Help please!
I tried to set up task daily digest last Friday, but the Hubspot description doesn’t match the reality of my account view.
I used this page: Set up task reminders and daily task digest emails
In the ‘manage the task digest settings’ section on the above page, the option that the above page says should be there, isn’t there for me: “Task daily digest (in the Email column)”. Hubspot’s page makes clear that this digest functionality is available for all plans, and I’m on the free plan, so it should be available to me. So I can’t yet follow hubspot’s instructions.
Other info:
- in settings / notifications, the check box for ‘tasks’ in ‘email’ is checked
- I have completed ≥3 tasks in the last 17 days as per the requirement.
Can someone please advise? Thanks
Hi @LAI8692,
Could you please share a screenshot of the task section in the notification settings?
Could also confirm you’re meeting this requirement? “If there are no tasks due, the email will not be sent.”
Best regards
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@LAI8692 could you please upload the file directly in your web browser? I’m seeing a file name only.
Hi, thanks for your help. Here goes
@LAI8692 the option is right here and it’s enabled.
Please see my previous reply, could also confirm you’re meeting this requirement? “If there are no tasks due, the email will not be sent.”
Ahh yes, you’re right. Then do you know why I’m not receiving the digest?
@LAI8692 please see my previous reply, could also confirm you’re meeting this requirement? “If there are no tasks due, the email will not be sent.”
Meeting this requirement. There were three tasks due. I noticed that the timezone was EDT, but I’m in BST, so I just changed that. Possibly that was the issue as we haven’t reached 8am EDT yet? SHould I await tomorrow or is there a way to test now?
@LAI8692 if you just changed some of these settings, yes, let’s wait for 24-48 hours, it should resolve itself by then 
