferring these certifications! Best, Kenned...read more
Solved
DrRichardson on March 13, 2025
Deactive/Remove User
I need 2 students REMOVED from my current roster. How do I remove them?????? They were on my roster 3 semesters ago; I deactivated them. But, now I need to enroll them (again) into my spring course. However, when I try to deactivate them or remo read more
Reply Agency Partner
0 upvote
1 Reply
Accepted solution
TomM2
Thought Leader | Platinum Partner
March 14, 2025 06:32
Hey @DrRichardson a deactivated user is still technically in use as it's not fully removed, once they're deactivated you just need to take the ste...read more
Timswebworx on February 05, 2025
Integrating With HubSpot I: Foundations
I completed my exam a few weeks ago, and it still hasn't been marked. I understand there are many submissions, but how long should it normally take?
Reply Agency Partner
0 upvote
0 Reply
Stijndh on January 23, 2025
Transferring Certificates - no email
Hi, I want to transfer certificates from my personal email to my business email. I tried transferring them myself, but I don't get a confirmation email. No it's not in my spam or commercial inbox and no I do not get error messages. Yes I ch read more
Reply Agency Partner
0 upvote
0 Reply
Revan on August 22, 2024
Hubspot is useless.
Useless. Absolutly useless. Hubspot clearly likes to make users work for absultely everything. want to run through a course. hubspots response. "Well since most people use chrome browser, we'll make sure that our videos are incompatible with chro read more
Reply Agency Partner Announcement Content Marketing Contextual Marketing Email Marketing Growth Driven Design HubSpot Design Inbound Certification Inbound Sales Sales Software
1 upvote
1 Reply
kennedyp
Community Manager
August 22, 2024 12:40
Hi @Revan ! Welcome to the Community-- happy to have you here 😊 I am so sorry to hear about your experiences with HubSpot so far. This do...read more
SWolak on May 28, 2024
Unable to access CRM Data Migration Certification
I am a Hubspot partner and I am trying to access this course ( CRM Data Migration Certification): https://academy.hubspot.com/courses/CRM-Data-Migration-Certification?library=true& When I click the link, it directs me to log in read more
Reply Agency Partner
0 upvote
4 Replies
LeoR
Member
October 08, 2024 08:46
Yes @APernell than I get send to this page and when I log in to the page above (you dont have access).
Solved
EAlbert5 on May 15, 2024
Practicum exercise submitted for over seven business days and no reponse gotten yet
Hello, Last week Monday, I submitted my practicum exercise for Hubspot Architecture II: Content and Messaging tools. It's over seven business days now and I'm yet to get a response from the academy team. Please I anticipate a response as so read more
Reply Agency Partner
0 upvote
2 Replies
Accepted solution
APernell
HubSpot Moderator
May 16, 2024 11:45
Hello @EAlbert5 , Thank you for reaching out to the academy community page! I'm happy to help out with this. You are all set!. Thank y...read more
blueflyai on May 10, 2024
HubSpot Architecture I: Data Models and APIs, and HubSpot Architecture II: Content and Messaging
I completed and passed both courses, I submitted both practicums. It has been a few days, could you please grade my practicums for those two courses so that I can receive my certificates please?
Reply Agency Partner
0 upvote
2 Replies
APernell
HubSpot Moderator
May 13, 2024 17:57
Hello @blueflyai , Thank you for reaching out to the academy community page! I'm happy to help out with this. You are all set! Thank yo...read more
OReshef on April 21, 2024
Can't complete practicum part of reporting certification
Hello, when attempting apply a needed practicum document as requested by the "HubSpot Reporting" course. however I can't find the chapter with both the pdf, requirements and the method to apply. I have completed and passed the required quiz but read more
Reply Agency Partner Inbound Certification
0 upvote
7 Replies
OReshef
Member | Platinum Partner
May 19, 2024 01:53
Hello again Anissa, I still haven't recieved your reply regarding how to submit the practicum. the course in question is: HubSpot Reporting ...read more
JJalonen on April 08, 2024
Certificate transfer
Hi I'm trying to transfer my certifications from jalonen.jaakko@gmail.com to my new account jaakko.jalonen@kasvuhubi.fi Somehow I won't recieve the confirmation email even though the website let me know that it has sent it. It is not in read more
Reply Agency Partner
0 upvote
1 Reply
NicoleJ
HubSpot Moderator
April 08, 2024 11:16
Thanks for posting here @JJalonen ! I've transferred your certifications and progress- you should see this in your account within the next 10-15 m...read more
Rider786 on February 26, 2024
Exam not loading
Everytime I CONTINUE TO TAKE THE TEST IS SAYS TIMES UP BEFORE EVEN SEEING THE QUESTION OR ANYTHING?
Reply Agency Partner Inbound Certification
0 upvote
1 Reply
NicoleJ
HubSpot Moderator
February 28, 2024 11:20
Thanks for posting here @Rider786 , After these twelve hours have already elapsed, please make sure, before clicking the "retake" icon, ensure tha...read more
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Troubleshoot Issues Downloading Certificates on HubSpot Academy - Update from the HubSpot Team