More flexible knowledge base design and layout, including custom HTML/CSS

Status: Alternative Solution

Status history

Hello again everyone! I’ll be closing this idea as mentioned in my previous comment to granularly track each idea, but I’ve found some existing ideas you can upvote for the following feedback trends:

HTML code view/editing in Service Hub Knowledge Base articles

Extend Page Editor / Template Editor to Include Knowledge Base Articles

Add template that displays subcategories on home page instead of articles

Customize # of articles that display under each category

See all articles in a category while viewing an article

Our newest editor addresses items mentioned such as custom fonts, adding external stylesheets across a knowledge base, commenting, approvals and more. Please reach out to me directly if you have any concerns. Excited to continue delivering valuable features in the coming months!