Hi All,
I’ve created a website page on Hubspot and published it. However, when I try to load it in a browser, I get the following error. How can I enable SSL? Isn’t Hubspot secure?
This site can’t provide a secure connection
safetherapeutics-llc-242169810.hubspotpagebuilder.net sent an invalid response.
- Try running Windows Network Diagnostics.
ERR_SSL_PROTOCOL_ERROR
Hi @SueFeury -
Sometimes there is a delay in provisioning the SSL certificate, which HubSpot issues automatically. Wait a few minutes and it should correct itself. For more details see this article.
Hi @trevordjones,
Thank you for your quick reply. Unfortunately, I created the site on Friday and it is still having this issue. Here is the specific page that I am trying to load in a browser:
I will eventually need to update the URL, but I want to get the SSL working with this one for now…
Hi @SueFeury -
It’s loading fine for me and is secure. See below:
I suggest clearing the cache on your web browser, and possibly closing and reopening it. This seems to be an issue on your local computer or network.
Hope this helps!
I second what @trevordjones recommends
I can see it on my end! — Jaycee
Thanks, All! I cleared my cache and history and even rebooted but it didn’t help. THen, I logged into Webroot. Apparently Webroot was interfering. Once I logged in to secure my wifi connection, it loaded no problem. Thanks for all your help!