I forgot to click Track box when I sent an email, is there a way to retroactively track an email after already being sent?
Hi @Tati
Unfortunately i think that there is no way to pull it, as it has already been received by the recipient, open, etc … I believe there is no way to pull the data without having tracked it.
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Best regards!
@Tati Are you trying to track opens?
What if you sent another email slightly different than the first one and checked to track?
Have you installed the chrome and outlook extension so tracking is easier?
@gelflex-cc Yeah, I guess I colud do that. Or wait until the client responds back and then track it upon follow up. Already installed everything. Thank you!
@Tati I am not sure replies you send can add tracking.
I use office 365 and must choose the tracking when sending and if I forget, I am upset. I try to send as many emails though the CRM to avoid this issue.
@gelflex-cc In Gmail you can add tracking in the reply back email! I guess one advantage to Office 365 lol (I was office user before and Gmail is still growing on me). Sending through CRM could fix this in the future! Thanks.
I believe that forwarding the email to #######@forward.hubspot.com will record it to Hubspot. The actual address is under Activities - Email Loging - Manual Logging
(Log outgoing and incoming emails manually by including these email addresses.)