Hi all! As I’m sure some of you have noticed, we have released a number of reports to our reporting dashboards for chat, and the rest of Conversations. Details on the default reports available here: https://knowledge.hubspot.com/articles/kcs_article/conversations/use-conversations-reports. I am noticing a lot of comments on this thread that are different from the intial idea here in that they are referring to Google Analytics tracking. I believe some of you asking for that might be interested in upvoting: https://community.hubspot.com/t5/HubSpot-Ideas/Ability-to-add-conversion-tracking-such-as-Adwords-to-chat/idi-p/33517. If that doesn’t describe your use case, please file a new submission. Same goes for if you’re looking for additional report filters in HubSpot - please file a new idea for what filter you’d like the reporting and conversations products to offer with your use case so we can best gauge customer interest, thanks!