hello my profile name is differend and on my certificate it shows different. i request you to update my name as per my profiel.
Hello @UA3 ,
Thank you for reaching out to the academy community board! I’m happy to help out with this.
To correct the name displayed on your certificate, you’ll need to update your name in your HubSpot account profile. Here’s how you can do this:
- Log in to your HubSpot account and click your profile picture in the top right corner.
- Select Profile & Preferences to access your account settings.
- In the General section, update your First name and Last name fields with your correct name and Save the changes.
- Go back to HubSpot Academy via your account name, click the My learning tab at the top, and view your completed certifications under Completed.
- Click View certification—your certificate should now display the updated name. If you do not see the change immediately, wait a few minutes and refresh the page.
This update should resolve the issue with random symbols/characters. If you still experience problems after following these steps, please let me know, and I’ll be happy to assist further!
Thank you!
The Academy team