Protect knowledgebase with external authentication provider

HubSpot Ideas

Status: Idea Submitted

1

Use case: a user is authenticated in an external SaaS application. He then needs to access a knowledgebase that should only be accessible for paying customers and not the general public. If this kb is hosted on Hubspot, then it should be possible to use a third-party authentication (using JWT, SAML, Oauth or other mechanism) to provide this user with a single-sign-on experience.

As it is right now, the user needs one set of credentials for the main SaaS application and then a second (and different!!) set of credentials to access a protected knowledgebase in Hubspot.

2

I would love to see this implemented.
As an alternative, perhaps, a single-use authenticated URL could be returned from your API - forgive me if I have missed that this already can be done!

3

Hi @finn
We’re looking for something similar.

After some digging, I found a similar request here: https://community.hubspot.com/t5/HubSpot-Ideas/Enable-SSO-for-Private-knowledge-base-articles/idi-p/… which shows that it’s in planning