Hi there hubspotters - Multicheckbox properties are handy - you can add up to 1k values per contact!
If you set values with Workflows, you can only append or cleanse - would be great to have the possibility to remove one tag from the property - e.g: you have “A” “B” “C” “D” you enroll the contat and remove only “C” - As a result you will have: “A” “B” “D”
Would be great having such possibility!
Kind regards,
Riccardo
Would like this too.
I would love to be able to remove just one tag, besides appending and clearing all. It would be HUGE for us.
Need this, too 
@ThorstenB @kbarry @LPage let’s share this with our colleagues and upvote it We are using MCB properties extensively and this functionality would expand the spectrum of WFs usage in our companies. Contacts need to be tagged in a different way from different teams. For now, once you tag contacts there is no way back! You can only clean values manually or with a long manual export process.
Great idea!!
Love it!
Great!
Actually this is one of our biggest needs here in the company, excellent idea!
We set values by WF but we cant remove them, it impact a lot in our processes!
Upvote!
Great idea!
Uooou! It’s great Riccardo!
great!
The great value of a multi checkbox property is that a contact can get multiple values at the same time: 1k values vs other properties that can hold 1 value at the time - Contacts into a company like the one I am working for need to be enriched with multiple info from different teams and for different purposes at different time. All these info are necessary to feed the complex # of processes we have put in place in years of automations.
All these bits of info cannot end up in a dedicated property every time, we would not have that amount of properties for that + these info expire within time!
When I say info/tag I mean any information that can be used to characterize the contact and address it to lists, views, reports, WFs, etc. Contacts need to be tagged for different reasons and creating a property for each and every reason is not right/possible.
We have some multi checkbox properties called TAG SO, TAG CX, TAG LG (Sales Operations, Customer Experience, Lead Generation): these teams tags contacts for different reasons.
E.G: take the property we have called Marketing action tag, you have there:
- ppl that participated to an offline event
- some internal technical info: contact for which we changed emails
- contacts then won awards
- contacts for which we performed some internal activities and need to be included/excluded from other frameworks
As you can see, the reasons are multiple and this will help us:
- expand our WF capacity
- increase the # of info simultaneously in a single property
- decrease the # of properties
Following on from this support ticket - Support Inbox I would like to put forward a suggestion that a workflow action is created to remove a particular value from a multiple checkbox contact property. At the moment you are only able to append to this type of field or clear it completely. I need the option to be able to just remove one of the options and leave any other selected options.
This would be useful to our business also.
We tag customers with product interests but if they drop out of those interest lists, we’d like to be able to get a workflow to auto-remove that one checkbox from the multiple select in the database.
This would make a lot of sense to have. We keep track of subscriptions using multiple checkbox property and want to be able to uncheck one of the boxes when they unsubscribe from one particular service without clearing the entire property.
This needs to be done ASAP!! Seems like a no-brainer and easy to code.
Clearing/removing just one option from a HubSpot Multi-Select field is especially needed since tags aren’t supported in HubSpot (which we need).
We instead need to use fields to add/remove values to trigger automations. Otherwise presently since we can’t update (turn on/off) values from a multiple checkbox property then we need to create a whole new field every time we need to trigger an automation.
BTW this capability is available using Zapier but not inherently available within HubSpot.
Similar requests:
https://community.hubspot.com/t5/Reporting-Analytics/Update-multicheckbox-property/m-p/383192
I need this to remove and consolidate outdated options from a multi-select list without deleting all other options.
Completely agree. We need the ability to uncheck to replicate tag functionality. We’re using this to manage contact types.. some contacts can have multiple types. This is a must have as there’s no way to do this without having multiple single checkbox fields