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HubSpot Academy Support

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Revan on August 22, 2024

Hubspot is useless.

Useless. Absolutly useless. Hubspot clearly likes to make users work for absultely everything. want to run through a course. hubspots response. "Well since most people use chrome browser, we'll make sure that our videos are incompatible with chro read more

Reply Agency Partner Announcement Content Marketing Contextual Marketing Email Marketing Growth Driven Design HubSpot Design Inbound Certification Inbound Sales Sales Software

0 upvote

1 Reply

kennedyp

Community Manager

August 22, 2024 12:40

Hi @Revan ! Welcome to the Community-- happy to have you here 😊 I am so sorry to hear about your experiences with HubSpot so far. This do...read more

SWolak on May 28, 2024

Unable to access CRM Data Migration Certification

I am a Hubspot partner and I am trying to access this course ( CRM Data Migration Certification): https://academy.hubspot.com/courses/CRM-Data-Migration-Certification?library=true& When I click the link, it directs me to log in read more

Reply Agency Partner

0 upvote

4 Replies

LeoR

Member

October 08, 2024 08:46

Yes @APernell than I get send to this page and when I log in to the page above (you dont have access).

Solved

EAlbert5 on May 15, 2024

Practicum exercise submitted for over seven business days and no reponse gotten yet

Hello, Last week Monday, I submitted my practicum exercise for Hubspot Architecture II: Content and Messaging tools. It's over seven business days now and I'm yet to get a response from the academy team. Please I anticipate a response as so read more

Reply Agency Partner

0 upvote

2 Replies

Accepted solution

APernell

HubSpot Moderator

May 16, 2024 11:45

Hello @EAlbert5 , Thank you for reaching out to the academy community page! I'm happy to help out with this. You are all set!. Thank y...read more

blueflyai on May 10, 2024

HubSpot Architecture I: Data Models and APIs, and HubSpot Architecture II: Content and Messaging

I completed and passed both courses, I submitted both practicums. It has been a few days, could you please grade my practicums for those two courses so that I can receive my certificates please?

Reply Agency Partner

0 upvote

2 Replies

APernell

HubSpot Moderator

May 13, 2024 17:57

Hello @blueflyai , Thank you for reaching out to the academy community page! I'm happy to help out with this. You are all set! Thank yo...read more

OReshef on April 21, 2024

Can't complete practicum part of reporting certification

Hello, when attempting apply a needed practicum document as requested by the "HubSpot Reporting" course. however I can't find the chapter with both the pdf, requirements and the method to apply. I have completed and passed the required quiz but read more

Reply Agency Partner Inbound Certification

0 upvote

7 Replies

OReshef

Member | Diamond Partner

May 19, 2024 01:53

Hello again Anissa, I still haven't recieved your reply regarding how to submit the practicum. the course in question is: HubSpot Reporting ...read more

JJalonen on April 08, 2024

Certificate transfer

Hi I'm trying to transfer my certifications from jalonen.jaakko@gmail.com to my new account jaakko.jalonen@kasvuhubi.fi Somehow I won't recieve the confirmation email even though the website let me know that it has sent it. It is not in read more

Reply Agency Partner

0 upvote

1 Reply

NicoleJ

HubSpot Moderator

April 08, 2024 11:16

Thanks for posting here @JJalonen ! I've transferred your certifications and progress- you should see this in your account within the next 10-15 m...read more

Rider786 on February 26, 2024

Exam not loading

Everytime I CONTINUE TO TAKE THE TEST IS SAYS TIMES UP BEFORE EVEN SEEING THE QUESTION OR ANYTHING?

Reply Agency Partner Inbound Certification

0 upvote

1 Reply

NicoleJ

HubSpot Moderator

February 28, 2024 11:20

Thanks for posting here @Rider786 , After these twelve hours have already elapsed, please make sure, before clicking the "retake" icon, ensure tha...read more

lauren_murdd on February 16, 2024

Certificates Did Not Transfer

I recently transitioned from working at a HubSpot partner agency and attempted to transfer my certificates to my personal account. I had 10+ active certifactions that I recently re-upped. I've attempted to contact the Academy email as instructed read more

Reply Agency Partner

0 upvote

1 Reply

APernell

HubSpot Moderator

February 16, 2024 16:06

Hello @lauren_murdd , Thank you for reaching out to the academy community page! I'm happy to help out with this. Can you personally message m...read more

Solved

alfselva on January 09, 2024

Blank web page when trying to do the exercise

I am unable to start/complete my exercise - when i click on 'start exercise' it opens a web browser that is blank except for the instructions pop-up. Please advise.

Reply Agency Partner

0 upvote

1 Reply

Accepted solution

Jigar_Thakker

Key Advisor | Diamond Partner

January 10, 2024 00:18

Hi @alfselva , First, clean your browser cache and cookies, and then try to start the exercise again. If the problem remains the same try usin...read more

j_k_nash101 on December 17, 2023

My Team - Showing out of date classes

I love the my team feature as it alows me to see who has completed what cources quickly however I am seeing some cources that are 'out of date' i.e. you click into them and you cant take the course because its an old version. I sure I am not the onl read more

Reply Agency Partner Announcement Content Marketing Contextual Marketing Email Marketing Growth Driven Design HubSpot Design Inbound Certification Inbound Sales Sales Software

0 upvote

6 Replies

NicoleJ

HubSpot Moderator

December 20, 2023 15:38

I looked into this further and there's no way to delete or "erase" the progress you have made on the Academy courses you have taken (i.e. we can't d...read more

BMilaszkiewicz on November 01, 2023

Issue trying to apply for A HubSpot BootCamp

I'm trying to apply for either the RevOPs or the Super Admin Bootcamp, I meet the eligibility criteria, but I keep getting this message and cannot proceed: Apply for a HubSpot Academy Bootcamp! If you have previously opted out of re read more

Reply Agency Partner

0 upvote

2 Replies

BMilaszkiewicz

Contributor

November 16, 2023 04:35

Link to page https://www.hubspot.com/academy/bootcamps/application?__hstc=259582869.a061b2c4c1d78457dfb02e5f989f2cb4.1687291000115.1695754936274.169...read more

ABennett8 on October 25, 2023

Issue completing CMS for Marketers certification

Hi! I have a HubSpot Education Partnership account. My students are working to complete the Portfolio Webpage project provided by the EPP. I have assigned them the CMS for Marketers Certification, but they cannot access the tools to complete the read more

Reply Agency Partner

0 upvote

8 Replies

ABennett8

Participant

October 29, 2023 12:02

Thanks so much! I also emailed educationpartners@hubspot.com about the issue, so I'm hoping that they can help me find a permanent solution. I am a...read more

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