Tracking emails after the fact

HubSpot Ideas
1

Hi,

We are having a problem tracking emails after we have sent them and have forgotten to click the track email button. I mean, I have sent an email to a prospect and forgot to log it. I know that I can forward it using the forward to hub spot functioality, but for it to log to the contact, I have to put them in BCC, which would mean that they would get my email again, which I definitely don’t want. Can I suggest a way that the email can be tracked after it has been sent without the recipient needing to be in BCC?

Thank you,

2

Hello! I was wondering if there were a way to tick a box after an email has sent. We had that with another CRM, and it was so much cleaner than the forward option. I have never put a recipient in BCC--I just use the account# at forward.hubspot.com. BUT: Being able to check (or uncheck) Track from within Outlook sent items would be a tremendous time saver--and it would look nicer in the contact record. Thank you!