Setup default value in picklist

CRM & Sales CRM
1

Hi all,
Can anyone tell me how to setup the default value in the picklist property if somebody doesn`t select it while filling out the form? So it will show the default value.

2

Hi @SeanAbott_RS,

Just to confirm, if someone submits a HubSpot website form and doesn’t select a value, you’d like to set a specific value after the fact?

This would require a contact-based workflow, available in Professional subscriptions. In the free CRM and in Starter portals, this is unfortunately not possible. Create workflows

What is possible is that you set a default value for a dropdown to begin with. Simply click the form field in the form editor and you should see this option in the left sidebar (select one of the dropdown options).

Best regards

3

Yes, I have a professional plan. Can you tell me how to set up that workflow for this?

4

Hi @SeanAbott_RS,

Sure, a workflow could look like this:

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Instead of any form, specify the form that you want this to trigger for.

Best regards!

5

@SeanAbott_RS

Using workflows, you have the ability to set the default value. Let me provide you with an example to demonstrate how this can be achieved through workflows.

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You can set the relevant fields according to your fields created your portal

Let me know if you have any follow-up questions.
If my post was helpful in addressing your query, Support the community by indicating it as the solution.

6

Hello @SeanAbott_RS,

This is now possible! HubSpot Login and Sign in

Set default property values

What is it?

You can now set default values for properties in HubSpot. When creating or editing a property, admins can define a value that will automatically be applied whenever a new record is created.

Default property values are applied consistently across HubSpot—whether records are created manually, through workflows, or via APIs—so commonly used values are automatically set, saving users a step and keeping data consistent.

Why does it matter?

Many teams rely on the same values being set repeatedly when creating records. Without default values, this often leads to repetitive manual entry, inconsistent data, or complex workflows built just to fill in the blanks.

With default property values, you can:

  • Save time by pre-filling commonly used values
  • Reduce data gaps and “unknown” states
  • Eliminate workflow workarounds used solely to initialize data
  • Improve overall data quality and consistency from the moment a record is created

This makes record creation faster for end users and data management simpler for admins.

How does it work?

  1. In your HubSpot account, click the settings icon in the top navigation bar
  2. In the left sidebar menu, navigate to Properties
  3. Select an existing property (or create a new property)
  4. Click the Field type tab
  5. Set a default value for the property
  6. Once you’re ready, click Save (or click Create if creating a new property)

Once set:

  • The default value is automatically applied to all newly created records
  • Users can still change the value during record creation if needed
  • The default applies everywhere records are created, including via manual entry, workflows, and APIs

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What’s not included

Default values are not currently supported for the following property field types:

  • Calculations
  • Rollups
  • Syncs
  • Files

Who gets it?

All hubs and tiers

Best regards