Hello - We were given access to the Private Restriction for Knowledge base articles in Service Hub. It’s working really well. We are a software company and are looking to implement a single sign on integration into the KB articles for our users so the users simply log into our platform and are able to access the support portal without having to type in further login credentials. Would you please have someone contact me so we can learn more about the technical requirements to have this setup with service hub?
Thanks.
Welcome, @garrettsayre.
I’m glad to hear that you’re getting use out of the private restriction feature of the knowledge base tool!
At this time, gated HubSpot content features do not support single sign-on credentials.
That said, I think this is a fantastic idea and I’ve already shared it with the relevant internal parties. We also ask that you post a feature request on the HubSpot Community Ideas Forum so that we can effectively gauge interest from other users.
If you share a link to the feature request below, I’ll be happy to upvote it myself.
I found and upvoted this similar feature request.