Ticket API attachments

Develop, Build & Integrate APIs & Integrations
1

Hi everyone,

Is it possible with the ticket API to also retrieve the associated attachments?

Thanks

2

Hi @MCaputo599,

This post should be able to help you out. It is for deals and not tickets, but the behavoir is the same:

https://community.hubspot.com/t5/APIs-Integrations/How-to-get-file-attachments-associated-to-a-single-deal-with-API/m-p/453404

Best,

3

Hi Joshua,

I had seen this solution but it doesn’t seem to work for tickets

Thanks

4

Hi @MCaputo599,

What part of that process didn’t work for you? I just tried it out with a ticket in my portal and it worked correctly. Remeber to change the association type from 11 to 17. 11 is Deal to Engagement, while 17 is Ticket to Engagement as seen here: Accounts Dashboard | HubSpot.

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Best,

5

Hi Everyone,

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Cheers!