Website not loading and SSL error

I have setup my landing page and published with A records provided and my site will not load in my browser for bicycletow.com.

I would like to only use a landing page though I do not know if this is possible since this is the first time I am using one..on HS..for Free.

Additionally I am getting a browser error when using www.bicycletow.com:

www.bicycletow.com uses an unsupported protocol.

ERR_SSL_VERSION_OR_CIPHER_MISMATCH

Any help will be greatly appreciated.

Jeff

You normally shouldn’t point a www for just landing pages. You should be pointing the DNS of a subdomain (ie: info.bicycletow.com) to Hubspot for landing pages. I have a feeling your DNS may be trying to point your www subdomain in 2 different places leading to the errors.

Thank you!!! Not too sure how to add"info" to the beginning. I will say that the Website page has not been published on HS so the only page is the lander. Do you think thats ok then?


@jelewin wrote:

Thank you!!! Not too sure how to add"info" to the beginning. I will say that the Website page has not been published on HS so the only page is the lander. Do you think thats ok then?


No. If your website lives outside of Hubspot, having records pointing to multiple locations can cause issues. The www subdomain should point to where your website is hosted, not your landing pages. To create a subdomain you need to create an A record at your DNS provider and point a subdomain like “info.yourdomain.com” to Hubspot via the instructions they provide in the domain setup.