Hi everyone,
As I’m sure many of you do, we manage a few different e-mails from our main Gmail account.
Some of our staff do too and they don’t want their personnal e-mails to be tracked.
Checking/Un-checking the “Track” checkbox is prone to errors as you can forget about it and miss tracking on an important e-mail or on the other hand, send a tracked e-mail for your mom’s birthday this weekend (which has nothing to do in the CRM).
Is there a way to automatically track specific e-mails based on the “FROM:” header?
How do we make sure that bob@company.com is tracked and not bob@gmail.com in a consistent way?
Thanks!